This is a travel agent in the well known Going Places chain. Situated on the high street in the…read morecentre of Durham. It is centrally located and easy to find with good public transport links. The agency itself has access to booking all mainstream holiday packages including its own range of package holidays. They are also able to book flight and rail or coach tickets to all major locations. The staff are friendly, knowledgeable and eager to please. A wide variety of brochures are available to take away and browse. All in all I found dealing with these people to be stress free and easy.

Absolutely fantastic job done by Olivia, Sophie and Natalia!!…read more Gave them the impossible task of finding the perfect holiday for 12 adults and 10 children with very varied ages to entertain with all inclusive and splash park to suit within a budget which at first seemed impossible! They all took this in their stride and found us the perfect place! Can't wait to go and see all the kids faces! 5* service and highly recommend Thanks from all 22 of us

Handy well established travel agent in the heart of Durham. Easy to pop in whilst doing your…read moreshopping and big enough to handle all travel enquiries.

This is a quite busy travel agents with a money changer and plenty of brochures. The staff here are…read morequite knowledble about the destinations but a little pushy on the travel insurance as I prefer my own. Not a bad range of holidays and they offer some good advice if your not sure what you are after

This is one of two Thomson shops very close to each other in Newcastle. This shop is located just…read moreoff Northumberland street and therefore doesn't get the same amount of customers as the other store. This means during busy times you often get seen by a member of staff quicker. The service is excellent with staff eager to help.

Lovely old Victorian station now used for the modern metro line. Hosts a Market on Saturdays and…read moreSundays and has restaurant, cafe, newsagent and hair dressers too.

The rooms are nice and clean with not too many people in it, the kitchen has everything you need…read more(plus free toast), and the common area has a nice big TV and plenty of room. Given that it's located a 3 minute walk from the train station, there is not much to dislike about this highly rated hostel. The only things I can think of: The bathroom can be 15-20 meters from your room depending on which one you're in. Internet terminals are not free (although WiFi is). In short: A great value place.

The hostel is clean and nice and a very short walk from the train station…read more But it's pretty utilitarian; it seems to lack a hostel culture or feel. The two members of the staff I interacted with were very straightforward and not more friendly than needed to answer my questions. I'm a worker, so I get it, but I am used to hostel staff being very friendly. That added to the overall "meh" feel I get from this place. But it's cheap and clean!

Hays travel is a great travel agent which we have booked many of our summer holidays and weekend…read morebreaks from in the past five years or so. the travel agents who work here are very friendly and helpful even if you just pop in for a bit of travel advice and don't intend to purchase anything on that visit. you can buy package holidays here or they will even help you tailor-make you holiday so you can visit the place you have always wanted to and can plan everything down to the very last detail. very helpful staff a great trustworthy place!

This was a delightful surprise. The building is old but delightful, the room was quite large and…read morecomfy, the bath was equally large and enjoyable. Two chairs, two nightstands and a desk receive extra smiles and points. The downstairs dining room had a full bar and excellent food. The staff are as nice and as friendly as can be. Again, we were the only Americans.

I stayed two nights in this hotel and had two dinners there. The bedroom was very clean, and…read morecomfortable, with an excellent bathroom. The Wi-Fi offered good signal strength in all areas and worked very well. Bedrooms were refurbished in 2018, I was told. During my stay the kitchen was being refurbished and the menu was limited but all the same the food was very good. The staff were very obliging and helpful and nothing was too much trouble, arranging taxis, variations on the menu, luggage storage and offering local knowledge. Meals are served in the bar, there isn't a separate restaurant. The bar has a real fire in winter and is a normal pub bar with a pool table in part of the bar that seems to be mainly used by locals. Breakfast was very good although no fruit was provided. The location is 3-4 miles north of Hexham. The bus service is infrequent but reliable, from very close to the hotel to Hexham station and town centre. Taxis are quite expensive, but I found the hotel charges here to be much more reasonable than in Hexham, so there was a saving to be had by staying out of town. A new management is evidently working very hard on the kitchen and other improvements. I would definitely recommend this place.