Eh. I prob won't go back. I like that u can save a spot here. You have to fill out all your info…read moreahead of time and upload photos of insurance card and photo I.d. I went there and waited.. only to find out they don't accept my insurance. They would have bee helpful to know right away, not after filling everything out, uploading all docs & waiting. I looked up that Henry Ford was in network & it was, but apparently "Go Health" Is not. I was very sick and it was Sunday, and not a lot of urgent cares are open near me. So I paid cash $155. They took me back and I waited another 45+ min and it went busy at all. I had to open the door, ask if they forgot me and the same Dr that was sitting there when I was taken in, was still sitting there. He then jumped up and came in. The girl had previously taken my vitals and throat swab. He said it was negative but clearly I was very ill. He said it was VERY expensive.. over $350 for them to test for Covid and Influenza so I went home and did my own. I called with results by 5:00p like instructed. They never called back until after my pharmacy was closed so I never got scripts til following day. The script was not believed to help, but said it was viral and nothing would work besides try steroid. Call back after 10 days if I'm worse. The place is not very clean.. and they seem ok, but not willing to do more than necessary. It was a long process for practically nothing.

From the owner: Experience exceptional care and convenience at Henry Ford-GoHealth Urgent Care located at 80650 Van…read moreDyke Rd. We offer personalized treatment, transparent costs and a dedicated team of providers equipped with advanced technology. From common illnesses to minor injuries and pediatric needs, we provide care for the whole family. This Bruce Township urgent care in Michigan has evening, weekend and holiday hours, and access to the Henry Ford Health network. We're here for you when you need us. Save your spot online or simply walk in for prompt attention.

just now Great…read morecustomer service. Went here on a Thursday afternoon. I arrived at 2:26, and was at Walgreen's for my scripts by 3:28. I had hip pain. The P.A. (Hosler) was very thorough, using multiple bends and stretches to be sure it wasn't a problem with my spine or disks. The nurse gave me a shot in my right hip, and I DID NOT feel it. The ONLY reason I didn't give a five star rating, is because I didn't get any type of summary when I left. I can't remember what the shot was, and no written instructions for home ( heat, ice, pain management, follow up, etc). I got the P.A.'s name off my script bottle. I will definitely return in the future, and I highly recommend this facility.

Office experience. I went in at 12:03 PM signed in about 10 minutes later. A gentleman came in and…read moresigned in said that he wanted to wait outside because he didn't want to be in a "place like this" admittedly he was a handsome man and the girl was obviously goo goo gaga over him immediately. While I was still waiting for them to even take my insurance card the gentlemen came back in. And the office girl told him perfect timing, you are next! That's when I said excuse me? I should be next before him and she said he was here before you. I told her that he was not and I was sitting there when he came in and when he asked to wait outside. I said I got here at 12:03 and she said he wrote 12:00. She just shrugged. I had waited for half an hour and he was going back before me. My ailment was quite serious but if his was worse and that was what she had told me, I would have understood and I would not have left but I was so irritated. Convenient Urgent Care next-door to Buffalo Wild Wings took me in within 10 minutes and had me out within 45. I'll always go to Convenient urgent care instead.

I have been here before. And I must say they are excellent at making sure you are well taking care…read moreof. No waiting . I was a walk in. And I still got back in a room fast. They are very kind and caring.

Such a great fast and friendly urgent care! I was showing signs and symptoms of Covid so I was told…read morein order to return to work I had to get tested at an urgent care. From the first step in the front door, I felt well taken care of. Service was fast and efficient. I was in and out in under and hour, which I think is exceptional especially on the weekend around a holiday. Everything was well cleaned and sanitized. While I hope I don't have to return soon, I will definitely keep this urgent care in mind

After a terrible experience at community urgent care in Lapeer. I headed over to convenient urgent…read morecare. I was greeted immediately signed in and then text the paperwork to complete.. I was in the back with the nurse within 20 minutes and out of there within 45 minutes total.. I was very happy with Rachel and Alexia, who both showed compassion and empathy with a little humor added.

The office was full and the clerk told me it was going to be a two hour wait to which I filled out…read moremy name, date of birth and phone number, and she told me she would send me a link with all of the paperwork that I would need to fill out And it would let me know when my appointment was it never let me know when my appointment was and when I arrived there before the two hour mark I was told we canceled your appointment because you weren't here and then she said you can wait another two hours if you want And the lobby was still packed Talk about terrible service

I go into this urgent care and go up to the front desk where they tell me, "we don't have a…read moreprovider for the next hour *probably*." Are you kidding me? Why even have your doors open if you don't have a doctor to see patients? I would not recommend this place to my worst enemy. So incompetent, just close for the day if you're not willing to have a doctor in the building. I wasted my time so you don't have to. Don't go here.

I had a sinus infection and decided to stop here. I first tried Caro, Mi and found out they only…read moreallow walk-ins on Saturday. So it's a bonus that this place allows walk-ins on a weekday. Sometimes my body decides to get sick on days other than Saturday. If you are a walk-in, be prepared to wait a while. We had to wait for almost an hour and half. They did have free wifi for those in the waiting room. This made the time go by much faster. I've read some other reviews on this place from some other sites and I don't agree with them. Other than the wait, I believe this is a great place to walk in. They are friendly and I like Dr. Z. He actually listens to you when you describe your symptoms.

Despite being sick, this was overall a great visit. This was the first time that I had been to…read morePrimeCare. When I arrived at the parking lot, I checked-in via a QR code that was on a window sign. It took me to a portal to complete paperwork and that took only a minute or two since I had not been there before. After I submitted the paperwork, I got a text message indicating that it was received and then another text a minute later indicating that everything good with the paperwork. I settled in by turning on a podcast in my car and dug into a magazine. About 5 minutes later, somebody came outside and called a name. My window was up and I assumed it was somebody who arrived before me. But when she called out the name again, I rolled down the window and to my suprise, it was my turn to go in. I was taken to a room where somebody immediately took vitals and a history of my illness. She did a quick covid and flu test. It took about 10 minutes to get the results back and a doctor (RN?) came in to give me the good news - no covid, no influenza but she asked more questions as to my symptoms and wound up writing my an Rx for cough drops and inhaler. Overall, a quick experience, especially in this time of covid and various protocols implemented. I would definitely come here again.

Came here for the first time and had a superb experience due to the excellent staff. I,…read morefortunately, came on a day where it wasn't busy. So it was an easy in and easy out. Brandi Jones FNP was very helpful and caring. A thorough diagnosis and made the experience pleasant- which I very much appreciated.

I am able to pre check in online and I'm always seen very quickly. If it's something I can't wait…read moreto go to my primary for, I always come here

This was our first experience with a Henry Ford Urgent Care center. The staff was friendly,…read moreprofessional and caring. I was particularly impressed with my doctor, Dr Bajpai, who was very thorough and really listened to what I had to say about my cold/flu. Thank you to everyone at the center!!!

Took my mom in on a Sunday for a jones fracture. The staff at the front , MA and the doctor were so…read morefriendly and informative. They helped with insurance questions and did their best to schedule an appointment with a specialist. Highly recommended .

This is a new facility located in a strip center. It offers an open and clean floor plan with a…read morehot/cold water dispenser in the waiting area. Waiting area is small with seating for about 10 people. (People were coughing but not wearing masks. Face masks were provided at front desk.) Only one advanced care provider this weekend day, no business cards were available for her. We were disappointed we were not greeted at arrival. (Maybe because it was between holidays and a weekend that the medical assistants were having to register patients and provide medical assistance.) We were immediately told to check in at the entryway kiosk stand. After waiting a while, we were told to approach the front desk to complete registration. We had "saved a place" online, and waited more than 1.5 hrs. A waiting period was expected because it is a walk in urgent care. The provider was a professional, courteous, and thorough nurse practitioner. It was a quick visit and she addressed any questions. We were thankful this urgent care was open this holiday weekend. There is a CVS, Walgreens, and Costco pharmacy conveniently nearby.

This urgent care is open earlier than most in the area on a Saturday. We arrived right at opening…read moreand the staff was very friendly. The lobby was clean and inviting and the paperwork was pretty straight-forward. We waited in the lobby for about 10 minutes and then in the room for even less. The testing they administered was appropriate for the symptoms and the provider was kind and professional. She said she was going to order 3 prescriptions and only 2 were sent to the pharmacy (hence, 4 instead of 5 stars). The staff was kind and helpful when I called to correct the mistake. I would suggest this urgent care center and return if needed.

Came here for stabbing abdominal pain, paid $100 for them to tell me they couldn't help me…read more Everyone was nice besides the receptionist. Everyone i know says this urgent care is the worst in the area