My granite countertops are stunning! The sales staff was easy to work with and gave us a great…read moreprice! If you want stone, GO TO FRANCHINO'S!

Gina was very helpful and patiently answered our questions on countertops. She also picked out one…read morefor us that we really liked and the price was reasonable.

Fantastic service, friendly people and phenomenal results! My 25+ year old carpet which has seen…read moreits fair share of pets and kids over multiple residents is totally refreshed. Extraordinary value and they are very diligent and are willing to work with you. Thank you Continental!

I've only had my carpets cleaned so far, but wanted to share my experience in hopes that it might…read morehelp others. They only charge for what they clean so I didn't have to move all my big furniture. Bed/entertainment center/sofa we're all left in place and they cleaned around it. Bill/Kevin are very responsive, sent me an appointment confirmation, called me when they were on the way. Communication and service is 10/10. Value for the price is great, I highly recommend Continental Cleaning and looking forward to using them again in the future.

They (Matthew) just finished our floors. We had sanding and tore out carpet and added new Hardwood…read moreto the dining room. Matthew kept me informed every couple of hours what was happening next and when he would leave and return. He did a excellent job on the whole thing. He explained how to clean and care for the floor, what to use and not to use. I would recommend them hands down, I am completely satisfied. Thank you Matthew well done!

The Flooring Guys did a fantastic job refinishing our hardwood floors. They completed a color…read morechange on 15+ year old hardwoods. Our floors now look better then new. Matt was patient and completely honest in guiding us through the process. I would highly recommend this company to anyone, I got exactly what I wanted and asked for! Amy M.-Richland, WA

Jose and his crew are amazing! We have used them on two seperate jobs, one for carpeting and the…read moresecond was a kitchen renovation and flooring. He's flexible with schedules which I find refreshing since most contractors would blow you off if dates changed. He's meticulous in his work and will only produce top notch work. If you're looking for a fair contractor who produces amazing results, this company is the one to use.

What a bunch of great guys. Mt. Zion installed laminate and carpet in our home recently. They…read moreworked very hard and quickly to get this job done on two separate days. They will definitely get any future work from us. Many thanks to Jose and his crew!!

Dave Murley is one of the best business people in the Tricities, and Murley's is a great place to…read moreget your floor coverings and tile. I'm a builder, and we do a pretty large volume of business with Murley's. Our experience is based on a large number of projects. First, Dave Murley cares. He is very involved and he thanks us for our business all of the time. He continues to earn our business by delivering amazing customer service and asking about products we would like to see and actually getting them in for us. We have had some emergency situations such as some carpet being stolen from a home right before closing, and Dave has stepped in and made things happen in an amazingly quick fashion. He has personally helped some of our folks by meeting them after hours or on a weekend when it was important. We have never had him not bend over backwards to deliver great service. Patty is also awesome. She is very knowledgeable and also works hard to deliver great customer service. If there is ever even a minor hiccup, Dave is involved and making sure things get taken care of, and that everyone is happy. Their pricing is very fair, and their selection is very large, and constantly changing and staying current. It's not a big ugly warehouse that you are left to wonder through by yourself. It's warm and inviting, with a lot of selection and help. Dave and Patty both know their products inside and out and can help people make wise decisions based on their needs and desires. As a builder we have floor covering and tile places trying to get our business on a regular basis. We have no interest because we know exactly what to expect from Murley's and there is no reason to change. They are truly the best of the best and I can't recommend them highly enough.

Truly a terrible, frustrating experience. My POC (Allie) absolutely refused to give me pricing on…read moretile and bathroom flooring I had picked out (unless I met with her in person, I guess?). She indicated that no printed, emailed, or texted pricing info was permitted, per Murley's policy. (Although that wasn't the case when I was pricing flooring with them weeks earlier). When I came in on a Sat, I was informed that no one else could provide me with the requested pricing on tile b/c Allie was off that day. Just crazy. I had already put $500 down to hold pricing on my 2,000 sq ft house flooring with Murley's. But b/c of the hassle when trying to obtain tile pricing, I ended up going elsewhere that day so that I'd be ready to meet with my bathroom contractor on Sunday with actual materials costs. I got pricing on everything I wanted in about 20 min! And they even met Murley's price on flooring. Let's just say Murley's worked REALLY hard to lose my business. But they did it. I'll never go back. And I can't recommend them in good conscience to anyone else.

We had SUCH a great experience with The Grout Doctor Tri Cities! From scheduling a quote, to…read morescheduling the work to be done,to the job being completed was great from this business and the owners are terrific! I would highly recommend them! My husband wasn't so sure that we truly needed the work done, but upon completion of the job - he asked "why didn't we do this sooner"? Chris had real attention to detail and very informative of the process. Below are just a couple before and after pictures.

Talk about bang for your buck. Cleaning and coloring our tired grout makes a huge difference in how…read morethe house feels. Grout Dr. answered the phone, was over for a quote a few days later, and at work the next week. They did a great job that made the house look new again, on time, on budget. Professional, personable, cleaned up after themselves and left only a flawless job on our tile floor.

Started late, ended early. Unhappy with lack of attention paid to being on center, and tidiness of…read morecleanup. Bad experience for my time and money. Reviews were requested that I initially ignored.

First off the pricing was amazing. They really pay attention to details. I am so happy with their…read morework. They have done 2 projects in my house. Can't wait for the next one.

Ken was very helpful with a project I have.I asked him about a formica remnant.He found me a…read morebeautiful large piece that worked great on a table that was let's say damaged.He gave me a great deal!! I will always go to Ken for my renovating needs. Thomas Ravella

Absolutely horrible customer service. Gave my flooring contractor the run around for a week saying…read morethe flooring would be in the next day then the next then oh it's just delayed it's being delivered tomorrow. Meanwhile they literally had no idea where the product was, zero communication except lying on delivery dates. Own called me and took zero responsibility and never offered an apology never tried to correct the situation or their actions. Tried to blame me for the situation when they literally made phone calls in front of me unable to find the flooring. My contractor couldn't believe what was going on. Cancelled my order and went to Home flooring. Home flooring was amazing. Great customer service. They ordered the exact same flooring and even $200 cheaper than Luke's. I strongly suggest taking your business elsewhere if your considering Luke's Carpet. Absolutely unprofessional, they take zero responsibility, the owner has no customer service skills or tact with talking to people. Go check out Home flooring. They will take care of you and for. Better price.