Joined four months ago specifically for the heated hydrotherapy pool and spa/sauna facilities. In a nutshell, they simply do not work correctly most of the time (around 60% in my experience). The problems are a result of a faulty boiler, which is not being addressed. The management originally cited "a run of bad luck" in relation to the boiler, but it appears to be a run of continuing bad luck. The real reason is a poor on non existent maintenance program.
What is worse is the lack of communication from the gym when the boiler is down. Rather than text everyone, they let you get in your car, travel to the gym, get changed and get in a cold hydrotherapy pool. read more