Ok, like I stated before the employees are amazing they give you the best customer service I love…read morethem all, but they need to get better flower products & selections they are not good at all, most of the time I'm just wasting my money on nothing and they are higher in price than other shops so if you change your products and prices this shop will be great again!!!

Very knowledgeable, and great service and products! The selection of vape juices is great and…read moreresonable prices

I've had multiple frustrating experiences at this location due to one specific employee, while…read moreevery other staff member has been professional and helpful. The first incident occurred on January 9, when this employee refused to serve me and escalated the situation by calling the police, despite me being calm and simply attempting to make a purchase. I later returned and was served without issue by different employees, confirming there was no legitimate ban or problem with my behavior. However, on January 11 at approximately 2:00 PM, I returned again and the same employee immediately refused to serve me and falsely stated that I am "banned from all locations." This has never been communicated by management, and I was served as recently as the day before by other staff. I simply said "Hi" before she made this statement. This employee is the only person who has ever treated me this way, and her actions are now interfering with my ability to shop at my neighborhood store. It's disappointing, especially because I would prefer to continue supporting this business rather than take my business elsewhere. I hope management addresses this issue, as the inconsistency and hostility from one staff member reflects poorly on an otherwise decent store.

The Glass City delivery service in Greensboro is a joke. Expired products, missed orders, and…read moreignored customers. Systemic changes need to be made. When they mess up your order they say "sorry" and tell you to place another order for a "hook up" of a pre roll they couldn't give away. Glass City has fallen into the walmart category as far as delivery goes. They know you will buy, reguardless of a lack of human respect, so they don't care about customer service, just profits. I gave them 3 different chances after continued mistakes. Beware when ordering delivery.

I love this place! The staff are extremely knowledgeable, and always make you feel welcome in the…read moreshop every time come in. Awesome selection, offer a Veteran Discount, and honestly, I forget there are other places around!

Love going here! they always have the best selection and the best prices ! the staff is completely…read moreincredible!! you will have have a experience like this at another smoke shop!! 10 out of 10 !!!

Foggy zone is a clean and organized store and has a parking lot with wide spaces directly in front…read more One thing that stands out is that upon walking into the store it does not smell like incense, cigars, tobacco, etc. The people that work here are always friendly and helpful and give recommendations if you're looking for something specific. The prices are reasonable, and they also sell clothes and other accessories.

Great establishment to buy everything you need in a Smoke Shop. The prices can't be beat. And the…read morestaff has a lot of knowledge about the inventory.

Great store, great prices, great employees, and a huge variety of products. Very clean and always…read moresmells great. So many vape options, very happy that we can try out our vapes in store before leaving.

Very professional and chill staff best vape shop around by far exceeded my expectations if your…read morelocal be sure not to miss this hidden gem very worth the 30 min drive I made today !

Phenomenal vape shop. Super knowledgeable owner. Highly recommend! Best vape shop I've ever been…read moreto. Also the bathroom is quite nice!

So one word... awesome! I got to meet the owner Ron & his wife, as well as take a tour of the…read moreplace. It's the first place in gboro I've seen with a iso7 room visible to the public. GRAND OPENING 4/30/16

Tru Cloud is one of the best vape shops (emporiums, really) that Burlington, NC has to offer…read more Besides having an emporium worthy selection, the products are well researched and marketed by knowledgeable staff who are well versed on many things by way of alternative and holistic health methods. The customer's feedback is valued, and I feel valued when I'm there. The atmosphere with Zach and J is inviting and unassuming. I know that they care about my concerns as much as I am interested in voicing them for feedback and validation. I have never been disappointed in my experience here and have always left in a better place than when I came in.....I recommend this experience to anyone who would benefit from exposure to human kindness alone!!!

Can't speak to the store itself as I've still not gone. Been calling several times over 2 days &…read morethey won't answer their phone. No room to leave message either. Last vape shop in town who may have the vape i want. Guess I'll never know & just have to wait till the ones i ordered online come. Edit: Great response. Minus 2 stars. I'm not getting by disabled ass a $50 uber or bothering someone to go 25 min across town to find out you don't have what I want just cause you're the only business in the world apparently who gets spam calls.

ANYONE OUT THERE FRUSTRATED WITH YOUR VAPE SHOP EXPERIENCES? Well, I'm here to tell anyone…read moreinterested that I have found a gem in Burlington, NC! Prime Tobacco and vape has proven to be one of the best vape shops I have walked into in regards to selection, staff attitudes, prices, and knowledge of ALL that they have placed on the shelves....very rare find. ADAM and JAY are there to make the vice retail therapy not only bearable, but a visit one looks forward to... My best friend and I will be back for sure!!!! And.....if you are reading this.... and still decide not to go.......well don't research reviews before picking your spot anymore, because it's wow that's great clearly not effective...