We had four (4) plumbing jobs of varying levels of urgency. An outside sewer line clean-out &…read moreaccess pipe repair, a kitchen faucet installation, repairing a refrigerator ice maker water line, and installing a house bib tap. A big-name plumbing company's written estimate was around $3,000 for all four jobs. As for the ice maker water line, we were told it would require ripping open the floor & wall to look for it. Joe & Becky of Simpson Plumbing did all four jobs FAST and for less than half the other company's estimate. They were very pleasant to deal with; they provided clear explanations whenever requested. Oh, and Joe knew where to find the waterline. If you want your plumbing job(s) done with the best quality and at the best price, Simpson Plumbing is the ONLY company to call.

They were SC LLR licensed. They turned down the job and their price I assume due to no pro…read moreliability insurance. So, it is advisable not to hire folks like this who will not furnish professional insurance to cover workers comp; auto liability in case they hit your autos. Also to protect you from shoddy work and home damage by shoddy failing work. By Tim Williams, a retired licensed GC in SC and Fl.

Andrew was easy to work with and responded immediately to my request to replace an old Rheme unit…read morewith a new one. My project was relatively simple compared to others, but it was completed in about 2 hours, from pck-up to clean-up. As others have said, you won't be disappointed. Very personable, he fully communicated the failures of the old unit and why the new unit would solve future issues. Give him a try!

Chandler Plumbing is the best. I highly recommend them for all of your plumbing needs. I had a…read morecomplex job which included connecting my 53 yr old home to Greenville County Water, replacing all of the old piping and replacing the toilets. Andrew is extremely responsive, trustworthy, personable, knowledgeable and communicative. He kept me up to date on all details and finished my complex job very quickly. His 25+ years of industry knowledge is very apparent and he was able to make recommendations on other aspects of my home remodel. Andrew is a pleasure to work with.

I used Elemental plumbing in an emergency situation. He came out the same day and quoted us a price…read morethen left us without running water for 4 days causing us to have to go to a hotel. Then when he finally did show up he dug up half of our yard then broke the excavator he then informed me that he would have to wait till the next day when a repairman could be sent out to fix it this was at 3:30pm. So the next am at 830 am I was on the phone making sure someone was coming and they informed me that there was not a service call put in for that equipment. But they would put me in for one. Once it was repaired the job was finished in 3 hours, with no extra work needed than he had originally quoted. At the end of day 2 he left the job site and left his two workers to wait for me to return with payment. But had still not left an invoice. So I text him asking for one and the amount I needed to pay his employee. He then gave a Inflated amount adding another 1800. I text him back telling him I would send the originally quoted amount that I needed an itemized invoice and the pictures I had asked for earlier to pay the remaining balance. A week later I had received nothing from his end. When I suddenly received a text threatening a lein on my house. I asked for an invoice again he refused. Then suddenly he responded by saying "his lawyer" told me to give me an invoice ....... I guess another scare tactic. Then the following Friday he showed up at bar that I was checking IDs at and was hammered. He later was escorted out by the police at close and fell flat on his face. Hearing nothing from him after wards I assumed he must have realized what a jack he must have been. Boy was I wrong I stead he went to my sisters employer who had nothing to do with the "unpaid" job and told her he hoped that the unpaid balance didn't interfere with his ability to work for her. Now this is two different jobs completely unrelated in every way. He then discussed my finances with my sisters boss who then pays the unpaid balance. So he scammed someone completely unrelated to unpaid balance to pay the debt instead of just sending me the invoice I had been aaking for. When I found out about this I sent him along text asking him how he even thought doing this was okay. He then responded with I'm not reading all of that and then said your debt has been paid. Have. Good night. He sees nothing wrong with his course of action. This man is completely okay with running his business unethical bc he has no moral compass himself.

super fast service! Professional job done in lightning fast time. Matt did a great job replacing a…read morefaucet that leaked forever. He'll get my business any time I need it! Highly recommended and not out to kill you on the price

Scott arrived early, June 16 for his appointment.  I needed 2 toilets changed out. New ones sitting…read moreon the carport.  He moved one over to one side (small bathroom) so I could paint the wall behind it.  He then took the other old one (large bathroom) outside and brought a new one in. By himself. I finished painting and checked on his progress. He was tightening the bolts on that one (large bathroom), said he'd hurt his back. I told him I could help lift them,  to let me know. He commented that he has back problems. He said the flange under the toilet he'd just set was really high. ‍ He started on the next one in the small bath. It had been leaking between the toilet and the tank. He said he thought he could fix it without changing it out. I said ok. The new seal didn't work, it continued to leak. He said his back was killing him, he needed to leave and come back.  As he left, he said he'd let me know asap when he'd be back.  He charged me for the one toilet (large bath).  Within 3 days it was rocking.  I bought shims and tried to keep it straight and stable until he came back.   I sent him 3 nice texts asking if he was better and to let me know when he was coming back. He said the week after the 4th of July. He never called or texted. I left 2 voicemails.  He finally answered that he was out of town and would be back the following week. He would call to set up an appointment. That visit would have been the 3rd week in July. The first week in August, 6 weeks after his visit and tired of rebalancing a rocking toilet, I found someone to fix both of them. I had to pay another plumber to fix the rocking toilet and to swap out the 2nd one. The toilet rocked due to the flange. He had left it balanced precariously on the flange and an assortment of nylon shims. That issue was addressed,  the toilet set properly, squared up with the cabinet and tub, not rotated to the left as Scott had left it. The other toilet (small bathroom) was still leaking between tank and toilet. That toilet was changed out and sits squarely. I had an unstable toilet that rocked and moved and another I couldn't use at all for 6 weeks. I would expect a licensed plumber with 30 years experience to properly fix the toilet. The total lack of communication was also a disappointment.

Scott was extremely rude. He rescheduled 3 times and when he did finally decided to come, he was 2…read morehours late. I told him I no longer needed his service and contacted another plumber. He then proceeded to cuss me out and said I wasted his time. Terrible customer service.

Our half bath toilet flooded on a Thursday night, along with the master bath toilet and tub. We…read moretried to resolve the issue for ourselves on Friday with no success. Many plumbing services are closed over the weekend. We contacted ASAP Plumbing Services and the call was answered within a few rings. The plumber responded to our issue late Saturday afternoon (when most businesses would have been closed or gone home for the day). He assessed the issue and gave us a quote before beginning his work. We were pleasantly surprised by the reasonable cost of the service. He used a camera into the pipes to show us the issue, and had everything resolved within just over an hour. He also gave us a quote for additional services that would help us to avoid the same issue in the future. And he is also having someone contact us for remediation. Very thoughtful, respectful and professional, with extremely reasonable pricing. Call ASAP before you call any other plumber!

Ed was fantastic. Professional, very knowledgeable, excellent communication throughout the…read morewhole process. He installed a tankless water heater at a very fair price and his exceptional work ethic and attention to detai stood out. So much pride in his work, and making sure we were happy and all our questions were answered makes us want to give him 10 stars. So glad we found you Ed!

These guys have been great helping me with unforeseen problems in the old house I bought in 2021…read more Kind, understanding, considerate. Explained everything so I understood what was involved. They've done plumbing and HVAC for me. I highly recommend them.

My husband and I used them in 2022. I left a message on their site yesterday asking for help…read morebecause I could not afford to hire them now since my husband passed. Within 1 hour of leaving my message after hours mind you, Will the technician that came to my house over 3 years ago remember who I was and what he did for us. He answered my questions and explained what I would need to do to fix my toilet that would not flush. He asked me to take a picture and send it to him. I could not do it last night but again after hours Will answered my text and explained what I needed to do to fix my toilet. I will get the part this weekend and give an update. They are very professional, knowledgeable and helpful. What a blessing. They care and are looking for a customer for life, not just a quick buck and don't want to see you again.

"Dano" is a unknown superhero and Optima is a greater company for having him. Dan has just left…read moreafter going WAY over and above with a changing out of a troubled tankless water heating system. The troubles are not related to the plumbing side but the electrical side. Dano helped me as much a he could and did not leave until the electrician left so Dano could finish programming the tankless heater. The office was great in their help getting him here and explaining the process. I recommend Optima Plumbing, llc. To any one who needs ANYTHING worked on in the Plumbing field. Thank you David for all that your company does and the pride in which you do it.

I've always thought it a shame when some talented contractors could do their trade (plumbing,…read moreelectrical, paint, etc...) but they couldn't manage the business side of things. Well after struggling (and I mean STRUGGLING) to get my previous plumber to actually show up and complete a job I got fed up and looked for someone else. I picked up a flyer from AAA Upstate Plumbing at the Southern Home & Garden Show so we called them. Not only did they come out within a few hours of my call - but they had the problem fixed and noticed a minor leak on the kitchen sink that I had noticed too but forgot to mention. They fixed that and then did a small extra job on another sink that I hadn't called about but while I had someone there I asked. I can't say enough good things about something as small and simple as actually showing up and fixing a problem - it's not rocket science you know. I found a new plumber to use and I'm glad I did.

Matt and his guys have done everything for me-- drain line replacement, valve replacement, repair…read moreburst pipes, and a major re-piping job. Every time they exceed my expectations in Terms of professionalism, price and execution. My next job I will be hiring them again.

I use Gilbert Plumbing to unstop Drain was very please Carmelo and Jake work well together clean…read more Up well