I rented multiple spots from this place for years and the neighbor next to my spot dragged a…read moretrailer down the side of my car! The owner could not care less and told me there's nothing I could do. I asked for the persons info and they refused to give it to me and only said that they have cancelled their spot and won't be returning. So I'm screwed! DO NOT DO BUSINESS HERE!!! I will informing everyone I know to avoid this place at all costs!

From the owner: Services: Storage Facility, Self Storage, Mini Storage, Boat…read moreStorage, RV Storage, Inside/Outside Storage, Truck Rental, Authorized U-Haul Dealer, Trailer Rental, Towing Equipment Rental, Moving Equipment Rental, One-Way Truck Rental, 24-Hour Storage Facility Access

Unfortunately, our experience with this moving company was very disappointing…read more During the packing process, I had to repeatedly follow staff around to make sure things were actually being packed. Items were left behind in closets, kitchen items were missed, and overall there was a lack of attention to detail. We were also told that our toiletries were "too much" and they would not take them, and they refused to take unopened, brand-new laundry detergent. Communication became another major issue. We were notified less than 24 hours in advance that delivery would be taking place at 8:00 a.m. at our new home. We contacted ownership and simply asked if delivery could be moved to noon because my flight was not landing until 9:00 a.m. and my husband would arrive later that day. Instead of working with us, Angie was rude and stated that we already knew when they would be there. That was incorrect -- she appeared to be referring to the packing schedule, not delivery. I explained our travel situation and tried to communicate in advance. The next morning, I received a message stating they were signing paperwork as "customer not present" and leaving the load at the house. To make matters worse, we discovered damage and missing items: * One dresser was damaged * Another dresser was left laying on its side * Our Tempur-Pedic bed arrived missing wires/components * A decorative statue was damaged Moving is stressful enough, and we expected better communication, more care with our belongings, and basic customer service. Unfortunately, this was not a smooth or positive

Needed movers because I couldn't ask my friends to help us move (I like my friends to stay that…read moreway). They came out and looked at all we wanted moved and listed it all and gave us a good estimate. We had a couple weeks to change items (some ended up selling with the house) and with those changes in place we awaited moving day. I don't know how to explain how great these guys were. They wrapped our items so nicely in blankets to avoid any damage. They were friendly and personable and way nicer to my 14yr old that kept asking them questions than they had to be. They didn't even grumble when I asked them to rearrange items when they got to the new house because I changed my mind where they should go. Best of all they moved a 300lb safe from a basement to another basement and tried their darnedest to get a standing freezer into the new house basement (unfortunately the logistics just didn't work). Estimate came in a lot lower than we expected too. I would recommend them again in a heartbeat !!!

What a great experience I had. It was very clean, easy to access and overall definitely recommend.read more

Black Diamond Storage in Hampshire is my number 1 recommendation for anyone needing to store a…read moretrailer, RV, vehicle, boat, etc. Ive stored my trailer there for a year now and am very happy with the facility. The location is secure, well-maintained, and easily accessible. I maneuver my 40' trailer in and out of there very easily. Excellent customer service. Elizabeth is always helpful and responsive to any questions I have. Knowing my trailer was in a safe and reliable place gives me peace of mind. I highly recommend Black Diamond Storage to anyone in the area looking for a secure and convenient storage solution.

I enjoy the open space and easy access. I can get my trailer 24/7. The company is very responsive…read moreand easy to work with. Payment reminder was appreciated.

From the owner: Lincoln Prairie Storage is proud to serve the Sandwich, IL community with secure and affordable…read morestorage solutions for RVs, boats, trailers, and other recreational vehicles. As a locally owned business, we combine Midwest values with modern storage features, ensuring your property is always safe and easily accessible

We have been storing our camper here in the winter for a few years and Rick and his wife Jeanne…read morehave been wonderful! The facility is huge, safe and clean. It's reasonably priced and Rick is a heck of a nice guy!! Totally recommend him for all of your storage needs.

Stored with them for a year. Friendly and responsive. Accommodating for drop off/pickup. Highly…read morerecommended.