Service here is wonderful and so, so friendly. It makes me wonder how it really was with the first…read morecouple of reviews. Came here by chance yesterday because I stopped at a nearby starbucks and noticed a tick on my puppy's paw. I have no experience, so I came here for help and everyone was so welcoming and offered assistance right away. A groomer got the tick off easily and they were not only happy to help, they were also so excited to see him. They didn't want any payment, so we tipped them and bought a few things to support the business. I wish we had more pet stores with service like this everywhere!

the buy 10 bags and get one free is shady. the last three times I've gone they have said "one more…read morebag". in almost 4 years I've gotten one free bag. something doesn't add up. I will not go back and chewy now has my business

I hate doing negative reviews but this is the only pet shop I've purchased from in years and I…read morestupidly purchased some guppies and other fish to add into my established aquarium, figuring since this was a "well educated establishment" that they would have a quarantine room and stuff themselves. I WAS WRONG AND YOUR LACK OF RESPONSIBILITY (And admittedly, my own, for trusting yall) CAUSED MY TANK TO HAVE AN OUTBREAK OF ICH. A PARASITE. A MICROSCOPIC PARASITE. Mind you, I spent $75+ on fish here. As well as already $200+ worth into the tank I have. And now I'm at risk of losing ALL OF IT. Never again will step foot in here.

They need to take care of the ferrets better! When they are sick, they need to go to the vet…read moreinstead of staying in a small cage dying!!! Horrible store!!!

Love this shop they are nice and reasonable priced. Takes the time to explain everything and calls…read morewhen your pet is done.

From the owner: *Grooming for all animals *Dogs, kittens, reptiles, birds,…read morefish, rodents - call and ask if we have it. *Spa services, coloring, pedicures *Large selection of pet food

The boyfriend and I like getting out of Tallahassee to spend the day in downtown Thomasville…read morewhenever we can so we're somewhat familiar with the shops and restaurants in the area. When I spotted a sign with a paw print in the distance, I made a beeline for it. (Side note: I'm a proud owner of a Belgian Malinois, Boston Terrier/Shih-Tzu, and Calico so I get a little crazy over independently owned pet stores because I love shopping locally when I can.) We didn't get the owner's name, but he was incredibly helpful and talked to us about his own experience with dogs with ACL problems (like our Belgian Malinois) and his future plans with Hugga Mugga's. They've been open for about a month and a half. He even gave us a free sample of joint treats for our pup! After browsing around for a bit we ended up buying a dog toy and a birthday cookie. Hugga Mugga's sells top quality products that you won't find at your local PetSmart or Petco. I'm excited to see the growth of this store and anticipate great things. Definitely a place to stop in if you're a pet owner and happen to be in Thomasville!

I was looking for a sweater for my very picky "nephew", a Frenchie, who lives in California, a…read morelong way from Thomasville. It is hard to describe the wonderful help that I received today. What service! Anna Lee, assumedly the owner, was unbelievable from taking pictures and sending them to him in California, to measuring each and every sweater in detail to make sure it fit. She visited with him "mother" and made sure this is what he wants. She even wrapped and packaged it for mailing. Bravo, or maybe arf, arf!

For the second time in a row my appointment was canceled. Very frustrating. The one time I was able…read moreto go the groomer did a great job, but they need to add a backup so appointments do not have to be cancelled. Very unprofessional.

I'm so glad to have a pet store in Waycross. Petsense also has a groomer (Sierra) on staff. She was…read moregreat our dog was very nervous at first but my the end or dog has a new friend. We will definitely be using Sierra again! The other store staff seems friendly and knowledgeable. Thank you Petsense.

Run by the nicest man. He is super knowledgeable and willing to help you find just what you need…read more He helped me find a suitable hypoallergenic food for my dog at the right price.

I went in a few days ago with no intention of getting any animals.... well I now have a New Zealand…read morerabbit. I will say that the people who work there were very nice and helpful. The young guy in the back that helped me pick the rabbit out was very knowledgeable. I'm making this review to let people know that this is Ima great place to get exotic animals. My new rabbit has taken very well to his new home even after 3 days. Very sweet and playful. I'm very happy with my new p

I went in here to see there leopard geckos because I was looking for a friend for the one I've had,…read morethe older women was nice but a girl in her late 20's was helping me, thick painted on looking eyebrows and a cakey ass face, she gave me a baby gecko to hold and it ran right out of my hand and plopped on the floor.. well this girl looks at me and says "if you keep dropping it your going to have to buy it" .. I said "he ran out of my hand" I gave the gecko back and left, took my as to PetSmart where they sell them for $20 instead of $40 .. fuck that bitch and that store, will not be returning.

I purchased a puppy back end of April 2026. I am so very happy with Minnie ( claire). My family…read moreloves her. Beautiful, playful and easy to train. Thank you James for doing such a good job.

From the owner: Here at Yorkies of South Georgia we breed exceptional quality AKC registered Yorkshire Terrier…read morepuppies.

I had a very upsetting experience at the Valdosta PetSmart grooming salon. After Rosie's grooming…read morewith Caitlin H, I found two wounds on her body that she did not have before. Caitlin claimed it was a tick bite and that she didn't trim Rosie's neck or legs, but that was not true. There were obvious trimmed areas, and the wounds did not look like tick bites at all. Her attitude was also extremely unprofessional. She showed no apology, no concern, and has always acted uninterested and unfriendly whenever I brought my dogs in, even though she was friendly to other customers. I left feeling very uncomfortable and disappointed. I hope management takes this seriously.

It is two minutes from US Highway 75, has ample parking, and is close to many eateries, banking,…read moreand Home Goods. This PetSmart lacks more refrigerated, diversified dog food, but on the flip side, the store smells and looks good, combined with a delightful staff, which is why I chose it.