"Amazing" would be an understatement for Maichee and Renee…read more First off, Maichee, who was our buyer's realtor. She is the epitome of poise, professionalism, likability, high EQ and high IQ and mostly, a genuine kind person. Extremely competent and meticulous. Hands down the best buyers realtor we've ever worked with. She found us our dream home, walked us through every step, recommended handy man, pool company, electrician, etc. She is like ChatGPT in human form. We absolutely adore Maichee. Second, Renee White was our selling agent. She is truly a boss lady! She knows real estate inside and out, and can probably sell just about anything. She's so charming and funny, yet so professional and "on top of her game" at the same time. Her entire team (Darlene, Michaela, Issac, etc) are all wonderful. They basically took charge of our house, made the necessary improvements, strategically got as much foot traffic as possible. Our house was sold very quickly to the perfect buyer. It was so seamless for us. We are so grateful to have found both these beautiful ladies to represent us. It doesn't get any better than these two!

Kudos to Renee White and her team at Keller Williams Realty who delivered an exceptional experience…read morein directing the sale of our home in Walnut Creek. Every step from the start with our initial contact, through the pricing, staging, marketing and closing was professional and well organized. Renee's communication skills are excellent. She is honest, patient and knowledgeable about the current market, successfully guiding us to the closing. In addition, her team worked well in support of her efforts to keep the entire process moving smoothly. We couldn't have asked for a better experience!

We were totally overwhelmed by the prospect of selling our mother's unit in Rossmoor, but…read morefortunately found Drew who guided us through the entire process in a professional and seamless manner. Drew has an extensive list of resources and helped us find movers, painter, carpet layer, handyman, house cleaner, a stager, and a photographer and got the unit on the market in less than a month. We had been trying to do this for at least a year. He knows the market, and his estimates for the cost and timing of the work were spot on. We recently closed on the unit at a price that met our expectations, and his communication with us throughout was exceptional. If we ever decide to move to Rossmoor, we'll definitely look to engage with him again. Drew is an exceptional real estate agent and we highly recommend him.

Upon the passing of my Mother, it was my responsibility to sell her condo. I was unsure of how to…read moreeven begin. I went into the Rossmoor Administrative office to inform them of her passing. A resident overheard my conversation and asked me if I had a realtor. I told her I didn't. She said she didn't want to impose but knows a realtor who both sold her a condo and helped her purchase another one. She gave me the name Drew Plaisted. She said he specializes in the Rossmoor community. I generally don't take a strangers suggestion without doing some research first. All my research led me to realize that he was certainly worthy of me meeting with him. My wife and I met with him at my Mothers condo. It was readily apparent that he was knowledgeable about the market, the Rossmoor community and my mother's specific floor plan. More than just the business end of our meeting we saw that he was genuine, personable and deeply committed to helping us when we really needed someone. Drew gave us suggestions to improve the condos marketability. We hired the contractors that he suggested and came to realize that they too had pride in how they did their jobs. The condo recently closed. I know that there are a lot of moving parts in a real estate transaction and was prepared for some hiccups. I must say there were ZERO problems and the whole process was seamless. I HIGHLY recommend Drew! My entire family cannot thank him enough for the care that he showed us during these difficult times.

10/10. A++++…read more Mona deserves all that and more. She sold my home in Walnut Creek and blew my mind. She went WAY above and beyond. She: -found, hired. arranged, met and oversaw all crews doing both improvements and repairs to my home -found solutions to issues in my home -leveraged her great relationship with my HOA to achieve things I had not -arranged beautiful staging, open houses -kept me informed daily via text, videos, etc. -and did all this with the BEST attitude and grace I can't stop raving about her.

Mona is one of the most impressive women we have encountered, possessing a multitude of talents and…read moreskills. "Above and beyond" doesn't even begin to cover it. She was always just a text message or call away, responding quickly and open to meet with us to show a home at any time--an invaluable trait when trying to find a home in this market. Mona is incredibly well-connected and knowledgeable about the community. Her expertise in interior design is a significant asset. Moreover, she is one of the kindest and most patient people you will ever meet. She listens attentively and truly cares about your wants, needs, and well-being, always keeping your best interests at heart. We trusted Mona to sell our home before we even found one, believing in her and the process. It couldn't have worked out better for us. She made the selling process smooth and painless, and worked her magic to get us into our literal dream home in a very competitive market. When we found the house, we told Mona, "This is the one. Please do everything to help us get it!" And she did. The day we received our keys was so special and memorable, thanks to Mona. We will never forget it or her. Through this process, Mona became more than a realtor; she became a friend. She is truly a special person, and we will be forever grateful for her help. If you want to find joy in what is known as one of the most stressful experiences there is, look no further than Mona! You will be in the hands of a true pro who will make you feel safe and taken care of throughout the entire process. Thank you, Mona!!

I can't say enough good things about Linette. I met and spoke with several realtors before meeting…read moreher, and she was the one. Incredibly smart and knowledgeable, she gave honest opinions and made me feel like I was in the best hands--with both her and her team. I knew they would do everything possible to make the sale of my house not only profitable but also enjoyable. Since then, I've reached out to Linette several times with questions about the real estate market, and even when I had concerns about a neighbor potentially affecting my property value. She has always been responsive, caring, and generous with her time. I'm so glad I was referred to her. I recommend her to everyone I meet who is in the market. As long as I live in the Bay, she will be my go-to for all my real estate needs. Look no further!

Linnette sold our Oakland house and we are super satisfied. She listened to us and our wishes and…read moreneeds, used her crack team to get our place ready, communicated and responded with us in a timely way, produced a great listing and brochure, and handled a ton of details in an easy, light-hearted manner that made the whole process fairly light work for us. Selling can be stressful and she made it all better. We highly recommend her as an agent, a total pro, and as a wonderful, easy-going person. We would work with her again in a heartbeat.

Mary was fantastic. I called her with a fairly complicated San Francisco landlord/rent-control…read moresituation, and within about 15 minutes she understood the issue, clearly explained my options, and gave me a very practical path forward. What impressed me most was that she didn't try to turn it into a paid engagement. She genuinely felt I could handle the next steps myself and likely saved me a significant amount in legal fees. Knowledgeable, direct, generous with her time, and incredibly helpful. I would absolutely recommend Mary.

Beware! Horrible! Only reason this is one star is yelp…read morerequires at least one star to write a review or else it would be no stars! I wish she had never called me! I wish I had never talked to her. And her attorney license is registered to a house in Richmond, CA. She no longer has an office in Lafayette; she was at one time but no longer, in Re/Max real estate in Lafayette. Her office in Walnut Creek isn't a private office either, it's one of those temp offices she only uses to pick up stuff, like a check! Be Careful! I do not, nor ever would recommend this woman for anything! Ever!

Elizabeth is an amazing agent. She gave us a great tour of Rossmoor, showing us all the amenities…read moreand examples of the various styles of homes available. In subsequent meetings she was tireless in helping us fine-tune what we wanted. Her attitude, availability, knowledge and skill were exemplary. She guided us through a quick and easy escrow. I highly recommend her!

We worked with Elizabeth to buy a home in Rossmoor for my mother. This is a 55+ community with a…read morecomplex set of rules and regulations, so you really need a realtor who has a lot of knowledge. Elizabeth is exactly that person. She was helpful and easy to work with. She has a great "fact book" that she gave us about the community, and she helped us to understand how to prepare of finances in order to be able to make a competitive offer. She was extremely accommodating of our schedule, even at times that were less than ideal for her. She was easy to communicate with over email. Over about 8-10 weeks, Elizabeth showed us every place that was even remotely relevant to our search. This helped us to get educated about the market and ready to make offers. We made offers on two places. It's a competitive market, and Elizabeth made sure that our offers got in quickly. I think this really made the difference in our success with the second place. (No fault of Elizabeth's that we didn't get the first place - we were outbid by a wide margin!) She really helped us at closing time to save significant funds by closing before a new fee increase kicked in. This meant she had to facilitate at 14-day close, arranging inspections and other details. Her commission was the same either way, so this was really just her being a great person who really delivers to her clients. It's was a pleasure to get to know her. We're almost sad that we found a home so quickly. I definitely recommend her to anyone looking in Rossmoor.

Chris Rousset and his team was representing me to buy a house recently. He is my number one for all…read morethings real estate. I had an exceptional experience from start to finish. The team was professional, knowledgeable, and truly went above and beyond to deliver outstanding results. Their attention to detail, excellent customer service, and commitment to quality exceeded all of my expectations. If you're looking for reliable, professional, affordable, and high-quality services, this is the company to choose. Communication was prompt, the process was seamless, and the final result was exactly what I was hoping for. It's refreshing to work with a business that genuinely values its customers and takes pride in delivering excellence. I highly recommend this company to anyone searching for top-rated services, trusted professionals, exceptional quality, and outstanding customer satisfaction. It's easy to see why they have earned such a strong reputation. I will definitely be returning for future services and recommending them to family, friends, and colleagues.

My partner and I had been searching for our first home together when we came across a listing and I…read moreimmediately reached out to Christian Rousset. Nothing could have prepared me for how amazing and relieving the entire process would be--from the application, to meeting him, to stepping into what is (in a few short days) our new home. From the start, there was a clear sense of mutual understanding, and I could tell through the experiences he shared from his life and career that his passion for realty runs deep. It was obvious we were in the best hands. Christian is a natural at creating structure and clarity, making the process organized and stress-free, while also encouraging us to lean on him for any questions or clarifications. What stood out most was his attentiveness--he never missed a detail, always followed up promptly, and made sure we felt fully informed at every step. He is personable, kind, and genuinely cared about ensuring we had all the information we needed. He was also easy to negotiate with, especially regarding our pets, which made the process feel fair and accommodating. I've often been standoffish when it comes to communicating with realtors, but I was in awe of his approach both professionally and personally. He consistently met my partner and me in the middle, showing patience and understanding every time. He also made it clear that he was always available--whether over the phone or through a quick message--which gave us complete confidence throughout. Above all, I am deeply grateful for his ability to balance professionalism with empathy, negotiating fairly so that each of us felt respected, heard, and satisfied. Christian made what could have been an overwhelming experience feel seamless, and I can't imagine having gone through it with anyone else.

Rachel Barrios stuck by us for three years as we worked toward making the dream of homeownership a…read morereality. When we were finally approved and ready to start looking, she went above and beyond to make sure we had every opportunity to find the right home. She rearranged her schedule, made herself available at odd hours, and was always ready to jump in whenever we needed her. Rachel made what could have been an incredibly stressful process feel as smooth as possible, even with all the inevitable bumps along the way. She was kind, thoughtful, patient, and supportive every step of the way. She even helped us work through escrow issues while she was on vacation. Talk about going above and beyond! We are incredibly grateful to Rachel for everything she did to help our family achieve this dream. I would absolutely recommend her to anyone looking to buy or sell a home. And if we ever move again, there is no question that Rachel will be our first call!

We highly recommend Leticia! From the very beginning, she gave our family confidence by assuring us…read moreshe would guide us through every step of the process, and she truly did. Her ability to communicate fluently in both English and Spanish was invaluable. She took the time to translate and made sure everyone in our family understood what was happening, answered all of our questions, and kept us informed throughout the entire process. Buying and selling a home can be stressful, but Leticia made everything much easier with her knowledge, professionalism, and genuine care. She always had our family's best interests at heart, and we are so grateful for her support. We highly recommend Leticia! ¡Recomendamos ampliamente a Leticia! Desde el principio nos dio la confianza de que nos guiaría en cada paso del proceso, y así fue. Su habilidad para comunicarse con fluidez en inglés y español fue invaluable. Tomo el tiempo para traducir y siempre se aseguró de que toda nuestra familia entendiera lo que estaba sucediendo, respondió nuestras preguntas y nos mantuvo informados durante todo el proceso. Comprar o vender una casa puede ser estresante, pero Leticia hizo que todo fuera mucho más fácil gracias a su experiencia, profesionalismo y dedicación. Siempre tuvo los mejores intereses de nuestra familia en mente. Recomendamos con toda confianza a Leticia!

As an avid Yelper, it's rare that I just cold call a business without any reviews or…read morerecommendations from friends, and hope for the best. When my parents decided to relocate from New England to the left coast, I called Rossmoor Realty looking for some information. Real Estate agent Scott Rogers picked up the call. Sometimes you hit the jackpot. Scott is accommodating. My parents were still on the east coast when we were researching locations. Scott brought me and my family to the Rossmoor community, and we toured with my parents via Facetime! They got their first look at beautiful Rossmoor and several units through an iPad screen, and Scott spent the better part of his afternoon working with us before they had even decided on Rossmoor. His flexibility was apparent throughout the home buying process. Scott is patient. There was quite a long time lapse between that first phone call and the time when my parents had sold their home in Maine and were ready to look in earnest. During those months, he kept in touch, letting us know what the market was doing, without being pushy. Scott is adaptable. He quickly understood how to work with each of us, and what criteria were important... even before we could articulate it ourselves. This skill allowed him to home in on units that were a great fit, and we all wasted less time. Scott knows Rossmoor. He has family who lives there, and understands the community inside and out. Anything he doesn't know, he can find out. He was able to give great tips on living in Rossmoor that fit my folks' lifestyle. Scott is in it for the long haul. Even after closing, he's still in touch and helping them get acclimated. Looking at Rossmoor for yourself or a loved one? Give Scott a call.

Scott helped us find my dad a place to live at Rossmoor and I'm very grateful that we found him. I…read morewasn't sure who to choose while I was calling around, and decided to stick with Scott because he was so responsive and my conversation with him gave me the impression that he would be engaged and also empathetic. It was clear that he has a lot of experience with families dealing with life transitions and what people might be looking for at Rossmoor. By the time my dad was all moved in my family felt like we had built a long-lasting relationship with a trusted advisor who would look out for my dad's best interests. Scott's also got a great sense of humor and it was fun to be around him. Scott has a lot of expertise and experience with not just Rossmoor real estate but also the community and he was always ready with up-to-the-minute knowledge of what's going on there. He was very kind and patient with us - it took a while until we were ready to move forward. He was also very straight with us - no bs, no falseness. And once we were ready, he was able to move quickly to close the deal and help us get moved in without any hiccups. I feel like my dad is very happy with where he lives and I'd happily work with Scott again.

Nicole Jung and team provide a 10/10 selling experience. Their knowledge of the San Ramon market,…read morepricing expertise, and support during all phases of the selling process are unsurpassed. As a first-time seller, I didn't know what to expect but this stellar team managed every step of the sale quickly and seamlessly with patience, professionalism, and responsiveness. I couldn't have been more pleased!

Khrista Jarvis Team is one of the best realtors in the Bay Area and well regarded. Nicole Jung has…read morebeen in this business for a long time and knows the market very well. Nicole is amazing. With Nicole's help, I was able to purchase a beautiful home in the Danville area. She made the process seamless and ensured we got the best deal. She went above and beyond to ensure we were informed and made the best decision. I have two little kids so wanted to purchase a home that met their growing needs. She is very patient. I could really tell that she was not trying to make a quick purchase but she really wanted my family to select home that we could see ourselves living in for a long time as well as a home that could appreciate in value if we decided to move. Nicole's knowledge regarding the market is extremely valuable. Having assisted thousands upon thousands of buyers and sellers, she has expertise and knowledge that only comes from years of experience. She is amazing at what she does and can literally perform her own visual inspections of homes. Nicole also has a large network of professionals. You can trust her recommendations and I highly recommend speaking to her if you have any other concerns (escrow, lenders, contractors, repairs, etc).