Always a good experience. We have been using this vet for years. Caring, knowledgeable and kind…read more New owners, Dr Kris and Dr Eric are great!

My animals have been patients of this veterinary clinic since the mid 1980s. The vets are very good…read moreespecially Doctor Eric like other vets their prices are very expensive unfortunately. The front desk staff tend to be rude, uncaring, and unsympathetic. Last year my cat needed to be euthanized so I called in the morning asking that she be euthanized that day. The staff rudely said that they couldn't fit me in and to call an emergency hospital. They were rude and short with me. I had to insist to talk to one of the vets explaining that they always accommodated us with this terrible sad and emotional decision. Finally I was allowed to bring my cat in at the end of the day. My poor cat suffered all day waiting for the procedure. In the past they sympathetically fit me in immediately. I will never forgive the front desk people on how rudely they treated me and made my cat suffer After my current cat dies and if I should get another pet I will find a more caring veterinary clinic

Just brought my kitten Linus in for his first visit. Staff was wonderful and Dr. Donnelly was very…read morekind.

Absolutely great service by doctor and staff. Doctor was easy to discuss issues and performed a…read moregreat examination. Very friendly and listened to all our questions. Definitely one of the best in my experience.

I have been coming to this vet for almost 8 months, and everything was going good up until these…read morepast few weeks My cat was diagnosed with hyperthyroidism and needed to be on medication. Long story short. I have called this vet multiple times. And every time I call the doctor is NEVER IN. I am always told to leave a message or to call back the day after. Why is this when this is a veterinary hospital? My questions are never answered on the day of. And it is a runaround to try and get any information from any of the medical providers in this office. This is the third veterinary practice I've been to in the past year. The first was a clinic took part in killing my first cat, the second clinic put my cat down because of the diabetic shock from the first vet and the medical malpractice/ information I was given. This third vet seems to be promising. However, I can never get a hold of anybody except the receptionist who tells me they're leaving messages all the time for the doctors

My new veterinarian for my cat and dog. Establishment is clean and staff is friendly. Every time I…read morecall the receptionist is pleasant and helpful.

Great transition support. Moving yo new vet and i moved from wallingford 30 minutes away.read more

Dr. O'Neill is amazing and a godsend for my fur baby!! I wish I found this place sooner!…read more I recently switched vets due to personal reasons and to wanting an another opinion about my prediabetic 13-year-old cat. Dr. O'Neill was very thorough and went above and beyond to explain everything that was going on with attentive care compassion. I've had my sweet boots since she was six months old and want the best for her and Dr. O'Neill assured me how to handle this situation. We are currently working on treatment that was otherwise overlooked and taking precaution to mitigate any future issues! Not only is the lobby very spacious, but there is a smaller separate waiting room with plenty of seating for a littler more privacy. The building was very calm upon walking in, which allowed me and my sweet boots to be at ease. The staff are very friendly and happy to help! There was no loud barking and it didn't give off any anxious vibes. There are various brochures and reading material as well as a coffee and water station while waiting.

We've been bringing our pets to Powder Ridge Veterinary Hospital for years and have been extremely…read morehappy with the care from Dr. Blaire Michael and her staff. They are compassionate, knowledgeable, efficient, and very reasonably priced. One of our rescue dogs, Fiona, was extremely fearful when we first brought her in and needed to be muzzled for visits. Thanks to the patience and kindness of Dr. Michael and the staff, she now happily walks into the office and no longer needs a muzzle. That alone says so much about how they treat animals. Dr. Michael has helped Fiona through both a rare autoimmune condition and aggressive oral cancer with incredible skill and compassion. We ultimately chose her for Fiona's revision surgery because of the trust we have in her, how comfortable Fiona is with the office and staff, and the much more reasonable pricing compared to the specialty hospital. The surgical results were amazing -- you can barely tell anything was ever done. We trust Powder Ridge completely with our dogs and cat and highly recommend them.

Hello all, just following up on Freckles, who unfortunately had the owner of Powder Ridge Vet…read morehandling my dog in the worst way possible. Basically brought Freckles an 8 year old 2 month rescue dog from Oklahoma. By far, over 55 years, best dog I have ever had. Freckles even had a minor surgery with Dr Albin a few year back. He was great. Had to drug my dog up with 3 meds, upon arrival Freckles was laying on floor of large room placed into. Corrine new of my dog, she was awesome as always, showed compassion. The tech and Dr Micheals, owner and vet came in a disaster took place. Tried placing a muzzle on Freckles, a no no, dog has never been in muzzle for anything. Then tried to surgical collars, one the size for a horse. With Freckles under sedatives, Freckles had nothing to do with all there methods to get 4 shots. I waved the blood test for heartguard. My dog was so stressed, never seen him act this way, and still did not growl or snap, which they lied and said he did. I was there 100 percent of the visit. Well next morning, 330 am, Freckles was paralyzed not only from the medicine directed on the bottle , but could not walk 100%, had no idea what was going on, was having a mental and orthopedic event. Bottom line, rushed him to Pieper Olson, Dr Roy in ER room got Freckles to walk and took blood to check for anything including tick born issues. Said Freckles was one of the easiest dogs ever to secure blood from right rear leg. My cost was $600, absolutely well spent money. Powder Ridge Vet has completely changed for the absolute worst. Even the folks working the front desk seem so stressed, no one smiles. There was a paper jam in the printer, two people kept going back and forth about this, too much paper, not enough paper, one had to win the conversation. Kudos to a young doctor at Pieper DR ROY. Terrific ER doctor and did not prescribe any drugs for Freckles. I never experienced such brutal handling of my dog. I have read many reviews now and have noticed many are going one star. Just wanted folks to understand. Feel free to call me at 860 227 7425 if you would like to discuss true facts, nothing more what took place.

I am always pleased with the care our cat Amelia is given at MLAH. It was our first meeting with…read moreDr. Hazel and she was wonderful as was the vet tech (I didn't catch her name) who held her during the exam and bonus nail trim! Thank you for always taking such good care of us! Having a vet tech willing (confident and truly able) to assist with holding my spicy girl for her exam, vaccine, nail trim... A+++++

I brought my 14 year old, indoor Russian Blue cat to this place because he hadn't eaten anything…read moresubstantial in two weeks. The vet was more concerned about giving him a rabies shot than talking to me. I didn't want the shot and she turned to me and said, "Mandatory ma'am." The way the handled my cat to get blood was appalling and I said, "Enough!" Grabbed my cat and left. Never again would I bring a pet to them. If I could give them less than 1 star I would.

The office staff is so kind and helpful, even just over the phone. Francine took the time to listen…read moreto our unique situation with our cat and offered suggestions. Then the doctor was willing to go above and beyond to help us out. We really appreciate such great care!! Thank you!

I've been a regular at this vet since 2007, over the lives of two pets. The staff and doctors are…read morekind, caring, patient and professional in every way. Fees are reasonable, and the office is very clean and well-kept. I would recommend this office to any family member or friend.

If I am willing to drive 40 miles to visit a pet shop, then it rather be good. And Yes good it is…read moreas this place is huge and offers everything a Pet lover would ask for. From fish to dogs to reptiles and birds along with all kinds of accessories you can think of. Even though it is huge, it is fairly crowded and I have found the staff to be extremely knowledgeable. I usually come here for Fish as that is all I can safely take care of. They have a great variety of fish and plants so I am always looking forward to the visit. While there do walk over to the puppy area and you will feel way younger and happier.

I went to find a puppy that is hypoallergenic and in order to see the puppy you have to pay. Sorry…read morebut that is crazy to charge customers to see a dog they will potentially buy. Ask for ID and put a limit on the time and amount of dogs to see. I will not be back here to purchase any products for my animals or buy anything from here as they are profiting from people for no reason.

I took my chihuahua in for an ear infection the doctor and staff were fantastic with her!…read moreI would recommend this vet to everyone!

The vet Mark John Focacci is the worst vet to encounter. First off, the vet office is dirty and all…read morethe staff are unprofessional and rude. Took my dog to get euthanized and Mark John Focacci was rude and cruel. He told me that my dog was not being taken care of and had already made this upsetting and sad day even worse. Our dog was rescued and taken care of for 9 years. He's lived such a long and full life and now at the age of 15 his life has finally caught up to him. His life with us has been so amazing and he's been taken care of with so much love and compassion. He loves pupaccinos, long walks, baths, and sleeping on anything warm and soft. He has the bestest friends within our cats. We have been dreading this day for so long and the time finally came and this vet had the audacity to place blame on us and make us feel unsafe. It was so nerving to the point that we walked away from his office. We can find somewhere else with nicer and more understanding staff. I advise everyone who plans on going here to consider going somewhere else. It might be cheap but you will walk in and feel uncomfortable and less than yourself. It is not worth it. Maybe he'd be a good vet to go to if you hate your animal and have no respect for yourself.