We recently went on a Royal Caribbean cruise which we booked with Alice from Klingerman Travel…read more Her service was spotty at best. The office is physically closed and only operates by phone. She wanted us to make our own show/reservations and/or excursions. This had always been done for us as travel agencies should. We will never use the services of Klingerman again and will advise our friends against doing so as well.

Been using them for years and they truly make it easy. They are by far the best, first class!read more

Great execution, slow response in planning…read more We loved working with South County Trolley. The trolley was clean and the driver was very helpful and attentive, particularly with regard to my dress and the rain. He had champagne and water bottles ready for us and took song requests fired at him one after the next. Day of execution was 5 stars. That said, we docked stars here because of the booking and confirmation process. The company wasn't very responsive, even when I called to say I wanted to pay them, and it took over a week for us to get a confirmation of their services in advance of the wedding. I only heard back from Betsy after multiple voicemails and emails from both me and my husband the week before the wedding. Overall I recommend the trolley experience, everyone loved it, but I'd just be regimented with follow up in advance of the day

"The trolley tour through Narragansett is filled with historic sites, as well as insightful…read morememories. Ted showcases the little town in existance, but paints the scenes of the past with delightful stories. A lifetime of community involvement has made Ted's knowledge of Narragansett the wealthiest in existance. From the Pt. Judith Lighthouse to the URI Bay Campus and South Ferry Church, the trolley explores the fascinating history of the town with soulful narratives." This doesn't even begin to describe the tour I took in August. Owner Charles "Ted" Wright delivers a colorful, interesting and in-depth view into the history of Narragansett beginning with the towers all through the different owners of the mansions including the magnificent hotels of the late 1800's to the early 1900's, the bunkers at the Bay Campus (Fort Kearny,) and the World War II prisoners of war and their newspaper, Druid's Dream, St. Peter's church and it's historic past, all the way down to Pt. Judith Light house and back! Any person that is interested in history and has read up on Narragansett's history will be more than pleased with Ted Wright's stories from his past about Buckytown and the time they fired the guns at Fort Greene. This ride is about 2 hours. I originally didn't want to go on this tour thinking that $15 was way too pricey for any kind of tour. I was glad to have spent the money to hear Mr. Wright's stories and entertaining facts about the many events, places and people who existed here in this small seaside community. Even though I knew some facts that most people don't know about Narragansett like there used to be a train that came to Narragansett Pier and there were huge hotels along Ocean Road that were well known and visited I was not disappointed in founding out new and unusual things that happened and people that lived here. The few people that took this tour with my friend and I were treated to a ride on Ted Wright's first trolley: the Onnie and Angie Trolley, named after the two people who convinced Ted to buy it. The ocean breeze flowed through the windows as we drove first to St. Peter's and toured the church, through Narragansett Pier down to the Point Judith Light house via Scarborough beach back to the Towers. Before we drove to the Bay Campus we were asked if anyone wanted to disembark before continuing on. We drove past South Ferry Road Church into the Bay Campus then back by Narrow River up Bridgetown Road into Narragansett Pier and the neighborhood behind the beach area. Even though I was afraid that it would be too hot to do such a tour, the trolley allowed the cooling ocean air to flow through open windows. Ted narrated the tour and it was loud enough for everyone to hear. If you missed anything he didn't mind passengers asking questions and invited people to ask about anything they heard. "In the months of July and August, the trolley leaves from The Towers every Wednesday to roam , returning at Noon. Cost of Tour: $15 After the tour, join Wednesday Luncheons the The Towers by Tom's Market Catering. Cost of Luncheon: $14.50 per person" (You are not obliged to go to the luncheon.) The tour begins at 10:00 am. I recommend arriving early. We were able to get a parking space on Ocean Road close to the Narragansett Chamber of Commerce. You meet the Trolley Tour on the opposite side under the Towers. A woman takes your money or personal check and gives you a ticket. You board the trolley and she takes a head count and then takes your ticket. If you enjoy history but have a difficult time walking this is an excellent tour. If you have a Wednesday morning to spend and want to discover facts about Narragansett and the seaside community that was here more than 100 years ago this is an excellent way to do it. My only regret is that Mr. Wright hasn't recorded his tour on CD or written a book.

We stayed at the Hilton Mystic and were pleasantly surprised after reading some mixed reviews…read morebeforehand. Overall, we had a really nice stay. The pool area was one of the highlights -- plenty of seating and they even show movies at night which gives it a fun family-friendly vibe. There's also a bar on-site (although no happy hour on Fridays or Saturdays), with multiple seating options. One area was quieter and more spacious for relaxing with a drink, while another was outdoors with fire pits which looked nice in the evening. The hotel has a fun maritime theme. The rooms were spacious and conveniently included both a microwave and mini fridge, which always makes traveling easier. The location is hard to beat since it's directly across from Mystic Aquarium and close to everything else in the area. Overall, a comfortable and convenient place to stay in Mystic. We would definitely stay here again.

This property is appropriately decorated with a sea theme. The rooms are clean. My room had a mini…read morefridge and microwave, which was great for leftovers. It is walking distance from the Aquarium and Village. Staff was friendly. There is a restaurant/bar on site. As seen in the pics, the restaurant has this adorable heated outdoor seating area. The property is also a quick drive to Downtown. This stay was convenient for thr weekend but is definitely a little pricey. Would definitely return.

Booked this hotel on booking.com based on proximity to activities and good dinning in the area…read more The good: Great staff available 24/7. They were informative, helpful and very friendly. The king size room was a decent size. Clean sheets. Hotel location is great. Close to highways, gas stations, restaurants, aquarium, seaport, Mystic Village and downtown Mystic. The Bad: Using the TV was a struggle because they use a roku streaming box. Majority of the evening the internet was down so it left viewing options limited. Gross stains on lamp shades. Popcorn/textured ceiling old and peeling. Outdated and tiny bathroom. Entire hotel needs to be redone. Very old and outdated. Overall the stay wasn't horrible. There's a lot of potential for this hotel to be a good. They just need to take the time to make some cosmetic changes.

I have never been so disgusted by a hotel . We were only staying for one night as we were doing…read moresome fun family activities in the area . Therefore we chose to stay somewhere inexpensive . Huge mistake. As soon as you walked in it smelled awful. A mix of food, pot and god knows what else . At first glance our room didn't seem so bad. It didn't smell like the rest of the place . Then I noticed huge stains and what looked like burn marks on the bedspread . I took it off in hopes of finding clean sheets. What I found was a blanket with holes in and sheets stained with what looked like blood and yellow spots. There was no way we could sleep there . We left and booked the holiday inn. The place should be shut down. It doesn't even look like it's open from the highway. Do yourself a favor and pay some extra money to stay elsewhere. Your health will thank you for it . I'd leave zero stars if I could .

We we're planning for wedding Guests to be picked up and dropped off. The staff were extremely…read moreresponsive. Shuttle Buses are luxurious and comfortable. Drivers were safe and on time.

John was amazing! Called him to drive to T.F. Green 6:00 am flight....arrived early in his…read moreimmaculate car to take me safely and on time to the airport. Enjoyed pleasant conversation on the drive. Would highly recommend his services!!