Come with an open mind and lots of patience. This is an awesome learning experience for you and…read moreyour dog. Took my dog here half a dozen times this past year for different classes. Dogsmart was recommended by a friend who raved about their instructors. Tracey, Masumi & Alice all were calm, patient and helpful as we did Beginner Life Skills, Tricks & Games, Shy or Fearful Dog, Dog Out & About and Dog Care Basics. Annette - the friendly lady at the front desk also kept on top of providing multiple notifications for upcoming classes and was always there to help. Training isn't easy and the style might not be for everyone. You will be grilled about how you are working with your dog in all aspects. Words you say, actions you take, actions you didn't take. You will learn a different order of doing things, be asked about what you're doing at that moment but have to listen and visually focus on your dog all at the same time..! My advice: Be patient and practice the activities to the best of your ability! Ask follow-up questions in-class or privately via email and come prepared to talk about what your dog is doing week to week. Retail therapy: there's a shop with a selection of training toys, treats and supplies. It's an awesome spot for anyone looking for new treats to engage your dog at reasonable prices. My shy uncertain dog has grown to like this place and open his little heart. Thank you to the wonderful staff at Dogsmart for focusing on progress and for providing affordable & interesting classes to help Vancouver-area dogs grow.

Terrible training experience. Terrible advice. Condescending, judgemental trainer who constantly…read moretalked down to us. The advice made a slightly anxious puppy extremely reactive. Now spending a small fortune on a behaviourist to undo the damage. Basically. I've found out that everything the trainer told me was absolutely wrong.

I had TWO disastrous experiences with Darma Dog. The first time they groomed my dog, he had FIVE…read morenicks in his skin FIVE!!! He was extremely upset when I picked him up. Due to serious illness, I was slow to reach out and complain. They offered me a second grooming at 50% off. It was a TERRIBLE DISASTER!! They shaved my dog completely including his tail ( a POODLE!) He looked like a rat with all his hair shaved off his body and especially his entire tail!! That was brutal! His face was very carelessly trimmed. My niece, who is a nurse, used her scissors to clean up his very messy face. Both times I had him groomed there, he came out upset and traumatized. Far more serious was the fact that he could NOT walk properly for nearly a week and he absolutely could not run. ( he is a two year old poodle who runs like the wind every day) . Had I not been so ill myself, I would have dealt with this at the time. My poor dog could not WALK!! He'd take a could of steps then sit. He kept turning his head towards his bum. Goodness knows WHAT they did to him! He was clearly in some pain and it was awful to see him trying to walk. So, the other two places I had him groomed were fine. Darma Dog is a place I would NEVER set foot in again. Recently, I talked with a woman at Trout Lake. Her dog had been groomed at Darma Dog. He also could hardly walk afterwards but she determined that his nails had been cut way too short causing pain when he walked. I loved the name Darma Dog. They were warm and friendly but my dog got really HARMED TWICE!

I visited Dharma for the first time this past weekend. The shop is clean and well organized. My…read morefirst impression was on how zen the place looked and felt. My anxious pup was nervous when we first walked in but by the time I went to pick him up after his groom, he was looking relaxed and smelling so good. I've never seen him that relaxed before. Stephanie must've given him the royal treatment because he looked like a little prince coming out of the shop. Thank you! We will be back.

We use DogPlay for for boarding when we go away for a weekend. Our King Charles Cavalier loves to…read morevisit and the staff are warm and welcoming. Bamboo always comes home well taken care of and exhausted from playing all day!

I have had good grooms here. The groomer is great. The booking system/organization is my issue. I…read morebooked a groom like a month ago for today. Really needed to get our dog groomed before we go away so he doesn't get too hot. I get my sister to bring him in as I had to work. Apparently they cancelled my groom and sent me an email to let me know- never received, not even in my junk. Now I'm struggling to find a last minute groom. Waste of time and I'm frustrated.

The staff here are really friendly and helpful. Big variety…read moreof pet food, toys and beds. Unfortunately the selection of cat scratching posts was very sad. There was only a few to choose from and they all looked really low quality. You could get a better one at Walmart, now that's pathetic. On the plus side, they had 3 adorable kitties up for adoption. Hopefully they all get good homes soon.

Did notice a betta floating upside down. I have bred them in the past myself and know he is dying…read more I asked the manager if I could take him home to help before he was beyond help. He said no, I have to pay full price. He said they have facilities back in the back to care for the sick ones. Is this true?? I was very upset.

Very expensive $1K and advertised as life long support but I didn't feel the trainer was interested…read morein any follow up sessions.

Terrible experience with Bark Busters. They tell you what you want to hear to sell you their…read more"one-time up-front fee". Their approach is one sized fits all, except it doesn't. Our trainer did not know how to deal with our dog, nor did any of her colleagues. Would not recommen.

We have three rescued cats--one boy and two girls--and they are extremely shy, especially the…read moregirls. Their instinct is to run and hide whenever they hear someone at the door. We always worried about leaving them, not knowing if they would come out to eat. It made traveling very stressful. This was our second time with Selma (the first was a 5-day trial), and we left for 18 days. Honestly, we never imagined this would happen--our cats gradually came out to see her and even finished their food before she left. Our boy, Wally, even welcomed her at the door. Selma made the impossible possible. Thanks to her patience and deep understanding of cats, we now feel free to travel with peace of mind. We highly recommend Selma as a cat nanny. Your pets will be safe, happy, and well cared for. Jessie and Kevin

I've been dealing with Cat Nanny for several years. Marta and Anke always respond quickly to…read morerequests, and we can go away knowing our kitty is being cared for properly and lovingly, including meds and nail clipping when necessary. We trust them 100%. Anke always emails photos of our cat from each visit, which is really nice - my husband refers to these as "proof of life" photos :-) . If there is one thing I will miss when we move away, it's Cat Nanny.