Excellent service. Had exactly what I needed. I will definitely return customer. They always have the best prices.

Reda was outstanding and very helpful. definitely recommend this store! good variety of brands plus more

Reda is great! recommended to anyone great customer service been coming here for years and never had a issue

I have been purchasing my cigarettes from this store for over 10 years and I have always received First Class Service at this store! Hamedi, the Manager, is the best! He always has a great selection of cigs, vape, CBD items in the store and is very knowledgeable! I don't know where these other reviews are talking about, but I noticed that they are review from people that live in California....what's up with that??!! I think that those reviews are fake! Hamedi always has taken excellent care of me! Best Tobacco Hut in Fredericksburg, VA!!! read more

Bad service bad prices, the guy in front of me bought the same vape as me but I got charged 17$ more?? And when I asked why so expensive he didn't give me a reason, Never shopping here again. read more

Honestly get off the phone when you have customers, your a tobacco shop that isn't very busy, you can put your caller on hold.

Dishonest. Will switch item for lower priced one. Would not honor correct price. Laughed at me. Literally

I am very upset with the fact I even walked into this shop. I knew what I wanted and the sales rep there was not letting me buy what I wanted, he insisted on pushing a different product on me that didn't even fit what I needed. Now I am stuck with a product I hate and wasted my time and money. I do not recommend going to this shop at all. Terrible customer service. read more

They will sell you a faulty product and not replace it with a working item. I purchased an ooze slim pen and when I got home, found out it didn't work. The next day I showed up with the item in it's original package and proof of purchase but they wouldn't replace it with a working one. I was told I could have replaced it with a broken one even though I wasn't trying to get my money back, I just wanted a working product. Save your money and go somewhere with better customer service read more

Terrible service and crazy high prices never coming back ever again save yourself the trouble and go somewhere else

I can only speak for the two cigars I bought from them. Idk anything about there other products... I was extremely dissatisfied I went in and bought my favorite cigar (rocky patel vintage 1992) The cigars were dry as a bone The one I smoked the night that I got it held together great but it burned much hotter and harsher because it was so dry. I kept the second one in my humidor for a week But if was too far gone It was so dry beforehand the wrapper was almost completely peeled off. I had to hold it together the entire time I smoked it. Like I alluded to earlier, I don't care about the hookah or glass pipes or the various cigarettes they have, I went in to buy a cigar and got ripped off. read more

Garbage. I went to buy some Stokers, first tub was dried out. Opened second tub it was barely better. No refunds. I looked stokers up on Ine, found out the tub i left with expired last year even though the owner claims he just ordered it this morning. Life goes on, i will buy elsewhere. read more

Excellent selection but I bought some e-liquid there that was supposed to have a serial code for me to send in for a chance to win something. They had opened the product to steal the code from it. They're shifty..untrustworthy people. I get charged different prices almost every time I go in. read more

Best place on east coast for vape supplies!!! I've been to vape stores up and down the east coast from New York to Florida and you will not find better prices or deals anywhere as good as the tobacco huts! The guys that work here have always been the best help when some new problem arises they always fix it for free and the atmosphere is always chill and lots of fun! You will not find a more well stocked vape store or better prices anywhere! read more