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    Topside Roofing & Exteriors

    5.0 (1 review)
    Open Open 24 hours

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    WCC Roofing Co - Northgate Driftwood

    WCC Roofing Co

    (34 reviews)

    I called them since my gutter was wildly overflowing in one section…read more I actually called a few different places before calling WCC, but they were the only ones to actually answer the phone and offer to come out that week. The receptionist was a good first impression of the company. The guy who came out was amazing. I was so impressed by him. He called 2 days in advance and said that he might be able to come out even earlier than the appointment. Score! The day I was scheduled for was rainy. I almost thought they might cancel due to the weather conditions, but nope! My guy called and came out earlier than scheduled (which worked well for me). It was rainy, but without any doubt he pulled out his ladder and got to work. He diagnosed, corrected and filled me in on the problem in less than 10 minutes. He was also just so up-right and friendly!! It was like he were a worker from an idealized 1950s. And even though it was raining and he had other appointments to get to, he offered to give me an estimate on installing gutter guards. He measured every gutter around my house and garage and then got my email so he could send me the formal estimate. It came later that day. Such impressive service! I will definitely be using WCC for all my roofing and gutter needs. Fantastic company and employees!

    WCC Roofing is amazing! We needed a rush roof put on for closing and they made it happen! The owner…read morewent above and beyond to make sure everything was perfect. Our real estate agent was so impressed by the speed, quality and the cleanup, and he has seen a lot of roofing jobs. I highly recommend for any home owner in IL or MO!

    Cox Roofing & Restoration

    Cox Roofing & Restoration

    (5 reviews)

    They were amazing and timely. The crew got straight to work and finished my roof within the day. No…read moreleaks since and I get compliments all the time.

    One of the worst customer service experiences I have ever had…read more Had a roof inspection done with the intent to get a detailed report of my roof, with photos and descriptions of the current status. Probably the most basic service a roofing company can offer. They failed to deliver at almost every step of the way. Took me 2 months to be able to get the report. But the stress along the way in having to deal with the company was unbelievable. I have had to follow up with over 15 emails, 20 phone calls, and countless texts asking for the report. Every time a new version was issued, it was incomplete, and the customer service got worse. First, the report was a poorly handwritten note by the inspector. Then, when I mentioned again the need for a report that included all the photos taken, with descriptions, in the company's official letterhead, the new versions came with only a handful of photos and no descriptions. My requests were passed around countless times, and every time the new assignee did a worse job. As my follow ups started to tally up, the reports missed photos, missed descriptions, time and time again. My requests were never escalated to management, and when I asked for a call back or status update, they never got back to me. Their admin - the person I was interacting with directly and for most of all of these requests - is an absolute incompetent at her job. I cannot reiterate enough. When I got fed up with it all, after two months of trying, I asked for a refund. When I picked up the check, their admin didn't even look me in the eye, didn't say a single 'sorry' - she just handed me the check with an entitled face as if I'm giving her more work. I was speechless with the interaction and simply walked out of their office. But it gets worse. The second that I cashed the check, the inspector called me and yelled at me for requesting a refund for a service that he had done, but his team never delivered or completed based on my needs and countless asks. Only then did the owner of the company called me, trying to fix things, and to get the job that his team was unable to do, done properly. Although he apologized for his team's incompetence and ability to deal with a basic service and to deliver on my clear and repeated requests, he still had the courage to ask me to remake the payment for the terrible service. I laughed in total disbelief. After two months, dozens of calls, texts, and emails, I finally got the report. Their team didn't know how to work correctly the system to be able to issue it correctly. Will never rehire this company or recommend to anyone that I know. If they can't deliver on an inspection report, I can't imagine the other services.

    Topside Roofing & Exteriors - roofing - Updated July 2026

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