I had Tobin come out and give a quote on a new A/C unit a few weeks ago. Their estimator came out promptly at the specified time and was very thorough in their inspection of the current equipment. We had a 3 year old furnace, and they recommended we match the furnace equipment. (They also conveniently worked with and stocked that same brand). The estimator left and we had a full quote and contract emailed to us quickly. The quote was very fairly priced. It was exactly what I imagined a new AC unit would cost with installation. I was able to price out the equipment myself, and it wasn't unreasonable given the labor involved. I did get several quotes from other HVAC companies and all the other quotes were several thousand dollars more, and did not quote the same brand. Tobin gave us everything we wanted. We scheduled the work a few weeks later and again Tobin's people arrived promptly during the specified time frame. They got to work removing the old equipment and installed the new units, lines, electrical and got everything charged up and tested. The whole process took less than 5 hours. They gave me some tips, answered any questions I had and generally did a good clean job. I would highly recommend Tobin. The other big name guys charged a big name price. Tobin doesn't appear to have nearly as big of an advertising presence, but they were just as professional. No doubt they get a lot of customers through word of mouth, since that's how we heard about them! If you're reading this review, give them a shot! read more

Look nowhere else for HVAC work. This company is family owned and operated and they have the satisfaction of the customer clearly in focus. I have used them for since 2017 and have always been very pleased with the professionalism of both Phil and Mason. Mason just serviced our furnace for the upcoming winter and as always was professional, courteous, efficient, and communicative about what he saw and what I should be aware of in the future of my system. Their prices are reasonable. read more

I can't say enough positive things about my experience. They fit me in right away and Mark was amazing. He was very professional, kind and efficient. It was worth every penny I paid and I highly recommend them. Why people give negative reviews about them coming out and diagnosing for a cost is ridiculous. Do they work for free? Of course they don't. A very professional company and reasonably priced. Thank you, Stella read more

Cannot recommend these guys enough! Our AC went out on Wednesday afternoon before the 4th and they had a tech out here first thing Friday the 5th. Mason came out and was super efficient, knowledgeable, and great to communicate with. He fixed our issue quickly and kept us in the loop on how to prepare for new systems in the future. We will definitely be calling them again and referring to friends / clients! read more

Free estimate doesn't mean free diagnosis. I was charged $190 for the diagnosis, $90 to clean the coil and $215 for what the called a "Basic Cleaning", for a total of $504, mind you for a system that was one year old. Isn't the coil a part of the system that is being cleaned? So, why the separate charge? The technician was here for a little over 1.5 hours. No parts replaced or needed. Complete rip off. They got paid over $250/hour. This is not ethical and I would not recommend them; they will gouge you. Again, there is no Free Estimate as they advertise. read more

We've all been in that spot. Furnace is not working temperature is dropping and you're getting very concerned. Well no problem! I have tools! I'm pretty handy, ill take a look it's probably something simple! Visual inspection of fuses shows them to be good, but you did not bother to test them...a critical step in the diagnosis. So you called them, the dreaded last minute, "I need help now" , hvac company call. You know this will come at a cost, and perhaps unwisely you don't ask on the phone before setting the appt. They of course don't mention their "special weekend rates" to you on the phone....and why should they? You're desperate, they know it. Technician arrives. He is polite and on time. He listens to everything you tried closely. He removed the fuse you thought was good and tests it it with multimeter. It's bad....you feel like a fool, but give yourself time...you'll feel like a real fool at the end. Fuse changed, the technician sticks around for an extra 5 minutes to ensure it does not blow again. It doesn't. The furnace is fixed. Total time 15 minutes. 5 minutes tonreplace.the fuse, 5 minutes to ensure proper operation, 5 minutes to fill out a bill. I wonder what the cost will be. $95....,$125? Heck he got here so fast I'm sure it will be like $150! Not quite the bill was $265. I feel the rush of blood to the crown of my head. I feel like a complete dummy. Was I ripped off? Some would likely say no. Some may feel it's my own fault, and it likely is. But at least now you should know better if you call these guys with an immediate issue. Are they good? are they efficient? Yes very likely....will they give you a bill for $265 to change a fuse over the weekend with a straight face? hopefully not because you read this story and tested your own fuses. read more

Does not stand by their work. Hired them to install two water heaters at a duplex. Charged $1100 a piece which was high for that time ( 5 years ago). One year later a recalled part failed. Tobin would not return my calls to get the unit looked at. I drove to the address on record. I was told by the woman there that I could the work done by anyone. Some time later I saw the same make and model at Home Depot for $300. Felt ripped off. read more

Very happy and relieved that I have finally found an HVAC person that is honest, reliable and excellent. Phil fixed my HVAC system, and three previous guys that came to my house did not fix any of my issues. Phil arrived when he said he would. He ordered the parts for my HVAC and said they would be here in a week and that was exactly when they came. He came highly recommended from a colleague of mine at the hospital where I work. He charged me much less than the original quote because the job took less time than he had initially anticipated. He did not have to do that. If you're looking for honesty look no further than Tobin. Phil is an honest upstanding guy. I will be going to him for all of my future maintenance. It can be very daunting trying to find honest reliable people these days. Look no further. Phil at Tobin is your guy. He even did me a favor by fixing my closet door no extra charge. Such a gentleman. read more

Have used Tobin 3 times over 10 years and always satisfied. They have competent techs who know their stuff. Casey and Mason have both done well by me . Expect quality work and fair pricing read more

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Mason did a great job! He was able to think out of the box as we had a weird issue with our water heater. He even came out after a full day of training to help us out. We really appreciate the work he did and highly recommend Tobin. Not overpriced either, great value for money read more

Awesome. A live person answered the phone at 8:30 on Sunday morning of Labor Day weekend and they were here in a couple of hours. Repairs done promptly. I heartily recommend. read more

I cannot say enough good things about Tobin! Not only were they helpful, customer focused, and professional from start to finish but they were efficient and knowledgeable. Phil took his time to explain everything to me when my AC went out, found a resolution, and gave advice for moving forward. I love that Tobin is family owned and operated. I would recommend them in a heart beat! read more

We called Tobin H&A to get an idea of what was wrong with our air conditioning. We were fully expecting to have them tell us we needed a new unit, or our unit was too small for our house, but surprise they did not. I certainly understand that upselling is something that companies push these days, but this company was honest and just fixed our unit. Mason cleaned our unit, and added the Freon it needed and told us that everything looked good. My husband and I will remember Tobin Heating and Air, and Mason when we do need a new unit. My husband and I really appreciated Mason's professionalism and honesty. I would definitely call this company again. read more

They wasted my time. They came and gave me a quote for a whole house humidifier. I asked them when I could be scheduled for the install and was told that my issue was an elective one and they would schedule people with heating problems first. I told them my 1 year old was waking up each night with a bloody nose and they responded nicely that they would get me on the books early next Tuesday. Monday rolls around and they tell me my unit was not delivered and they would have to reschedule for Thursday. I offered to find the unit myself and pick it up if that helped keep us on schedule and then received this message: Due to your son's health needs and unforeseen circumstances beyond TOBIN's control, we think it's best you find another contractor. Total waste of my time.... read more

These guys are great! They take time to install things correctly and make sure everything is to your standards. I had an issue a year after install with blown fuses and after they fixed it, they stayed around to make sure everything was working properly. Everyone is super responsive and they are very fairly priced. I'd recommend them (and have) to anyone looking for heating and AC service! read more

I called Tobin Heating last night and they called me back this morning. Got an appointment and Phil came by. He was very nice, helpful and efficient. Couldn't believe he fixed my furnace so quickly. Even gave me some tips about my AC. Told him I would be giving Tobin Heating all my business and would tell everyone how great it was to work with an ethical company. Thank you again, Phil for your help when I really needed it. read more

Tobin is the most honest, reliable and responsive HVAC service company I have ever worked with. They responded same day to my call about furnace problems. They diagnosed the problem on my 6 year old furnace as a pressure switch, replaced it with a new one that they carry on their truck, replaced a suspect hose, cleaned things, tested it to make sure all was good and were on their way. Their charges were unbelievably reasonable! This is a family owned, second generation business with great ethics. Could not recommend them highly enough! read more

These guys total kicked ass.. I thought my heater was going out and it was freezing cold. They came right out, and come to find out it was a minor repair.. refused to take my money!!!! Thanks guys read more

Great work these guy came out and replaced my furnace In a timely manner and a fair rate. Highly recommended

Tobin came out to my home and advised that I needed a new heating & air system in order to make my upstairs bearable throughout the summer. The cost for a new heating and air, plus installation, was $7,000. (After Tobin installed the new unit they discover that the reason the old unit was not working properly was because it had a restrictor on it only allowing 70% efficiency. Therefore, a new unit was not necessary.) The new unit failed to remedy the problem. Next, Tobin insisted that the problem was now due to the duct work not functioning properly and it would need to be replaced. The cost to replace the ductwork was an additional $10,000.00 dollars. Inaddition to the $10,000.00, I had to hire professional cleaners for $2,700.00 to remove the dirt and soot from my entire home (including my furniture, apolstry, drapes, linens, clothes, carpets, etc...) bc Tobin failed to cover the vents throughout the home. After replacing the Heating and Air unit and all the duct work throughout the house, the upstairs still remained extremely hot. Tobin now claimed that the problem existed bc the upstairs vents needed to be extended to the ceiling so the cold air could circulate better. This would cost an additional $3,000.00. Upon returning home, I find Tobin employees and all their tools gone, and the air vents placed in the middle of the walls, not at the top. I called Tobin and explained that the vents were in the wrong place and they needed to be moved up bc it precluded anyone from using the one wall available for hanging artwork, or flat screen TV etc...Tobin stated that if I agreed to pay them in full, they promised they would come back out and move the vents where we had originally agreed. Tobin never came back out to move the vents, and the upstairs remains extremely hot to this day. Lastly, I had another heating and air company come out today and assess the problem. The problem resulted from Tobin failing to connect the new ductwork in the basement to the ducts in the walls. This will cost me an additional $4,987.00! Today's lesson is don't use Tobin unless you too want to donate (i.e.be scammed out of) $22,700.00.. read more

Excellent service!! New furnace and A/C installed and Tobin made sure it was done in time to receive the Xcel Energy rebate. Prices were very competitive on Lennox brand. I like giving my business to a small family owned company. Highly recommend them!! read more

Tobin is great! They installed a new AC unit in my 80 year old house which had previously had NONE. They are easy to work with, fast, well-priced, and answer questions about things that don't even benefit them. read more

I've used these guys countless times, for both business (real estate) and my personal home. They never disappoint and always deliver as promised. Last winter our furnace went out on the coldest day of the year (of course) and they even were able to come out that day, replace a part that they got covered by a manufacturer warranty, and fixed the system same day. Their prices are extremely competitive (being in real estate I see HVAC contractors price service all the time) and their company's integrity is second to none. Would highly recommend. read more

These guys are great and fair! If you want quality and believe you must pay for it, I would recommend TOBIN Heating and Air Conditioning. They do residential and commercial service, installation and maintenance. A good group of people run this business and will treat you right. read more

After my furnace went out after changing a air filter... never came back on. I had another company, who I understand are busy during this time of year keep pushing us back after three days no heat. I cancelled and threw a dart at Tobin. Not only were they receptive, but during a series of other calls, made time for us to fix a very simple problem I probably could have fixed if I had seen it. But Phil Grippi is your guy... He came after hours and fixed our problem within 20 mins. Respectful of the house by wearing boot coverings and a mask. Very friendly and knowledgeable about our furnace from 1991. Never tried to sell me a new one, never did anything but fix the problem with a simple hose. Thank you!!! I am calling them back to do a cleaning and 5-point inspection of the furnace and maybe get a few other gizmos to work again while at it. Thank you again... sorry I didn't have any cash to tip him or I would have... read more

Tobin certified our furnace with the previous owners of our home. Recently our furnace stopped working so we contacted Tobin to have them take a look at it. They were prompt and efficient and the service tech, Casey, diagnosed and replaced the faulty switch. The heater worked for a few days but returned to the intermittent pattern of working sometimes but not always. We contacted them and Phil, the service manager, reached out to me immediately. He was very responsive returned to identify and hopefully resolve the problem. He was able to get to the bottom of the issue immediately and he stayed at our house as long as it took to fix it. I appreciate the help, kindness, and reassurance that I received from both of the techs and the Tobin team, and we are incredibly grateful to have Phil come out and resolve it. We will be reaching out to them again if anything should come up (hopefully not...). read more

These guys are GREAT! We've used them for several years for our house as well as our rental house. They've replaced an ancient furnace, redone duct work and last summer installed an A/C unit for us. Very fairly priced and they do excellent work. read more

I have used Tobin twice now for my AC. Both times I have been very pleased. They are very knowledgable & extremely nice. I feel they are also very honest. My most recent experience they recommended the cheapest option. I highly recommend this company based on my wonderful experiences. read more

I was so Happy with Tobin's customer service and their pricing. My furnace was not working very well so I had several companies give me quotes on a new furnace installation. I have an 1890 house with old duct work and an old furnace. I wanted a high efficiency furnace with a good rating. Tobin ended up giving me the best furnace, an Amana 95% high efficiency furnace, for over $1000 less than the other companies wanted. I couldn't be happier! read more

I have used Tobin Heating and air for a number of years. They have done furnace and A/C repair in two homes that I have lived in. They are always very friendly, helpful, professional, trustworthy and fast to respond to calls. I have recommended them to friends who have always been very satisfied with their services. Their prices are always the best, and they fix it right the first time. I highly recommend them for any heating or cooling services. read more

Tobin recently replaced two 27 year old furnaces in my house. They did a fantastic job in both planning the job and installing the furnaces. They were very professional, worked very cleanly and cared about getting the installation perfect. When they answered my numerous questions, you could tell they answered with a wealth of experience and knowledge. This is a great company you can trust. read more

My heater quit working in the middle of a blizzard and my neighbor recommended Tobin because he uses them in his business. Boy, am I happy that they did. It was one of the best experiences I have ever had with any repair service. They were timely, gave excellent service, were very skilled and reasonably priced. I couldn't ask for anything more. I HIGHLY recommend them. read more