Excellent communicator, very easy to work with, consistent feedback, on time. Offers meaningful suggestions

Hired Peter is take over for a contractor that lacked in quality and professionalism and got the same thing from Tri-South. None of the contracted work was completed, yet he's expecting me to pay full price for work that was shoddy, not done up to code, poor craftsmanship and never inspected by Peter, the general contractor with the license to perform services. Did not get a permit as required by Hamilton County. Came out to the job site once after the work started and only because I insisted due to the poor tile installation where his idea of quality control was me sending him a video of all the tiles taped in blue where they were uneven, had joint variances outside the allotment as indicated by the tile install compliance specs, and even though they used spacers none of the spacing was consistent. That was 95% of the tiles - see pictures attached. His crew backed out of the job after I complained about the poor tile install and about the hardwood floors finishing being blotchy and having t-bar marks all over the floor. He sent the hardwoods guys out to fix the t-bar marks and he only made it worse with his sanding and then expressed that mixing the top coat with amberizing makes it very hard to apply evenly and he really needs to sand the whole 1st level and redo all the slopes to make it even, after the fact, even though as "the expert" that was the application his chose. The sheen doesn't match at all (matte) compared to the original hardwoods (gloss to semi-gloss) as he never did samples so I could approve the sheen first. See attached photos. Peter decided to quit the job as he said their work would never live up to my expectations so it was better to part ways. Great customer service! Peter won't provide me with an itemized invoice for the work he claims was complete even though I asked many many times. He sent me an invoice for all the credits back for the things he didn't get to, even claiming the pantry was done when the door hadn't even been ordered and none of the shelving installed. To top it off, his crew left hot wires hanging in the attic, switches dangling (knowing I have young kids), exposed breaker panel boxes, drywall half finished (no attention to detail on sanding or properly finishing nail holes), open sewer plumbing pipes, and etc.. Horrible experience where I feel like he just took my money and left me high and dry because I challenged the poor quality of work. What's the point of hiring a GC if they don't even oversee and inspect their crews work for quality assurance and customer satisfaction?!? I've asked him to partially refund the payment made for all the incomplete and poor quality work and he went silent...so needless to say I had no other choice but to hire an inspector who specializes in litigation and file a civil suit to recoup my money, costing me more unnecessary expenses. Definitely would not recommend hiring! read more

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Pete and his crew are great! Honest, careful, and quick. I'll be using TribSouth again in the future when I'm ready to take on another major home project. read more

I recently left a review with one star for this company. Today they have sent someone over to take care of the unfinished work and have cleaned up the mess that was left. The worker was very nice and knowledgeable. I do want to give them credit for rectifying this situation. read more

Shoddy work, unfinished work, sloppy painting, no one showing up when scheduled more than once, mess not always cleaned up, and the main thing, we were used as an experiment on a project that we were led to believe could be done and had been done before. The failure of this project led to more expense for us in several ways. The whole job is very disappointing!!!! We were not considered an important job at all. read more

Didn't seem interested in my garage/workshop construction. Over priced quote, which I informed them. "HIs" office schedules meetings around "his" schedule only and wasn't concerned with meeting my schedule. Never heard a call back when I stated I wasn't available during the time on the day "she" said "he" was available. Pronouns used to protect names. Update: A representative contacted me apologizing for my experience. read more

Peter with Tri South Construction came and did work on our office in downtown Winchester and did a great job with our interior office build out. We were so happy with him and therefore called him again to work on my mother's home and he treated her so respectfully and did great work. Then we had him come out and do alot of work at our house and he has always come through and did great work. He answers the phone in a reasonable amount of time, charges fairly, and does outstanding work. Just thought I'd share. I've recommended him to all my neighbors. read more