While this location was the closest when I was visiting Jackson, it did have an appointment…read moreavailable the same day, while the other locations didn't (well, once I asked the receptionist to actually check the other locations). They take walk-ins in the AM and appointments in the afternoon. I had little to no wait for my appointment. IDid have to fill out paperwork when I arrived, but I wish this was something that I could do online and print out before my appointment versus having to sit in the waiting area and spend 10 minutes filling out paperwork. The nurse called me back and took my vitals. We are became a little irritated is the very questions that I was asked on the paperwork, she turned around and asked me to input electronically on their laptop. Please don't duplicate processes as it is not time efficient. If you're going to ask me stuff on the paperwork, then get the information off of the paperwork or just ask the patient when they come in versus the patient having to spend time filling out a necessary paperwork. Once my vitals were taken and she asked a few questions, the doctor came in to see me in a timely manner. I explained what was going on. The doctor listed and took additional vitals. The doctor asked if had questions (I said no) and prescribed medication. The doctor was extremely friendly and has a great bedside manner. I didn't feel like I was being rushed. The doctor took time to answer questions and asked if I had any further questions and told me don't hesitate to reach back out to them if something came up. The facility was clean and there was ample parking. I can honestly say that when I come back to visit, if I have to see an urgent care facility, I would probably lean towards this particular location versus any of the others due to my experience.

This is a great facility with caring doctors and personnel. I have used them for both Urgent Care…read moreand surgery and was pleased with their services.

I have a newborn who was twitching. My mom called to schedule an appointment as we were concerned…read morethat it may have been seizures. My mom was told to take a video when it occurs and call back to schedule an appointment then. My son was not even two months. Thereafter, my newborn had an appointment last week to have his 2 months shots. The appointment was scheduled for 1:40 PM. We arrived at 1:50 PM to be told that my son could not be seen because we were late. I called my mom who asked about the 15 minutes window from time of appointment. My mom was told that they tell patients to come 15-20 minutes prior to their appointment which is the window. That was not their policy. We did not receive service for my newborn. I will never go back there as they clearly did not want to provide our newborn service and we were treated differently. Highly disappointed and concerned about the disparate treatment received.

Dr. Hicks at Internal Medicine and Pediatric Associates has been the primary doctor for my wife and…read moreI for about a decade. He is a board-certified internist and pediatrician. It may seem odd that a couple who has no kids go to a clinic with "pediatric" in the name, but they serve children and adults (in fact, they have a children's entrance and an adult entrance). I was referred to IMPA by my cardiologist after I told her how disappointed I was with the bedside manner and lazy diagnoses of the last THREE primary care doctors I had (from different health systems). Unlike the others, Dr. Hicks has always gone the extra mile to truly find out what's going on with my body, which is invaluable to me as I have a complicated medical history. He is very easy to talk to, he listens and takes notes, and has a warm bedside manner. The staff have always been professional and caring when I've gone there. The doctors' schedules tend to be pretty booked up, but they've always made the time to see us if we have a immediate health need. They also have an online Patient Portal that I can log into to see my lab results, next appointment, etc. I wholeheartedly recommend this clinic and any of the doctors for premium quality care. (I feel that the 1-star review below is unwarranted. The clinic does have a sign that states that they are closed for the lunch hour on Fridays. This isn't an issue for people who have appointments. If it is an issue for someone, then there are plenty of walk-in clinics in the area.)

Employees are super nice, especially Jerrod, Keiisha, and Chelly. I enjoy working with all of…read morethem. The ladies in the office are very cordial and seem to know their jobs.

Well personally this is the BEST clinic I've been to in years. They had me locked in since my first…read moreappointment. The wait is never long. The ladies at the front desk are always nice and respectful. These ladies make me feel like family and makes my pregnancy probably more easier than it's supposed to be. Tens across the board I always suggest this place to people because honestly It gets no better than this.

This clinic is decent in my opinion. It takes a long time for the doctor to give feedback sometimes…read moreand every time I try to make it easier and use the patient portal, but my request are never looked at by anyone. That's the most frustrating part of it all. Sometimes when you have an appointment, you still have to wait, but everyone is polite form what I have experienced.

Dr. Moses and her nurse Christy pretty much kept me alive my entire HG pregnancy. My pregnancy has…read morebeen really tough and the phlebotomists, ultrasound ladies, and my doctor and nurse TRULY did everything in their power to help both me and baby. I'm so thankful for the care I have received and would highly recommend!

Dr didn't find breast cancer in 2021, I had to point it out before I left checkup.had double…read moremastectomy and 2 reconstructions I returned in 2025 and 2026 and both visits was asked numerous times if I needed a mammogram. please read a patients chart before asking a double mastectomy patient redundant questions that are insensitive. they must make a KILLING off those mammograms!!! I was asked by 5 separate staff members including my Dr yesterday during my checkup. come on people. this is not practicing medicine. this is called running a bunch of tests on Indians calling it a day.

No one responds to a thing. Supposed to have called me 3 months ago on doing something other than…read moresticking a probe up my rear. They seem just want to do that instead of other options cause they can bill the insurance company more money.

Great staff. Usually short wait time in clinic. Address concerns and discuss options for treatmentread more