Service was awesome. My advisor kept me informed and they picked up my vehicle and delivered back…read moreto me. Seamless and perfect same day service

Lindsey at Terrebonne Fords Used Vehicle is absolutely amazing. she is down to earth, very…read morepersonable, and wants to do right by the customer. she throughly listened to our concerns and questions and handled them appropriately and in a timely manner. thank you again Lindsey!

Freddie and the crew at "keep it rolling" did a great job changing the transmission in my 2016…read moresilverado. They even gave me a 3 year warranty. So I figured I would put it to the test. I used that truck to pull a 4' set of choppers on a 5 acre pasture. It was locked in 4 wheel drive low, hour after hour, as I pulled the choppers through some really nasty terrain. My new transmission never slipped or complained once. I definitely was impressed. Good job guys!

The only reason this didn't get 1 star is because the sales team was knowledgable and friendly…read more Unfortunately they bate and switched us when we were ready to make a deal. Told us he'd be able to give us a "used" (loaner with 2500miles) 2020 CX-5 for around 24k and then we went to make a deal he changed it to 27.5k. We ended up getting a Brand New 2020 CX-5 from the Mazda in New Orleans for literally the same price AFTER taxes and fees.

All I can say about this place is that it is a place I can send my wife and daughters to without…read moreany worry that they will be ripped off. They will do a great repair job and charge an honest price. Once my daughter brought her car in because she thought the transmission was jammed into park (could not get it into drive). They took the car in, did all sorts of diagnostics, did not find a problem. They did not charge a penny! And she has never experienced this problem again - you figure out what that was all about? They place receives my highest recommendations.

We had a good experience at this location today. We have…read morebeen on a road trip for the last few months so this is the second time we have had to have our oil changed on the road and we are in a high roof van. Because it's Black Friday we thought they might be closed , especially when we didn't see anyone when we pulled in , but the staff came out promptly and even offered us a little bottled water which was thoughtful. They guided us in into the bay, took our information and told us how much it would be. My husband was able to find a coupon online, so the price was good as well. They got to work right away and we were in and out in about 15 minutes. They gave us a free air freshener and offered to check the tire pressure, which we declined because we stay on top of that ourselves, but it was very nice of them. The woman who pulled in next to us a few minutes after we started our oil change was advised right away that she had a little bit of an oil leak and given some options. I didn't want to eavesdrop so I'm not sure what she ended up doing about it, it seemed like she didn't want to do anything about it, but I did hear her ask the technician if he accepted tips as we were leaving and to "keep the change", so I feel like she was pretty satisfied with her service as well. I would definitely use this location if we lived nearby and I would recommend them as well.

Shady business practices and unethical staff. Will say and do anything to sell you something. Poor…read moremanagement and customer service. Stay away.

I've had occasion to use this place often over the years. They checked my old car before I sold it…read moreand my new car before I signed off on it. They've replaced side mirrors, batteries, and recently fixed some electrical problems on my Nissan Versa. They just moved to a new, bigger location at 478 Enterprise Dr., Houma 70360. They know I have to wait for my car so schedule me for early morning appointments. They are friendly, efficient and very thorough. I'd give them 10 stars if I could.

We took our 2017 Mini Cooper in for a tune-up and an inspection of the wiring for the brake lights…read more(the rats are ruthless down da' bayou!!) since we had a warning message that indicated that the lights weren't working properly. The techs changed the tires, replaced filters, oil, brakes and checked the wiring. Even though they didn't have what was needed (a Cooper-specific module) for the light issue, they printed up all of the information we would need to show the dealer to get it replaced. Even after having to order the tires, the car was ready even before the tires came in! The turnaround was unbelievable! Dropped off the car and picked it up the same week. My car washes take longer to finish - ha (maybe I need to ask them for pointers for that, too)! Great customer service and communication. The facility is very clean and even has a sizable waiting room, which is also very clean. We will definitely be bringing our vehicles here for future needs. :o)

Friendly staff, great service, I recommend them for anyone who needs good tires. Highly recommendread more

Couldn't even leave a tire for them to have it ready for the morning w/o paying 10 dollars to leave…read moreit when the tire cost over 120 really not good

Last month I stopped in for an alignment on my truck. The owner was super friendly and was able to…read moreget me in same-day. A couple hours later I had my truck back, driving straight down the road again. Thanks for the quick and friendly service!

These guys are the most honest mechanics I have ever worked with! Thank you Redmond's!!read more