My husband pays but only he can access the paper. No help from TCJ that works to make it possible for me, the wife, in the same house, to access it on my own device. read more

Online subscription scam. Cannot cancel online.

They signed me up for a monthly subscription after my account was expired and when I explained the problem, they refused a refund. They have at least two places you can request to cancel your subscription online and neither work. By the time you call them it's too late. if they offer you a free trial subscription, run, run far away as fast as you can. Once they have your credit card you are at their mercy. read more

This is one of the worst local newspapers I have ever had a subscription to. It is very minimal in nature and covers only a small amount of what takes place in the community and in the world. The news is one to three days old when you receive it and not current which makes it even more frustrating. Delivery service is terrible. It is frequently late and often not delivered at all. You can call and complain, but it does no good as most of the time you cannot get through to a live person to speak with. Since they are the ONLY local paper in town you either deal with it or don't take a home delivery, yet this is a STATE CAPITAL AND THEY CANNOT ADEQUATELY GET A NEWSPAPER OUT!! They also don't deliver on Saturday or major holidays. They will constantly tell you to go online and read the paper there. I made the mistake of paying 6 months in advance because they messed up my monthly payments so badly. That was my mistake. Save yourself a lot of frustration and don't bother with them. They are the WORST!!! read more

We have been receiving the CJ for 60 years without many problems. We moved three months ago and did a forwarding address. In three months we have received the CJ (paper copy that we pay for) four (4) times. Today our credit card bill arrived and our subscription renewed. This means two things; we have been paying for a daily paper newspaper and have not received it and TCJ is charging us for another year of papers that will never be delivered to our home. We have called the number numerous times and cannot get a live person (even after 30 minutes of waiting). We even tried to find their office in person. We have emailed three times and no replies in the past 15 days. read more

We were a decades long home delivery subscriber. Due to persistent and horrible service we cancelled last fall. Against my better judgment we renewed a yearly delivery subscription last week. In that time we've only had one paper delivered. You can't get through to anyone on the phone. You can bet we're cancelling and staying cancelled for good this time. read more

From what I have read this newspaper prints articles that are one sided and unsubstantiated. There are 2 sides to every story. Do your research CJ, and stop with the sensationalizing. Peoples lives and families are being affected. read more

our family has been a subscriber to this paper for greater than 25 years but in the last, say, six years we've gone fully digital so we can actually get a current paper, as we live outside of Topeka. For the last 3 years, receiving a digital paper has been very vague and sporadic, and lately, we just don't receive it so we stopped our subscription. when we were trying to sort things out we tried everything. We called their number but get a clearinghouse answering service in India that really has no idea what's going on. we emailed just about everyone that had an address on the website. my husband actually stopped at their physical location which seemed like it was abandoned. He couldn't rouse anyone's attention. I really think this company has dissolved and someone is just sitting there collecting on subscriptions from dummies like us. There is no response in the app for any requests for assistance. It's a dead company. read more