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    Tompkins VIST Bank

    1.0 (1 review)
    Closed 9:00 am - 4:00 pm

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    Services - Tompkins VIST Bank

    Investment management

    Personal banking

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    3 years ago

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    Onyx Capital Management - HOA, Condo, Community Homeowners Association Management  throughout Phila and surrounding counties

    Onyx Capital Management

    (3 reviews)

    Update 2026/03/05:…read more The maintenance issue was resolved on March 2, 2026. After I posted the February 26, 2026 review (see below) and emailed multiple people at Onyx Capital Management on February 26, 2026, Mr. Zachary G., the maintenance manager, personally intervened, reviewed my video evidence accurately, apologized and took full accountability for an initial vendor error. He ensured the repair was completed promptly and followed up with professionalism. I am updating this review to reflect that the operational failure was eventually corrected. However, I am raising this review from a 1-star to only a 3-star rating because the administrative process remains a concern. The general manager, Ms. Victoria L., prematurely dismissed my concern and deleted my community post shortly after it was uploaded. She also posted a public comment stating that the lamppost had been fixed, based on an inaccurate assessment of my video evidence. Furthermore, she did not reach out directly to clarify or correct that public statement once the error was identified. While the maintenance leadership is professional and capable, the administrative side of the business still has significant room for growth regarding transparency, due diligence, and resident communication. ------------------------------------------ Feb 26, 2026 My HOA has Onyx Capital Management as our management company. On 11/28/2025 I submitted a maintenance request for the replacement of a lightbulb of the lamp post facing my rear door. As for 2/26/2026, almost 3 months later, the lightbulb is still not replaced. I sent video evidence that it is not fixed. They replied with a photo of a working lamp post, not the one that is broken. Thus far, this company has FAILED miserably at keeping the promise stated on their company website: "At Onyx Capital Management, we set the utmost standards to provide care, support, and quality to our homeowners and Board Members." I have sent multiple emails and called a couple of times. I have been patient. But this latest replay is the last straw. Onyx Capital Management's failure in this case is completely unacceptable. ------------------------

    I'm President of the Cobblestones At Chestnut Hill Homeowner Association and contacted Onyx when…read moreThe Board decided to end the management contract we inherited. I was comfortable negotiating terms with Vicky and Zach and I knew they understood every concern and past mistakes the new Board didn't want to repeat. Our Onyx contract is still only 4 months old but after our community town-hall tonight, The Board and and community have expressed nothing but praise for our new management company. Our files, documents, investments, and our money is respected. The quality of work contractors they have recommended and brought to us have exceeded expectations. Onyx is who you MUST use for management If you are a mindful, honest, and caring HOA Board that wants to move your neighbors to be excited, activated, and hopeful.

    Dina Patton

    Dina Patton

    (9 reviews)

    Penn Center, Rittenhouse Square

    If You Want the Best, Then Work With the Best (aka Dina)!…read more Finding an amazing home is a process and a time consuming one that simply has to feel right, not just close or almost there. Dina went above and beyond every step of the way along my journey to make sure that I found a home that felt right to me. There were things that I discovered along the way about what I wanted or didn't want. She would immediately take those into consideration and work to filter out the ones that she knew would not be a good fit. She also did a great job of thinking outside the box to accomplish those goals whether it was a different neighborhood, price point, etc. From a negotiation perspective, her vast experience and sense of timing made the whole process much easier to navigate. She thought of angles that I never would have considered otherwise. Also, if she thought I was being too aggressive or asking for too much, she would say so and give me her opinion as to why and how we can shift our approach for the best results. She is always professional and will bring a fun, positive energy to the experience. I highly recommend working with Dina whether you are looking to buy or sell, she will find a way to help you achieve your real estate goals!

    We previously worked with Dina to find a rental property and had a fantastic experience. When it…read morecame time to purchase an investment property, we immediately reached out to her. Dina's extensive experience and in-depth knowledge were invaluable throughout the process. We felt confident that she prioritized our best interests and provided exceptional guidance. Dina connected us with a mortgage lender and walked us through the entire process. We highly recommend Dina Patton and would definitely work with her again in the future. She is exceptional! We can't say enough good things about her. We would give her 10 stars!

    Tompkins VIST Bank - banks - Updated June 2026

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