I'm writing this review because I feel that it is necessary that I need to spread awareness to the…read morecommunity that Lofton supports "Harassment" at the work place. I do not recommend anyone work for this security company. Ill start by saying that I've been employed with Lofton from 7-3-2017 to 7-25-2018. The time I spent with Lofton, I've never called in, never been late for work, and when they ask me to work at a site on my off days, I've never told them no. There is a guy named Sonnier that goes around to each property and conduct post checks. He is very inexperienced but brags on how many years he has worked in security. The first time he did a post check on a property was around the hurricane that hit Houston, Texas which was in August 2017 and everything went fine. He did what he was suppose to do and he wasn't rude. I've heard horrible stories about this guy but I can't go on he say she say. I didn't believe the officers because he handled himself in a professional manner. The second post check that he conducted with me on 10-6-2017 was very disrespectful and unprofessional. He literally sized me up for no reason. He stated that he did not like my attitude and he said that I could go home. Before I drove off the property he stated "and when you can't pay your light bill Monday". I guess because I had enough of his disrespect, I told him that going home did not matter to me. Ill give a couple examples of the questions that he asks the officers in a sarcastic manner. "Who trained you?" "Are you afraid to be out here?" "Do you want to be here?" If the officers don't want to go to work, we wouldn't be there. I was sent home for no reason and I feel that he is a bully and that shouldn't be tolerated. Making statements about my light bill not getting paid show me that he is sending people home to hurt people. We go to work, do our job to earn the money to take care of our family. That is horrible and I don't feel that Lofton did enough about that first incident and how he is representing the company. The third post check that he conducted was at a property on 6-5-2018. I went to the doctor that day because I wasn't feeling well. This particular property you did not have to get out of the car. I sat at the gate all night. My feet never touched the ground. He came up to my car and he asked me one of the normal inexperienced 20 questions that he always do. The question he asks was, "why is your shirt untucked? And I stated that I am not feeling good. I know that he could see that I was not in the mood for his disrespect that day and he did not make a big deal out of it. I wish I would have called in that day. Another thing about that particular property is that the security guards did not have a bathroom to use. I don't feel like that was a great setting but I did the job without complaining. There is another incident when I worked for Harbor Freight for 4 nights. The staff came outside several times for 2 days and asked me who is it from Lofton that keep calling up there asking if I was at work. I asked the staff if it was a man or a woman. The staff stated that it was a man. The only man that I know that have the authority to call the store is Sonnier. The staff stated that they have to leave their customers because a Lofton employee keep calling up there. That is unprofessional and I know that he was targeting me for no reason. I never gave that office no reason to call and check to see if I'm at work or not because I'm always on time. The last negative experience I had with Sonnier was on Sunday July the 15th 2018 for the last company that I worked for. He walked in with a young lady and tried to shake my hand. He already knows that I do not shake the hand of a disrespectful man. I told him to stop playing with me because he knows that me and him do not have that type of work relationship because he continuously harasses and target me. I wasn't in the mood for the same inexperienced 20 questions that he does so I answered them cut and dry and I stated, let's move on to the next question. He stated that he was going to Lafayette La and I stated good because Im ready for you to go. My computer and phone were sitting on my desk off to the side with my work schedules pulled up. He asked me to remove my computer and I told him no because it's an excel spreadsheet that I need to keep up with my schedules. He stated that he would ask Ms. Amber and Ms. Lanora if it is okay to have my work spreadsheet open and I told him that is fine. He continues stating that he is trying to help me so that I would not get into trouble. I told him that my computer and me making my schedule was never a problem and Im not concerned. Those ladies know I do my job and I was not concerned.

From the owner: Since 1979, Lofton provides temp, temp-to-hire, direct hire, payroll, and contract Security…read moreservices. Our focus is to serve others through employment. Lofton has ongoing relationships with some of the finest companies in the region, which enables us to place employees in short-term or long-term assignments in a variety of fields including General Office, Industrial / Warehouse, Accounting / Finance, I.T., Petrochemical, Oil & Gas, Legal Support, Executive Search, Medical personnel, and contract Security Officers. We are proud to serve the community and do our part in shaping the professional futures of both our candidates and business partners. Our team of Staffing Professionals is ready to assist your company with your next hire with award-winning service. If you are looking for your next career, please complete an application and give us a call. We are waiting to meet with you!

The install took about a month and a half from start to finish, the only reason I am leaving a 5…read morestar review is because of Damian, he went above and beyond the call of duty, he is very knowledgeable, did a beautiful install, he explained everything and answered all of our questions and concerns.. Damian drove an hour and a half to Alexandria Louisana from Lafeyette. Damian would be an asset to any company. Great job, thank you Damian. Manny & Teresa Alexandria, LA

Terrible service!!!Could never speak to an agent after 3 calls and AI agent Already spent an hour…read moreon the phone and cannot speat to anyone I am now going to waste my time and go to their office and see if anyone is even there!!!!!

Do not pay Acadian 100% in advance... once they have all your money you at their mercy ... they do…read morenot adhere to their word... and will NOT refund the actual amount they charge you for any work or parts they were not able to complete... get a 100% DETAILED LIST OF EVERYTHING THEY ARE GOING TO FURNISH AND CHANGE .. ... do yourself a favor and shop around for a security company....

Love Acadian Total Security!!! Great customer service. I love the fact that I can control…read moreeverything from my iPhone! Door locks, thermostat, door bell camera, lights! I love it!!! I definitely recommend them for your home or business needs!!

I am trying to take the alarm bypass off one of my kitchen windows. They (Acadiana Security…read morePlus/Pye Barker) want to charge me $140 for a technician to come and enter the security code on my panel that will allow them to do it. $140 to drive a few miles and punch in their secret code!!! What a joke. I'm am (was) a good customer. They should do this for me for free.

Merde, I don't know WHO recently bought Acadiana Security Plus, but the overall quality has dropped…read moreprecipitously. Don't get me wrong - the technician we dealt with in person yesterday was great - very personable and competent. And, though it took it took thirty minutes, the individual that FINALLY talked us through shutting down the badly - and very loudly - malfunctioning alarm after was very competent and patient. However, everything that we dealt with in terms of service and professionalism up to that point was absolutely awful and nothing like what we were used to. Apparently thr problem is that when Acadiana Security Plus was thought out, they reduced their phone staff to only one overnight technician, which is why we were stuck for forty-five minutes on the carport in the LIGHTNING STORM WITH A SMALL CHILD to get away from the howling alarm. ALSO, the multiple individuals that used to answer the phones, providing immediate answers and assistance, have apparently been replaced with one overnight office staffer who is TERRIBLE. This particular fatuous individual is unprofessional, rude, condescending, and doesn't even bother to answer with the name of the company anymore, and starts raising her voice when a customer doesn't immediately respond to the completely unfamiliar "Central Station". In fact, it was sadly she that answered this morning at 6:00 in the morning when I called to figure out why the keypad was simply sounding an alarm again. After condescension, stating the obvious, and reiteration of condescension in stating the obvious, I finally got her to switch me to THE overnight technician. He couldn't give an answer for why it started randomly going off at 6:00 in the morning either, other than that it was the part that needs replacing. He also didn't ask for the code from the keypad, nor could he answer whether or not this was going to continue happening at random points. At least the one guy yesterday was competent. These are just a few of the problems out of several that we've experienced in the last 24 hours of dealing with these folks. However, they seem par for the course, in my experience, for what happens when Carpetbaggers from another area buy up an Acadiana company. An immediate drop in professionalism, personal service, quality of service, staff, and a dovetailing through a central Hub that is less than efficient and irritable with questions, all sound painfully familiar. We've been with this company for 15 years, so that should tell you out there and the company itself how ticked off we are. So rest assured, it may be a while before we eat complete our contract, but if such idiocy continues, we shall certainly not renew it.

we recently switched to Certified Alarms and have been extremely pleased with this company. The…read moreinstallers were very thorough and made sure there were no installation issues. We have received notifications when our power has gone out, which shows they are truly keeping on eye on our home. When I have called the office with questions I have always reached someone with excellent customer service skills. Certified Alarms clearly cares about their customers!

Same thing happened to me Tyler B. We had a system upgrade and I signed what I thought was a…read morecontract agreeing to the monthly monitoring fee. We knew we were going to move in the next 2-3 years so I would NOT have agreed to a 5 year contract. When we cancelled service that's when I found out they wanted me to pay for the 2 years left. I have had service with this company for over 30 years at 3 different homes! How's that for customer appreciation.

Update: LFT Lock &…read moreSecurity has been out a number of times since my last review several years ago. They have responded promptly, with appropriate & efficient services. Our semi-rural home property has numerous locks & security devices. Luke & his team are very knowledgeable about them all. I recommend them highly.

The thoughtful technician Ben came out and fixed our main door knob. He was thorough and explained…read more all our options and left us with a fabulous and secure situation. I was afraid it was going to cost us a bunch more than it did but in the end was quite pleased with the tally. He also adjusted the strikeplate so the deadbolt fits perfectly. We had been "getting by" with the irksome little things this door kept throwing our way and Ben fixed it all with ease. His experience and wisdom sure left us in a better spot. Highly recommend this company. We used them from the jump when we moved here almost 14 years ago. This was about the fifth time we had to call them out on two different houses. Great experiences every single time. And when I need extra keys, we always go directly to their shop to have them cut. Great and prompt service !