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    Tobias Todd A DVM Ms Dacvs

    5.0 (1 review)

    Services - Tobias Todd A DVM Ms Dacvs

    Pet physical or wellness exam

    Pet vaccinations

    Tobias Todd A DVM Ms Dacvs Photos

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    1 year ago

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    PetVax Complete Care Centers - Cordova

    PetVax Complete Care Centers - Cordova

    (15 reviews)

    Cordova

    I've been a fan of PetVax for quite some time, but I really like their Cordova location. It gives…read moreme the sense I'm at a spa vs an Animal Hospital. The decor is awesome as well as the staff. They have the most reasonable vaccination rates around. Especially their puppy packages. I also like they take walk-ins and have Saturday hours. The staff is kind and helpful and you can sense their love of animals. I know my babies are in great hands at PetVax.

    I took my dog Maxie to the Petvax in Cordova like I had for the last 3 years. I had an appointment…read moreon 08/4/2020 for her annual shots which are normally about $75.00. I was told to drop the dog off , due to corona I couldn't sit in the waiting room as I normally do. I came back picked my dog up went to the counter to pay my $75.00 and was told it would be $271.00 due to an ear infection that they treated Maxie for. I did not receive a call asking for permission to treat my dog nor was I asked if I could afford an additional $200.00. I went back and forth about how I should have been consulted but the staff acted as if it was nothing wrong with diagnosing and treating my dog without permission. So that I wouldn't end up making the news I paid the fee and let the staff know that I would never be back. These people have absolutely no customer service skills. Its common sense to ask someone if you are going outside the scope of what was agreed upon to ask questions before you assumed that one could pay more or even want the treatment. For all I know they made something up to charge more money. I will be consulting the BBB

    Tobias Todd A DVM Ms Dacvs - vet - Updated June 2026

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