We live about a mile from this location and have been going here for years. It took a little while for me to learn the layout of the store. That doesn't mean I know where everything is, just that I have a basic idea of what area to head toward! I have never had to go roaming around to find an item or to find someone to assist me. I would say I'm usually approached in under a minute if I'm standing there looking a bit confused. They always seem to be well staffed and the staff is knowledgeable about various wines, liquors, etc. If the person helping you doesn't know something, they find someone who does. The store is always clean. The staff is friendly and knowledgeable. They're usually well stocked (at least for items we're looking for). I don't love roaming around a big store and shopping, but they make it easy! Of course I'll be back! read more

One of the better locations. This place is always fully stocked on local STL beers, wines, and spirits. I know its a chain but I appreciate them working with the local vendors to have items in stock in case I cannot make it to the brick mortar shop. I am in love with Brick River Cider and Ace Cider and I can count on this location to have what I need. Their NA section of beer, wine, and spirits is top notch too. A bartender friend of mine picks up these items to when hosting sober nights. A fun thing about this place is that they card everyone in their 30s and below! It's always a nice compliment to feel young again. This place is very accessible and if not too busy you can ask for a customer service representative to help be your personal shopper. And if you have small children you must keep them with you at all times but it is often best not to bring them on this shopping run if not 100% necessary. read more

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Wide variety of wine, liquor and spirits. Prices are reasonable and vary depending on what you're wanting to purchase. They offer tastings of different products. The man that assisted with a tasting was rude. He was snarky and made remarks towards my husband and I that were uncalled for and malicious. I gave my husband the portion that had significantly more in the cup, as I didn't want to consume a lot of Whiskey. He proceeded to tell us, it's a tasting not a shot, and it's not intended for you to get drunk off of. Clearly we know that it's a tasting and not meant to get drunk. You offered us the whiskey, we didn't ask to taste it. It's literally a cup about the size of a bottle cap. Train your workers to not be rude!!! read more

Total Wine & More - Beer, Wine & Spirits Near Me - Chesterfield, Missouri

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I was in the same shopping center for an errand and thought I'd pop in to use a coupon. Not my favorite Total Wine in STL - usually the cashiers are so friendly at other locations! One of my items had a sale tag on it, but it didn't ring up the right price. When I mentioned it to the cashier he said, in a defensive tone, "I don't know what you want me to do"....perhaps call a manager? He was super friendly with the couple in front of me, so I was very taken aback. Nonetheless, still love Total Wine & More for the variety and mostly chill staff! The manager on duty was super duper nice and fixed the price easy peasy. read more

I am writing to share feedback regarding an unsettling and unprofessional experience I had at your Chesterfield, MO location (1781 Clarkson Road) while shopping for Mezcal.I entered the store looking for a specific bottle. Because I could not find it, I approached the tasting station and asked the associate if I could try one of the open samples. I selected a premium bottle. Instead of pouring it, the associate looked at me and asked, "Are you actually going to buy it?" He then proceeded to pour me a sample of a cheaper Mezcal instead of the one I had requested.This interaction felt highly exclusionary. The clear implication that I could not afford the product or did not belong in that section was hurtful and felt like profiling. No customer should be questioned about their financial intent before receiving a standard sample.I invite management to review my customer account history to see my consistent monthly spend with Total Wine & More across your stores. I am a loyal customer who appreciates your selection, but this specific encounter left me feeling incredibly disrespected.I hope you will look into this matter to ensure that all customers are treated with equal respect and courtesy by your floor staff. read more

Came in on a Saturday and it was busy. Between the various samplers and even the stores doing samplings The staff was very pleasant. The store was very clean Highly recommend this location read more

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I was very impressed with the selection of beers, and wine here. This place is huge. Tons of imports from Italy. I was amazed by their selection of non alcoholic beers, whiskey, tequila, etc. who would have known they had hard liquor in non alcoholic alternatives. I picked up some of my favorite NA beers, but I'll definitely be back read more

Total Wine & More - NA whiskey - Beer, Wine & Spirits Near Me - Chesterfield, Missouri

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The vibe is where its at here. I usually find everything I need and more. The staff are always friendly and willing to help. And a little known fact is of a special birthday gift they offer for those signed up in their app and I am not gonna spoil what it is! read more

Did you know all Total Wines have a class space? Have you ever taken a wine class? I highly recommend! My partner and I have actually done 3 wine classes here, the last one, the Argentine Society reserved the space and our same teacher (Tom) taught us about Argentine wines. It was a very fun evening. The space is free to reserve, but if you want to host a specific class, there is a fee associated with that. They even ordered some wines for us, for the class, it was pretty cool. The selection here seems to be great, Total Wine always has what I need when I head this way! read more

Top notch business with a great staff (both Manchester branch and the Chesterfield branch). They go above and beyond to help you. One time we ordered delivery (they use Door Dash for 3rd party deliveries). I waited over an hour after it was processed. The DDer contacted me and said they told him that someone else had already picked up my order. He suggested I contact the store, which I did. Right away the manager called me back and said that another dasher had "stolen" my order and I would probably not receive it (he said that's happened before). He not only replaced it and had it resent, but gave me a credit for my trouble and inconvenience. That was OUTSTANDING cust service! Also, if you are looking for a special wine and they do not have it, they will call their distributor and order it for you. Kudos to them! read more

I came to grab some things to make a margarita fire a party. I just planned on running in, grabbing whatever, then leaving. As soon as I walked in, there was a very nice lady offering tastings. We'll, why not?! She was so knowledgeable about the tequila then after I told her that wasn't for me she asked about margaritas. That's exactly what I came in for. I was able to taste something else she had available. Found out it was on sale, and next thing you know, I was adding Har suggestions to my cart. Saved me time trying to guess what to get. As I walked through the store, they had other tastings available we well. Whisky, vodka, tequila. Very cool. read more

Total Wine & More - Tequila cream - Beer, Wine & Spirits Near Me - Chesterfield, Missouri

This Total Wine and More is outrageous. This store is humongous!!! You could literally spend hours in here shopping. I was on a time crunch and couldn't stay as long as I would have liked but this is definitely one of the best locations. The selection is AMAZING! And of course the prices are reasonable. The shelfs were nicely stocked and their aisles were precisely labeled, even with that being said I still had to ask for assistance with finding my item of choice. There are aisles, upon aisles, upon aisles of options. They even offer a nice selection of gift baskets. There is plenty of parking. The employees are helpful. Yes, I highly recommend. read more

Total Wine & More - Beer, Wine & Spirits Near Me - Chesterfield, Missouri

Me and a few friends did a tequila tasting and it was amazing. We learned a lot and sampled a variety of different tequilas. Our instructor was very knowledgeable and friendly. We are going to do the wine tasting next read more

Total Wine & More - Beer, Wine & Spirits Near Me - Chesterfield, Missouri

And here I thought Binny's had good prices, but coming to Total Wine & More proved me wrong. Great selection and competitive prices on wine and liquor. There are boxes at the front of the store by the register if you need something sturdy to carry your haul in. .|\---/| | o_o | .\_^_/..2021 read more

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Not only does this store have every possible adult beverage imaginable, they offer classes in the back room. We finally made it to a wine pairings class and it was way more entertaining than we expected. Wine pours were huge, variety was great, and we learned how to pair cheeses with each wine variety. Lots of humor in the presentation and they even fed us some pretty great BBQ from Gobble Stop which was a happy surprise! These classes are great for trying new things. That being said, the store also offers tons of free samples all the time whenever you pop in! Staff is very knowledgeable and can give great recommendations. This is the place to run if you need a last minute dinner wine or hostess gift but now the classes are also on our date night list! read more

Total Wine & More - Class area - Beer, Wine & Spirits Near Me - Chesterfield, Missouri

A nice dinner out sometime back included a tasty cocktail, the Uptown Apple from Firebirds. My family and I thought it would be fun to try to replicate the drink at home, but the special ginger liqueur is not available nearby. I decided to search online, and found it at TW&M. Great, but I didn't want to drive there just for that. Then I remembered that they also sell Not Your Father's Root Beer, a favorite of my son-in-law. I could get some of that as a nice surprise for our next family gathering. Still, not worth the drive. Then I saw that they have delivery. Could it be true? Even to St. Charles county? Yes! And the delivery fee plus a small tip was less than $10. Totally worth it. I was able to schedule a one-hour (I think I recall correctly) time slot for delivery, as I needed to be present with my ID. I got a notification when the delivery man was 20 minutes away. He arrived in pouring rain, but my order was sealed in a box, nice and dry. He took a scan of my license and was on his way. It was absolutely the easiest process ever. If I have special orders or holiday gifts, delivery is the way to go. They have an app that makes it easy. You can also get emails for discounts on wines and events. Now if you're wondering, I haven't quite figured out how to make the Uptown Apple correctly. And I'm not a big drinker, so I just can't practice getting that drink right like I could have back in college (when I had the metabolism and the time but not the money.) So if you happen to know the recipe, please send me a message! read more

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This is a huge store! It was my first time here and there are so many options and it's easy to forget why you went in there. Although that is true, they have a lot of staff there that are able to help us to navigate what we are looking for. I was able to go during a tasting and enjoy and experience all the different options that were there. Would highly recommend coming to see any of the deals, because there were a lot of Deals all around the store. read more

I've been to this location a few times. It's pretty to access the lot from the street. Once inside the store is always neat. I'm still not familiar with the set up so I have to look at the guides at the top of the shelves. They usually have what I'm looking for although once they had 11 bottles listed in their inventory but there were none on the shelf. There is always staff willing and available to help. I did not find a wine chilling machine at this location but maybe it's not conveniently located next to the register like other locations. The prices are comparable to other liquor stores so there is no complaining there. read more

This place has beat selection of liquor anywhere and it is all at state minimum pricing. The staff is also educated and helpful. Not sure what else you could really ask for in a liquor store. If I was a local mom and pop liquor store that sells over state minimum, I'd probably be looking for a new business to be in. Sometimes progress is a great thing! read more

I just love this place! All the red wine I want from whatever region I desire chilled or room temp with cheese selections, gift bags, party favors & cigars sold to compliment. Wheeew!!!! *air kick* There is a lovely space in the rear of this store for presentations, private events and tastings. Staff is readily available throughout the entire store to guide the way for customers. If for some reason you choose to take a self-guided tour instead simply look at the signage above each aisle for clear descriptions. I prefaced red wine because it's my favorite but Total Wine & More has every shade available. Also included in their ginormous stock you'll find beers and lagers from all over the world, Margarita mix, Champagne, rosés, vodka, whisky, tonic, mini bottles of liquor, shot glasses, straws, beef jerky and like the name says...& MORE! Drink responsibly, ~Christy read more

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Manager not friendly. Will not be going back. I'm 30 years old and didn't have my id when I was with my boyfriend who was buying alcohol, and the manager followed me to the door and said since I walked in with him she needed my id and she wouldn't let him check out because of it. I understand to an extent, but following someone who is 30 years old to make sure they have an id is absolute insanity. While you're at it make sure you check the kids in the stores ids too???? read more

This store is a fantastic addition for the Chesterfield area. The selection is unmatched in the categories of wine, beer or spirits and their prices are also extremely comparable. Only place that comes close to prices is Costco but the Costco selection is significantly less. The other great perk of this store is the service. All of the staff are very knowledgeable and friendly. The store also works hard to ensure the checkout lines remain short. Overall, if you are in need of a single bottle of wine or stocking up for a party it really doesn't make sense to go anywhere else. read more

Total Wine & More - the front of the store - Beer, Wine & Spirits Near Me - Chesterfield, Missouri

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I really enjoy buying my alcohol here. Everyone is friendly and helpful and they have a huge selection! Tons and tons of craft beers from local breweries and all over the world. You can mix and match or just buy a six pack. Their price tags are super helpful, lots of them have ratings and a great description. Great wine selection as well (obviously). I enjoy that they have staff favorites for wine. It helps me narrow things down. If I want a merlot, I look for one in the staff favorites and it makes it easy and less overwhelming! Before the pandemic, I was impressed by the knowledge and helpfulness of the employees. Obviously, during the pandemic they respectfully keep their distance and I respectfully don't ask for help. They also have tape lines for every six feet to help you stay far enough away from others and have shields put up at checkout to protect their employees and customers. Obviously, disclaimer, please don't stop in an unnecessary amount. I've gone twice and tried to buy more than normal because I don't think it's appropriate to make multiple trips. These employees are putting their lives on the line to work so I want to be respectful. read more

We love Total Wine, but not anymore. What rude customer service/manager! When I asked if I could ask her a question about a product if it was in stock, her response was "What about it?" The man doing the tastings was extremely polite. 2:45pm 8/15 read more

This is a HUGE new store off of Clarkson! You can enjoy free beer and wine tastings, or shop the large retail section for fun gift ideas. There is knowledgable staff walking around ready to help you find exactly what you're looking for, or to make suggestions if you are feeling a little overwhelmed. Need pretzels, cheese balls, red solo cups, bags of ice, paper plates, or napkins? They've got it! There's even a walk-in humidor with cigars by the plenty. It's like a party supply store but for adults! read more

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Let me start by saying I am not a wine guy. I was gifted a bottle of single barrel bourbon on Thanksgiving that was so good, I wanted to grab a back up. I couldn't find it at any of my local spots, so I took a ride to Total Wine. Not only did I find what I was looking for, but I filled a cart with beer that I haven't been able to find elsewhere. The liquor and beer selection here is second to none. They had local and national craft brews from many places I have been wanting to try, but wasn't able to get to directly. The spirit selection was also incredible. I picked up a couple bottles I had no idea I even needed! Oh, and the wine selection is immense. Multiple tastings happening and if you are into wine, this has to be your go to spot. read more

I went to get a hostess gift. Didn't really need any assistance, but I found what I wanted, and made the purchase. It was pretty clean and clear. I did see people getting recommendations, so I would return for some expertise. read more

I bought a four pack of the Crown Royal Whiskey Lemon-aid and when I got home, I discovered one of the cans had a leak and was only half full. I went to return it the next day and the manager asked where the other cans were and that he couldn't return a partial case. I paid for four cans but only three were usable and the manager would t do anything about it. I would not recommend shopping here as it has poor customer service. read more

Not a fan. Very unhelpful and unfriendly staff. Disappointed by management as well. Asked for a price match with an ad from a competitor and they told me no bc it was too big of a price difference; even though it was from a significant competitor here locally. But it also seems that over the last couple of years the staff just simply isn't as knowledgeable about their products. A lot of "I don't know's" and an unwillingness to find the answers when I have questions. read more

The store is very decorative and they have everything you could want but i have had multiple bad encounters with staff at this store. recently, i was told I was not allowed to purchase a candle because my sister was not 21. yes you read that right. under 21 year old are allowed in the store but if you attempt to purchase anything (including not alcohol) you are not allowed back until the next day (1 day ban) the assistant manager was not friendly in trying to explain this policy to me. read more

I'm a huge fan of this Total Wine & More location. The store always seems really really clean and the staff is always really friendly. As for the products I really like the selection for the local beers, bourbon selection, and wine selection. Especially the rose selection. It seems to stand out with plenty of variety. The only opportunity I see for improvement is the sparkling wine available in the cooler to purchase already chilled. I want to say there is only about a selection of six varieties and they range from $10 and under to $35 and up. I think they are plenty more really good sparking wines and champanges that are missing in the $10 - $35 price range that could be added to the cooler to have a little better selection. Everything else is really good at this store. read more

Somehow I've never made it into a Total Wine until yesterday. What a pleasant surprise. So many package/liquor/wine stores have a warehouse feel. Total Wine has a much higher end feel while still meeting the needs of every budget. While browsing around the bottles, I was offered assistance several times by different employees....and not in a pushy, used car salesman way. So different from all of the places I have to seek out assistance. If I had actually been shopping for alcohol I would've been interested in their help to find something new or locate an old favorite. I actually purchased zero alcohol on this trip. Instead, I was looking for beverage related gifts and accessories. Total Wine did not disappoint. The center area is full of just the types of items I was looking for. I found what I wanted and then some. I'll be back for the wine next time. read more

Sample Saturday! Random visit and as luck would have it there were 3 different sample stations. The first one as you enter the store, the 2nd about 1/2 way through the store and the 3rd was on the last aisle. The store is pretty nice! Huge selection of everything you are looking for and the staff were very friendly and knowledgeable. I learned that in MO apparently there is a board of staff who have to approve new libations to be sold in MO, that's partially why we get things later than other states. Hmmmm, never knew that, but learned it from a staff member. How awesome! read more

DONT GO HERE! Cashier Joanna PROFILED me and my girlfriend. Called the manager over and LIED about us being irate in front of us! Not to mention the cashier next to us said instantly that's not true. So she disrespected us and lied to her manager in front of her face. The worst part in all of this was she was asked to leave the floor by her manager (Brenda) and SHE SMILED AND LAUGHED AT US!! If this is the employment the management hires here consider my business gone. We've been here multiple times never seen Joanna and never had problems. The manager offered nothing to resolve the issue and allowed Joanna to continue to laugh and mock us and be sarcastic. Terrible customer service experience I wouldn't wish on my worst enemy read more

Not only does Total Wine & More sell all the libations a person could desire - including a $2,999.99 Scotch (the most expensive item I spotted) - it also features an array of drink accessories, gifts, foodstuffs, and bar ware for the at-home imbiber. There is also a cigar humidor and a tasting room, transforming this store from a purveyor of liquor into a destination. While standing in the checkout line, I noticed a board listing Total Wine & More's commitment to the community. I am always a fan of stores that strive to give back to the areas in which they are located, and consider this another reason to frequent Total Wine & More. read more

I have always had pleasant experiences at this location...except for two days ago. Upon checking out, the cashier didn't greet me. I even said hello! No response. She asked if I was part of the rewards program, and I informed her that I wasn't sure. "Do you receive emails ma'am?" I told her I didn't think so. Then she asked "what's your phone number?" I started to provide my phone number and she said "just a moment ma'am I'm using both hands." Wtf? She didn't smile and when I said thank you and there was no you're welcome have a good day. The only way I'll describe the jerky chick was that she had long dark hair pulled in a ponytail and was wearing some sort of black gloves. The rest of the employees I've encountered have been great. I am not sure what the lady's name is that does the tastings with the glasses..but she's wonderful and seems like she truly likes what she does. I love her enthusiasm. read more

Love this place. The staff is wonderful & super nice. So much wine, so little time to drink it all. And great prices too.

Brian helped me pick out a nice gift for a family member. I didn't know what I was doing and he was very informative and made it easy.

I love this place. People are very knowledgeable and helpful. We don't go anyplace else. Thanks for coming to Missouri!

Just tried calling the store in Chesterfield to see if they had something in stock. It sounded like someone just picked up the phone and set it down. I could hear people talking and the cash register going but never did anyone ever say anything. I listened for almost 10 mins!! read more