I came here asking the price for plugs to be put into my machine and the guy that could book me…read moreinstantly told me that he wouldn't pay a shop $120 to do plugs for him, insisting that I should do this myself. I consider myself knowledgeable but have not had any time to do this, nor the want to. Didn't even try to upsell to make it more worth the time and money. This and past work that I have had done wrong is unsettling.

They helped me pick out a machine for our son with no pressure and no hidden fees like many other…read moredealerships in the area. Will only go here from now on. Thanks guys!

I have been dealing with Kissell Motorsports for years And would not go anywhere else. They have…read morealways provided excellent service all the way around. I would highly recommend your go to motorcycle dealership. The staff is very knowledge and always provides excellent customer service.

I live in the Baltimore area, and went to Kissel whe i was looking for a replacement for my BMW…read moreF800R, which had been totaled in an accident. (i was uninjured fortunately). I had looked at several bikes at Bob's BMW in Jessup MD, but also wanted to look at a R1200RS, which Bob's did not have in their inventory. I had originally purchase the F800R from Bob's and really like their dealership, and felt that going to Kissel, another BMW dealership would probably be a similar experience. I had been corresponding with Haley about the bike, and determined a date to go visit for a test ride. Unfortunately, Haley wasn't there that day as she was getting married, but as i walked in and greeted Evan and explained who i was and why i was there, it was apparent that they were expecting me. Evan took me to the bike, which was in the service area of the building, getting a look over preparing the bike for the test ride. They let me swing a leg over and allowed me to look over the bike as they were preparing it. i noticed some very minor things, (clutch lever needed to be rotated up a little bit, clamp was a little loose) but overall the bike appeared clean, and in good condition for a 10 year old bike. The bike did have over 50k on the odometer, which was not an overall concern as i've heard very good things about the longevity of the 1200 boxer motor, and the tech also commented, "Mine has over 70K". I went and sat with Evan for a short period of time while they finished preparing the bike. He explained the test ride route, which was a short out and back on the main road, and i put on my gear and went for a ride. The bike in general seemed flawless, and i was very happy with the ride. When i got back, Evan said "so are you ready to buy it"? I said i think so, but had some other questions, most of which were prepared for me by the salesperson at Bob's. Evan answered what he could and also took me to the service area where i spoke with the service manager about what they did and didn't know about the bike's history, their inspection of the bike once they received it as a trade in, and what was done to it to prepare it for sale. It was a good conversation, however, i felt that the responses to some of hte questions were a little bit "guarded", perhaps because they didn't know, or maybe there was information they didn't want to provide. None the less, i purchased the bike and rode it home 150 miles, smile on my face the whole way. The primary reason i didn't give a higher number of stars, is i just felt like they just wanted to get me out of there. All of the processes went smoothly. Raelynn in the finance office was fantastic (i paid cash) so the paperwork was minimal. When i finally did get on the bike to leave, there was no fan fare for their new customer that just purchased a bike. No one saw me off and said "congratulations", took my picture for their web site or anything. I actually had to ask, "OK, am i good to go now"? Since then, i have learned that some of the maintenance questions i had been asking were related to a BMW issue with the driveshaft on the bike. They were answering my questions and telling me that the driveshaft would be replaced by BMW at 60k miles, but didn't let on to the reason why. I feel that this was kept from me in pursuit of the sale, rather than being transparent with the customer. I have no concerns about the bike or the drive shaft, however, i do feel that the way it was handled shed some light on the manner in which Kissel deals with their customers. I love the bike and am very happy with it.

I purchased a motorcycle here a little over a year ago. I had emailed Travis about a motorcycle…read morethey had in the showroom and he had provided a walk around video of the bike and when I came in to look at it he pulled each the bikes I wanted to see outside and started them up for me to see. The motorcycles in their showroom were all in great shape, and the staff were quite friendly. They were fast with the whole process of buying the bike, the longest part being the loan application and approval. They do an inspection upon intake of the bike, and they do the state inspection again when you purchase it and will walk you around the motorcycle to show you what you need to know and to answer any questions you may have. They make sure to send you off with a smile, giving you a Hillview T-Shirt and snapping a picture with your new purchase. After everything, Travis helped us load the bike, riding it onto the trailer and helped fasten it down properly. Will definitely do business here again.

I just picked up my new (discounted) bike from Hillview Motorsports. I rode from DC to switch bikes…read more(I had a trade in) and the transaction was very smooth. Phil Bruley was on the top of things all the time. He introduced me to all members of the team, he gave me a ride to the DMV to get a PA temporary registration so I could ride the new bike home and he even call me around my scheduled time of arrival to make sure I made home safely. These guys rock!

I built about a dozen cafe racers out of salvaged frames and engines scored at Norms over the…read moreyears. Every tire I ever bought (the 20 years I rode while living in the Burgh) I had mounted there. Every clutch in every bike (over 20 motorcycles) for a couple of decades.. Once again.. Only Norms.| There was nothing they wouldn't work on. (they even turned wrenches on my BMW's and Moto Guzzi.) I moved to Florida a dozen years ago. Decided to do a nostalgia project out of a bike I found in the back of a guys garage for cheap (1978 Honda SuperSport with the inline 4 750.) Called to check for parts while planning a trip back home.. Was super sad to find out they had closed up shop. If you ever had the experience of dealing with Norms.. You KNOW you haven't lived the pieced-it-together rat bike lifestyle until you knew where everything was in their yard and warehouse, and had invested countless Saturdays mornings hanging out in the showroom or around the side in the garage absorbing wisdom and know-how. Norm's will be a part of a lot of people's memories for a really long time. At Norm's... It didn't matter WHAT you rode.. it only mattered THAT you rode. Best to those that kept it running for so long after Norm!

Norm's will get your bike right! Friendly people with great knowledge on motorcycles and tires…read more This is an updated review. I originally left a terrible review, after I got my tires mounted and balanced by them. I saw the receipt that they gave me, and misread it. It appeared that they charged me a $90 fee for tire disposal. Gosh was I mistaken. I am looking at the receipt now, and it was a $10 fee for the tire disposal. The "$90" was just the total of the mount and balance. I was having an awful day and misread the receipt. Wow. I really suck for that, and am embarrassed. These guys got my tires mounted and balanced within a day. Couldn't find anywhere else that could get me in that quickly.

Was in today to look at atv's. Was treated with a positive attitude and showed many different…read moreoptions. Was in the decision making process between Can Am and Polaris. I must say after my experience today, I will be choosing a Polaris. Will upgrade my rating to 5 stars once I finish the transaction. The only bad thing is that they are closed on Wednesday. If they were open I would be buying it then. See you guys on Thursday.

Went there to buy Polaris Quad. The salesman Nate was ok, the sales manager was a piece of work…read more His arrogant, smug attitude cost Salesman the sale. Will never go back there again or tell anybody I know to go there!

I bought a bad boy zero turn mower from BSY. My experience with them was a very good one. From…read morethe sale price to delivery I was complete satisfied. I will give them the highest marks.

From the owner: We are here to support all your Bobcat sales, service, parts and attachment needs. Our experienced…read moreteam offers knowledge and experience to help you with your purchase.

Because they create more work than what's needed. I bought my motorcycle there in 2021 and the day…read moreI bought it wasn't inspected so had to wait another 3 hrs to be done. The day it was inspected my brake light a flashing light in it and they passed it. Now they passed ever since, now this year they did pass it because they said my turn signals wouldn't pass and charged me for the inspection. Now today I took it back for the turn signals after putting new ones on now the say the brake light is illegal and that my front brake lever isn't working the brake light which was ok two weeks ago and charged me for another inspection and said it wouldn't pass again because of the front brake lever. I'm guessing the only way to be treated correctly is if you buy a 40,000 solar Harley instead of a used bike. DONT PURCHASE A BIKE IF YOU DONT WANT RIPPED OFF EVERY YEAR .

I see all these bad reviews and I cant understand why. Excellent service, great pricing and…read morefriendly staff. If any problem ever comes up Management steps and handles it immediately. I would recommend Gattos to anybody looking for a great dealership. Leaps and bounds above Mosities!!!

Great people to work with. I've bought two bikes off of them and have zero complaints.read more

As a local company, the owners of the dealer have gone out of their way to alienate potential…read morecustomers for years. I attempted to purchase a Kawasaki Nomad (leftover), the financing took over night for approval. During that evening at home I found an identical bike within 100 miles. They were asking $2,500 less, than the A&A deal, I reached out to the alternate dealer the next morning & placed a deposit. Once returned to A&A later that next day I shared the other dealers pricing with A&A. The owner at A&A said "You would drive 100 miles to save $2500". I responded Yes and purchased the other bike for $2500 less!! This is the first of three times A&A failed purely due to greed.. The next the missed opportunity was the purchase of a side by side ATV & finally a trailer. So historically $9500+18500+1800= $29,300 of lost sales to a single client in three years. WTG A&A..