Bought the most expensive car wash. Car was dirty when done with the wash so they ran it back through and slowed down the wash the second time. It was still dirty so the attendant gave me some towels so I could scrub the dirt spots. This was not a vehicle that was super dirty to begin with. Waste of money and time. read more

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This is the only car wash where you have to pay an extra $5.00 for cleaning rags. And the wash left tons for soap all over my car. Very disappointed read more

Tommy's Express Car Wash @ 365 U.S. 41 Bypass N., Venice, FL 34285 Sucks! I spent $26 for the Works car wash and it didn't clean my car, I told the kid at the window It didn't and asked if I could run it through a second time and he told me he needed my credit card again, told him to forget it. so he moved a big red ball out of the way so I could leave That was almost a year ago and I haven't been back, way to loose a customer Tommy's Express Car Wash. and I have NO problem telling people about my experience. read more

Been here 4 times and young staff have always been very friendly and informative, management has done their job. Came through on a day that power was out and Aubrey took care with a sorry and a coupla of complementary washes for the next time. Vacuums work well and the place is clean, as is my car after going through. Not the cheapest around but with bogos etc it brings the price down. Satisfied customer for sure read more

We have been a customer since Tommy's opened in Venice, Florida. We have a subscription for the Works wash. It does a fantastic job in our opinion. Everyone is super friendly and very professional too. A special shout out to Hannah for going above and beyond to provide great service! I highly recommend Tommy's for the great service and super clean car washes! read more

A grand opening free car wash. Amazing! They gave us "the works". Their premium wash package included; body wax, tire gloss, red hot cleanser, rainbow coat, 3-step wheel cleaning, Tommy guard and an underbody flush. My vehicle is now clean and shiny. Tommy's Express Car Wash is a franchise which means they have to operate and manage every aspect of their business to a high set of standards. Since this location is brand new, it offers you all of the latest technologies to the car care industry. This is clearly high-quality car washing equipment. On top of the exterior wash there are plenty of free self-vacuum equipment for the interior of your vehicle. When I was there, the associates were offering clients an unlimited monthly car wash membership. As an extra value added incentive for those signing up on the app, you get your first month's membership for free. That's a super good deal. Drive Safe! read more

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This is my local Tommy's in Venice. I use this facility atleast twice a week with a membership and I couldn't be happier. It's a completely automated wash and it's about as good as they get without hand detailing. Bang for the buck you can't go wrong if you wash your vehicle frequently with one of the membership options. I have never had an issue with the facility or vacuums not being functional. read more

I've had excellent results - great washes and good vacuums & floor mat cleaning machines. I did have one issue, on my 12 year old car. The sunroof front edge was pushed down 1/2" by the roof washing brush and it caused very minor water leakage. When I went to repair it, it was obvious the sun roof fasteners had loosened. I guess you expect issues at the 12 year mark! Easy fix, no more leakage. Not the fault of Tommy's. (Unless when the car was built, a guy named Tommy installed the fasteners!!!) read more

After reading all the negative reviews I'm canceling my membership. When I drive through there wash I always have soap on my vehicle and I have to go home and rinse again. They definitely lowered the water pressure during the wash and Rinse cycles !! read more

It's almost 2 months ago they damaged my Chevy suburban, and I paid for the body shop to fix my car and I still didn't get reimbursement from them read more

If I could assign a ZERO, I would. The fact that they do not value their clients enough to make sure the interior is vacuumed and dusted ( for almost $40!!!!!) simply doesn't make sense. Why would I spend an ENORMOUS amount of money to get a half done car wash. Definitely will not recommend this business to ANYONE!!!! Have to wonder if the older Florida population will like going somewhere, where the service is just awful. read more

I have a 4 number Tag plate 1867 and say they can't read it. The head guy came to my window and said can't read it ... new plate and not marked in any way. I get totally ticked off because 4 or 5 cars go before me. Now they canceled my washes because i got on their case. Friendly service, at their best! Can't read four numbers on Florida plate ... you think the Camera is bad? read more

Will not be back. Spotty service. At times have to go through multiple times to get light dirt off the back of my truck. Down the road (waters) is a way better value. read more

Just a heads up to everyone if you use Tommy's Car Wash off of 41 across from Lowes in Venice FL, inspect your car for damage across the bottom from the tire shiner at the end of it. I've watched it bounce off of cars in front of me. My car has suffered multiple dents in the bottom rockers on both sides. They will not even try to fix the damage or respond. I will never use this car wash ever again. I even went and filed a report and not even a returned phone call. Very bad business. My car is a well taken care of 2018 Malibu. read more

Tommy's Express® Car Wash - Bottom left rear of rocker, multiple dents. Heard banging while i was going through the end tire shiner. - Car Wash Near Me - Venice, Florida

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I haven't been able to park in my garage since the hurricane and belonging to the monthly club is nice. The car wash is close to my home and I go almost daily. Especially with pollen. read more

Why no towels to finish drying the car? The dryer doesn't do it completely. I want to vacuum and wipe the inside clean.

Not a fan of this one. The employees are rude. Didn't really catch the kids name but he wants to be a jerk by all means I wont come here anymore. Way to make me feel like I'm not welcomed. read more

I was trying them for the first time and got the month trial. I was told by the person at the window "we also have mat washers...". I had a two week old 2023 Toyota Tundra with factory mats. When I washed the mats, one tore. I filed a claim and was told their washer is only for carpet mats. Claim was denied. After doing some research, I found lots of similar reports where they do not stand behind their product and do not pay for damages caused by their systems. read more

I was totally satisfied with a membership to Tommy's until I got some paint damage to my wife's vehicle. My issue was not that the damage happened because it's a machine car wash and that can happen but the customer support after the fact has been horrendous. This happened last December of 2022. As soon as I got home and saw the damage I called immediately, sent them pictures, and followed up by going to the location to give them my information and let them see the damage. They made a claim and had me take the vehicle to go get a quote. All was smooth and standard. After I got the quote for the repair ($500) and gave it to them, I was told they just needed confirmation from the corporate office and I would be able to go ahead and schedule the repair. At this time the manager was a gentleman named Robert...I never heard back from them. I called and called and called. After a couple of months, I got a hold of a new manager named Tai. Tai said he would look into the situation for me. I never got a call back even once. Every time I would get a hold of him to discuss the situation, he was always very kind and courteous but would always say I'll look into it today and call you back tomorrow or later today and never anything. I finally took the vehicle to the repair shop because the damage is getting worse and looks ugly and I'm sick of looking at it. They also said they would reach out to Tommy's, which they did and Tommy's told them they don't have any information on the situation. So after patiently waiting for them to handle the situation for 10 MONTHS, they are now saying sorry we can't find your case so their nothing he can do and it's above his decision-making ability. I'm stuck with a $500 paint repair bill. So incredibly frustrating! read more

I visited this car wash yesterday. The wash was good, but when I tried to vacuum my car out the suction was pitiful. I purposefully stopped there so that I could get my whole car clean. I had recently been to the beach ( last weekend) and wanted to clean the sand out of my car. I tried for fifteen minutes to vacuum and very little sand was picked up. I gave up, went home and used my wet and vac. The suction difference was amazing. read more

Still building the express car wash, but I can tell that it will be a masterpiece. I will go there to clean my car for sure, as I am too lazy to do it myself read more

I am over all happy with this carwash. A couple of improvements could be made. I am a Tommy Club member but can't use the app lanes because of my handicap license plate. Not a big deal right now but this winter it sure could be. My other issue is it doesn't do a real good job of drying the cars off. read more