Got the $600 Crew bag for just over $100...extra discount for being nice. Always be nice cause you get nice back. There is also a full warranty on these bags. read more

Fully stocked with a variety of sizes and styles, plus a full spectrum of different colors. But SPENDY! Yes, a $180 suitcase is going to last for years but it's still $180 and will get dinged by every gorilla that Delta Airlines employs between Minneapolis, Detroit and Atlanta. I tend to go through suitcases but it's mostly the wheels and their thin axles that get bent. Until I switched to spinners. Much more rugged but you lose a good amount of space for those two extra wheels. [Review 12406 overall, 2193 of 2019.] read more

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Went in to get recommendation's on which luggage to purchase based on my travel habits. Unfortunately the associate there was not very knowledgeable or very hesitant to give recommendations. After spending 30-40 min and about to leave, another associate showed up and asked if we needed any help. Explained our needs and he gave 2 recommendations (but really pushed one set). The set I purchased and after 10+ trips, I'm very happy with the selection. Everyone was extremely nice and polite, but I would suggest not leaving such an inexperienced associate to mind the store (almost lost our business). read more

I called the store and left a message. My call was returned promptly and my questions were answered, and I was told by John they could help solve my problem with a broken wheel. I went to the store a couple of weeks later, met John, and he could not have been more helpful. He got the parts I needed and it was quite obvious his main goal was to make sure I was still satisfied with the Travelpro luggage that I had bought more than 10 years ago. I couldn't have asked for better service. read more

Highly recommend. We walked in thinking we knew best and the staff listened to our current travel needs and anticipated needs and showed us multiple options while explaining the differences. They were knowledgeable on every aspect of each piece of luggage. Knew the lines in side and out. Yes after a year of travel the Bold was the right choice and not the one I went in to pick out. Will add the duffle once we go international for the 3 week trip in 2023-2024. read more