Awful experience. Once this agent assumed our policies from a different agent, everything went…read moredownhill. Horrible communication. Also, I just found out that the golf cart policy that we had been paying for was invalid. Allstate doesn't even offer it. Which means we were driving around with our kids and didn't have valid insurance since September 2024. This a horrendous mistake. I'm grateful nothing happened or our family could have been in a lot of trouble. Shameful.

Quick service & very trustworthy. Scott took care of my insurance needs and I could not be happier…read morewith my results. The staff is trustworthy, friendly, and quick with a response. Scott and staff are honest and helpful.

Just started with Matt and could not be happier. It is refreshing to connect with a transparent…read morestraight shooter. The transition was effortless.

From the owner: I offer the following products: Auto, Home, Homeowners, Life, Renters, Commercial, Term Life, Whole…read moreLife, Car, Motorcycle, Boat, and Business Insurance. Auto Insurance: Comprehensive coverage, Collision coverage, Deductibles, Medical Payments Homeowners Insurance: Your most valuable possession, make sure your insurer will be there, get competitive rates with our multi-line insurance discounts. Renters: If there's a fire in your building, make sure to cover your possessions. Business: No matter the type of business, you can customize an insurance package to reduce your risk and protect your investment. Motorcycle: There are insurance discounts such as rewards for responsible riders and insuring more than one bike with Farmers. Recreational: Whether you own a boat, travel trailer, ATV or Motor Home, Farmers Insurance has flexible coverage options and insurance discounts. Umbrella: For added coverage above and beyond the liability limits of your Auto or Home insurance policies, a Personal Umbrella insurance policy can provide added protection for your assets and future earnings. Life Insurance: Mortgage Debt, children, future income, business. Options include:Term Life, Whole Life, & Universal Life.

Ryan is the friendliest most knowledgeable person I've met for life insurance and is helpful for…read moreall auto and home insurance. Stop by or call his office today!

From the owner: Our mission is to help our customers manage the risks of everyday life and recover from the…read moreunexpected. We focus on Auto Insurance, Home Insurance, Renters Insurance and Life Insurance throughout Missouri and Illinois, including: St. Louis, Fenton, Arnold, Sunset Hills, Valley Park, Fairview Heights, Belleville and many other areas. License #: MO-3001108863, IL-3001129795

Quick, efficient and knowledgeable. Everything I'm looking for in an agent. Helped me with…read moreoverall vehicle registration process in Missouri and helped me navigate the licensing process as well. I also have apartment insurance with him as well. Just a great agent from start to finish.

Kent Zimmer has been our insurance agent for 14 years. We have always been treated with respect,…read morecordiality, and competence. However, when we had a claim is when having Kent in your corner helps. Recently, we were involved in a car accident (not our fault). Kent ran the value of our totaled car and some travel expenses through our State Farm policy rather than having us wait weeks or months for reimbursement from the other insurance company. (State Farm would recoup these through subrogation). He was also a source of wise counsel on how to deal with the other insurance company. He answered our questions, and when he did not know the answer, he would contact someone else at State Farm to help us. It was so nice having such a friendly and competent person on our side.

Steve and his team were very kind and professional. I actually look forward to my next encounter…read morewith them. Most professionals when they smile only do so because it's the right thing to do. You can tell he and his team actually enjoy their job. Kudos.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As an Allstate Agent in Valley Park, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car, boat, and more.

I have been using Russ Siebert for a number of years along with most members of my family. Their…read moreservice has always been just ok, nothing spectacular, but nothing to remind me to shop around until recently. Last week I couldn't find my car insurance card and called to ask for a copy to be sent to me. At that time I was informed that our entire insurance policy had lapsed: cars, home, RV, jewelry, umbrella. They informed me they left a message for us the night before, which was after the policies lapsed. I was shocked, it turns out our mortgage company had a computer glitch of some kind and the payment was stuck and never sent. When I asked how did we not know about this before it lapsed? Russ Siebert's employee Lisa informed us: "that they do not monitor billing, 'they did nothing wrong' and it isn't their responsibility." We had to pay $3800 on the spot to reinstate our insurance and then try and figure out what happened, again Russ Siebert in no way provided assistance or even an apology that this was happening. It was some of the worst customer service I have ever received and Lisa informed me she had been there 30 years. After making numerous phone calls on my end it turns out Secura who holds the insurance sent at least one letter a month ago to Russ Siebert's office letting them know the payment hadn't been received and that the insurance would lapse if they didn't receive payment. Again, Russ Siebert is not even acknowledging they could have been aware of this. While I understand the mortgage company is at fault as well, Russ Siebert was in the position to alert their customer. What if my house had burned down or one of my kids had gotten into a car accident? We had no idea we had no insurance coverage until WE called. They left one message the night before - they should have done everything in their power to make sure we got the message. They are completely negligent and I am already working to get family members out from underneath their services as well.

Russ Siebert Insurance Agency:…read more If you want good sound advice, a friendly voice, and great insurance prices these are the people to call! Home and auto insurance experts! They got me the coverage I want and saved me 100's of dollars. I could not be happier!

Nathan has been providing me and my family excellent service for years now. He knows your insurance…read moreneeds.

We've been working with Nathan Spain for all of our insurance needs--both personal and for multiple…read moreproperties--and couldn't be more pleased. He's knowledgeable, responsive, and always goes the extra mile to ensure we're properly covered. Whether it's handling a policy adjustment or answering questions, Nathan makes the entire process smooth and stress-free. It's a great feeling knowing we have someone we trust looking out for us. Highly recommend!

Good luck talking to a real person. I haven't been able to connect with my agent, Andrea Maitland,…read moresince I signed up for this insurance. Unanswered phone calls, unreturned voicemail messages, text messages and emails. She even ghosted me on a Zoom meeting! Ridiculous. And frustrating.