I have used Toucan lawn service for almost 9 years. They always do a great job. Whenever I have questions I get straight answers. Every year the lawn looks better than the year before. They are reliable and I have no hesitation on recommending them for lawn care services. We are moving and I wish they were available to provide their services for our new home but we will not be in an area that they serve. read more

Absolutely horrible. I hate having to write a review like this for a local business, but the quality of service and the lies the people who work there say have to be shared so others don't get duped into paying for a service that doesn't do anything. A couple months ago when I actually looked at the report, they had nothing to say about my lawn. Said it was in good condition and that there were no issues. I was floored. No issues?! There were multiple different types of weeds, bare patches, etc. I immediately replied and sent an email saying so. I asked them to come back out and spray for all the issues. I was told they couldn't respect for two weeks, but they would come out free of charge with a supervisor or manager to assess the yard as well. Two weeks later, I get a report. Saying there was only one type of weed found and that my yard was in good condition. I was livid! I immediately emailed saying that again they were not telling the truth, my yard had weeks everywhere and I saw no manager. The CS responded with, get this, that when they say the yard is in good condition they mean that there are no bare spots for grass. That it has nothing to do with weeds or anything. How laughable and misleading. Especially considering there were multiple bare spots the size of dinner plates in my front AND side yards. I was then told the manager did come look at my lawn, but on a different day. No. They didn't. No one came to my door or walked through my gate and was in my yard. I was told someone would call me, and no one did. First they tried telling me the number they had didn't work, and then I sent them my number and crickets! Now they are out here trying to send me bills when they don't do their job and lied about it. Stay away from this company if you value your yard and your wallet. read more

IF YOU WANT IT DONE RIGHT, DO IT YOURSELF! I was with this company for 4 years always being optimistic that each time I complained it would be just a few more months and my lawn would would turn around. It never happened. This lawn care company excels at retention of dissatisfied customers by convincing you that your yard problems are caused by everything but their performance (your watering schedule, your lawn mower, etc.). To try to cleverly deny responsibility, they actually tell you to water your lawn 3 or 4 times a week when they know the city has prohibited watering lawns more than 2 times per week. Just drive by any home that has their treatment sign in it and take a look for yourself. They claim to have over 300 homes in Breakaway trails - I was one of them. They are minimalists and not proactive in treating your yard. I removed all of those variables they claimed was causing my persistent lawn disastifaction. I had chinch bugs for over a year. I had bare spots that I put their "red clay sand" on but still remained bare after many treatments. The final straw...they told me in an email that my yard had a fungus, it was yellowing. They said it may need a fungicide but didn't put one on! They told me if it persisted to contact them! I've been paying them to take care of my lawn. I could already see my perfectly fine St. Augustine grass getting more yellow and thin and by the time I called them the grass was dying and created large dead patches in my backyard. Why should I have to call them to come out any put a fungicide down when they should have proactively done it when they saw it yellowing. Before it devastated my backyard! They are not a proactive company, they are completely reactive and still can't manage to keep your yard in great condition, even after 4 years! Spray and go, that's what they do. And they are great at talking you out of leaving them - that's their core competency. I have been treating my yard myself for the past month and it's never looked better. it's recovering each week. Use liquid iron at 1.5 oz./gal with an attachable hose sprayer, some Scott's fungicide, and fertilizer and that's all you need. It's way cheaper and not a lot of work. Now my lawn is finally looking like I expected it to be. Fire them early and save your money. read more

I hired Toucan at the beginning of 2026. Whatever they put down on this grass is not treating the weeds. I brought this to their attention back in March. When they put a flyer in my yard last month, my security cameras did not record them anywhere on my property. I texted the owner that went nowhere. The manager assured me he'd have someone come back out and no one came so time for a new service. I would recommend skipping these people. They used to be great now they're not. read more

Horrible. I wish I had never contacted Toucan Lawn Care. I was paying for lawn care, bug control, chinch bug control, weed control, etc. My lawn has deteriorated with their service. They play the blame game. Well, water is not an issue, raking dead leaves (done). DO NOT HIRE with this company! read more

Just renewed service with Toucan after trying a different service. After trying something else, I came to realize what a good service and value that Toucan is. When compared to other providers their price is by far the most competitive with the most services available. In the past when I addressed concerns, they always came out promptly to inspect and address the issues. I highly recommend you give Toucan a chance at earning your business. read more

Have had Toucan for 8 months now, and I started out with optimism for the results that were promised. I followed their recommendations-everything from raking out dead areas, to watering per their guidelines and getting a mountainous truckload of red dirt to spread around the thin areas. Their treatments are yielding dramatic results and the neighbors are noticing! Everyone is asking what company I'm using. You too can be the envy of the neighborhood and end up with a yard that looks even worse than before. Huge patches of yellowing diseased grass and dead spots. After several calls to report that I didn't think the grass was looking too good the past few months, the manager came to visit. I explained that I was concerned that the grass looked like it was now suffering from a disease or pest problem. But I apparently didn't know what I was talking about since I'm not the expert here. So not surprisingly, he went on to say that this was actually my doing because I wasn't watering appropriately and needed to have my sprinklers looked at by a professional. I had a funny feeling after that final visit that I was being deceived. That ended my relationship with Toucan. Highly disappointed and I am over the whole chore of trying to maintain a lawn in general. Definitely not recommended!!! read more

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I usually don't write reviews but feel I need to. After many years with Toucan it was time to move on. I was not pleased with the outcome/results of my lawn after several service calls. read more

Owner very unprofessional and arrogant. I had an issue with a conversation with on of his employees. I left message for him. Instead of talking to me about thf issue he showed up my house with the employee. How unprofessional Two guys showed up at my house never introducing themselves to me Instead of asking what my lawn concerns were. They immediately started to tell me they treated lawn great. I just neglected to water. after four applications why does my lawn look worse. We are not hot yet so two times a week should be fine All I heard during our conversation was water. If we are only talking about water why do I need your services. They basically don't know how to treat a sick yard. The owner has such a long standing customer base he does not care about new customers. read more

We waited all morning for our appointment on April the 2nd. Times were changed by your tech several times that same day. He said he be there at such and such time. Then finally shows at 6:30pm. We spent $150 dollars for an incomplete job. He never sprayed the front and the sides of garage and the grass on west side of our garage. The flea situation is just as bad. He used the same product over our fruit bearing trees in the back. What kind of crap service is this? We will expect refund of our monies or at least half if it if not all of it! We were over charged. In addition, your customer service is non existing. Lastly, we do not and will not use your service ever again. read more

Had them for over a year. Came home after being away to no lawn at all. My irrigation system was not working so I agree it was a dry summer. Wish they would have communicated better. Would not recommend this business. read more

Not impressed at all. My yard looks terrible. No matter what was suggested on my invoice it was always my fault ie; water too much or not enough. The final straw was my yard is filled with chigger bugs and my grass is 80 percent dead and when I called to complain I was basically told it was my fault. What??? Isn't that what I'm paying you for. No apology or resolution was offered. The owner needs to ride around and open their eyes. I have had enough. read more

Toucan has cared for our lawn in Ormond by the Sea for about a year. We are very pleased with their service and our beautiful lawn.