Anna is amazing. Booked a trip to Jamaica several years ago. Jamaica got hit by a hurricane the…read moreday we were supposed to fly home. We didn't know what to do. Anna told us she would take care of everything and 2 days later we were on our way home. Now booking another vacation with Anna. The whole process has been seamless. She is great to work with. Recommend 100%.

We are very pleased with our agent Anna. She finds us the best deals. she is so easy to work with…read more She has the patients of a saint. we have worked with this agency for many years. will always go back. 5 stars!!!!

If you receive a call from a marketing company offering one of these 2 value propositions to assist…read moreyou to get out of your timeshare make sure and hang-up: 1. A way to convert to a "pay as you use your timeshare" versus paying the annual maintenance 2. A developer being on-site to make an offer to purchase your timeshare We showed up at the appointed time at the restaurant and the nice sales lady with KTO Travel we spoke with thought we were there to hear about a "Viking Cruise". That was the first sign things were about to go awry. The "manager" that came over to clear things up. I explained the pretense that got us to this dinner. After a very frustrating 30 minute ordeal he proceeded to tell me that I'd have to be a fool to believe that anyone would pay us a dime for a timeshare. He claimed that the marketing company they hired must've made a "mistake" and said that they have no control over the company but as long as we were there that we might as well hear them out. They proceeded to try and sell us a new program for $399 a year that would supposedly be better for us and eliminate our annual maintenance fees (no real explanation of how that would happen). The sales pitch for this new program was so convoluted that it made our current nightmarish booking experience with Hilton Grand Vacations sound better (hard to do). The other option available to us was to pay this racket $5,000 to get us out of our timeshare (along with a guarantee to refund our money that they needed on the spot if they weren't successful). He claimed that they're very successful of course. We could not get out of this meeting fast enough and I decided to make it my mission to try and save others from the experience. Photo of the pair below for reference.

I cannot speak to KTO Travel Solutions, as a travel agent, but if they contact you,and promise to…read morehelp you get out of your Timeshare, RUN. this is a pitch they used to get it to listen to a presentation about something that has nothing to do with helping you get out of your Timeshare. The presentations are confusing and misleading. Especially because they got you there under the premise that they are going to help you exit your timeshare. No matter how many times we told them that we did not vacation in the in a way that would make use of a timeshare or any vacation oportunity like that, and when we purchased our timeshare, it was local to a Membership campground where we spend our summers, with the exception of one trade when we first owned it 20yrs ago, we have only used it for the pool and facilities. But the way it was presented we still thought that our $6800 was for the most part to facilitate our exiting our Timeshare, and the 1st year of Dreamstar was like a complimentary trial for 10,000 points, with a 250,000 available. Even when I said we won't use it, and haven't..he still insisted we should give it a try as it will be there either way.

Wow!!! Great drivers...Both ways! We were concerned about this because "We've had some rides!"…read more Felt privileged to walk out of the airport and not have to rush to get into a bus...A whole bus was waiting just for us!!! I would recommend the travel service to everyone! Good people.

Place is filthy. Not worth the price. Smell of curry is real strong. The shower didn't work…read moreright. The towels had stains on them. Breakfast was a joke. The air conditioner wouldn't shut off. There is something strange going on here and I can't quite put my finger on it. Shady operation

The first room they gave us was dirty. Te second room was…read moreclean. The air conditioner did not work properly. The bed and pillows were hard as rocks. The breakfast was waffles Cereal 2 pieces of fruit really No butter no toast no syrup. The front desk were nice

Very pleased with the service from European Class Limousine. Used them both ways to and from O'Hare…read moreairport. They're on time, very courteous, and the limos are clean and comfortable. I will use them again when the need arises.

I love this service. I use them for all of my transport needs from Ohare. Drivers are friendly and…read moreknow how to read whether or not you are a talker or just want to sit after a long journey in peace.

Extremely disappointed in this company's professionalism and communication. I previously wrote a…read moredetailed Google review about my experience, which was later removed along with others -- very concerning. After canceling one trip due to the loss of our dog, we received a refund through our travel insurance. However, when a family cancer situation and later a travel advisory forced us to reschedule our second trip, everything fell apart. Our agent Kayla delayed responses, missed our preferred booking, and ultimately canceled our trip without consent. When I asked for a refund and to speak with the owner Jamie, I was denied both. The owner refused a phone call, insisted on email-only communication, and their explanation of the travel insurance completely contradicted what we were told before. Unprofessional, inconsistent, and untrustworthy. I strongly advise others to avoid this company

Jamie and her team are excellent to work with. We recently traveled to Sandals Dunns River and no…read moredetail was missed. I wanted to surprise my wife for our anniversary and they helped me put everything together from start to finish! My wife usually does all the travel planning, so I was pretty lost to say the least. They even helped me put together a packet for her to open with all the details. My wife was in tears, it was totally perfect. We won't ever plan another trip without Jamie and Pineapple Escapes! Thanks to them, we got our dream anniversary trip, and some cool perks on top. 10/10

I love traveling with Green River Tours. it's so convenient and they are always so fun! plus the…read morestaff is always so friendly.

I can't thank them enough for our amazing honeymoon. It was above and beyond anything we could have…read moredreamed. It was the perfect honeymoon. They were so patient while we made up our minds to travel and made everything so easy, offering a lot of recommendations and staying within our budget. Geri Costello was a dream travel agent. Excellence riviera cancun was a dream resort, and the honeymoon suites at the excellence club were insane! We can't wait to book another vacation next year with Janus travel. The getting to/from the airport and excursions with lomas travel was a breeze and affordable. We had no issues with the timeshare stands in the airport. Leaving can in was a bit of a mess to check in, it took about 45 min to just get checked in to give them baggage, but that wasn't an issue as we got to the airport 3 hours before we flew home. We got a free honeymoon package that we booked and showed them our marriage certificate to use. You can view the types of options on the excellence website. The resort- it's like something you see in movies. We had a private concierge for the excellence club guests, and a pool and bar area exclusively to that part of the resort. Our room was fantastic, we loved it. We arrived to fresh flowers, champagne, fresh fruit, and towel swans with rose petals on the bed. The room was huge, all the amenities (bar, TV, shower, sitting area, hammock, our door tub, and outdoor bed ) were all exactly as described. We walked onto the patio and there was a two person tub on one side (the jets didn't work, but that's ok) a bed in the shade on the other side and a hammock directly in front. There was a bed in partial shade in from of that, and fresh towels set on it every morning for swimming. The pool was 4 feet from the outdoor bed, so we could lay out and then jump in. The pools closed at 8 which was odd, but it didn't bother us too much. The room was cleaned twice a day, and we had people come to give us fruit, refill the mini bar, and put petit fours in our room every day. Our bed and shower were so comfortable, the only weird thing was a not very private toilet, it just had a glass frosted door, and you could hear everything from there, haha. We could eat breakfast as early as 7am at the private concierge if we had to leave early for an excursion at 7:45 and didn't have time to go to the breakfast buffet. The concierge would also take our large peso bills and exchange them for smaller for us. The restaurants and bars were great, and we had no trouble getting drinks by the pool. The drinks were delicious, and so was the food. The weather was perfect every single day, cooler in the morning, very hot in the afternoon (so we'd swim and tan) and cooler but breezy and wonderful by 6-7 at night. The beach had some seaweed but they cleaned it up every day and honestly didn't bother us in the ocean. (Which is typical for that part of Mexico and Geri let us know about in advance). They had fun activities and shows every night, and we loved the Mayan show and the Mexican fiesta night. On our last night we went to an all white themed dinner buffet on the beach lit up by lanterns and with live music. We upgraded our honeymoon dinner on the beach from the honeymoon package for $200 for a private dinner on the pier, and the pier right next to it had a harp player on it throughout our private fancy dinner. The champagne and wine was plentiful and the service was amazing. He even took some pictures of us on the pier which was so nice. We used our honeymoon hydrotherapy and foot massage spa treatment and upgraded to add a 25 min couples back massage. It was so relaxing and the spa beautiful. The service everywhere on the resort was incredible. We took excursions with lomas travel (recommended by Geri) to akumal to swim/snorkel with sea turtles and see an a over ground/open cenote, a trip sailing on a catamaran to isla mujeres and snorkel at the underwater museum of art, and a trip to chichen itza and an ecopark with a cenote and lunch included. 3 trips in 7 days was plenty. We explored playa del Carmen on our own one afternoon. I always felt safe, the only annoyance was the vendors who could be a bit pushy and follow you around the store- but My husband was good at bartering and deflecting them. It was amazing and perfect. We will use them again. Top notch work Janus travel!

I have been using Janus travel since my honeymoon in 1997 and 33 trips later we still count on…read moreJanus travels for the best vacations. People ask, isn't easier to just to use a computer? No, mark Janus will always find the best price and best places. No one else will give you such service. If there is a problem, mark is right there with you to resolve it with you. It's that professional touch. If I can give him 10 stars, I would! Highly recommend them.