I had to file a claim after a pretty bad accident, and the experience with this agency honestly…read moremade a stressful situation so much easier. The level of professionalism was great, but what really stood out was how comfortable Lauren made me feel. She talked to me like a friend who actually cared instead of just a normal business call. She walked me through the process and made sure I understood what to expect every step of the way. Never felt rushed or brushed off, which meant a lot given the situation. I really appreciate the support and would definitely recommend them if you want an agency that's both knowledgeable and genuinely personable.

2 week delay in response! I have had the experience of not being able to talk directly with or…read morereceiving a reasonable response from my agent. I realize there are times of high volume but my previous agent always had time to respond to my needs. If something critical was preventing a quick response a reason was shared and attempt made to help with my situation. I have been very disappointed.

So an associate from Combined Insurance came to my home to talk with my family and I. Her name was…read moreDiann and she was awesome! She spent over two hours with us answering all of our questions and finding the right policy for us! Diann was such a down to earth person and it was truly a pleasure to meet her. If you are in the market for a policy Diann is your girl!

I'm giving them 1 star because there is not an option of 0. I was signed up with promised of quick…read morepayout with history and physical and operative report for my claim that I started in December, December people. They misrepresent their services, an example we pay quickly, as soon as we have the h&p and op note. Lie! Lie lie!! Combined insurance has been around for very many years however, when it's time to pay up that they say they will pay you for your sickness. I have both accident and illness policy. I pay 70.00 every month for coverage D/t sickness or accident. I'm calling the insurance commissioner tomorrow. I'm tired of excuses and they keep calling my dr's for the very same thing I have already sent them. Combined insurance is a flipping joke!!!!!!!!!!

We used Linda for our primary mortgage when we first moved to the area. We wanted to help local…read morebusinesses and we had some communication problems with our load officer at Quicken Loans. Ultimately, Linda responded and Quicken didn't. The rates and cost were virtually the same. We should have known after the errors that I caught (thus having to spend hours reprinting in her office w our newborn). On the closing day, she was extremely disorganized, flustered and confused. We recently contacted her again to look at a refi her response was slow and it seemed to be more of a bother than a service. She didn't know the rules of the program and told me it wouldn't be available. Quicken knew more. When it came to our due diligence, we quoted 3 firms and Linda and Quicken had the best rates again. I begin to peel back the onion and ask questions. Linda realized she couldn't compete, she decided to sent a fairly condescending text essentially telling me she didn't have time for me and I seem to have an "affinity" for Quicken. What I have an affinity for is placing my methane in the right hands, her weren't them obviously. We wanted to give our buisness to a local company like the last time, but Lindas careless attitude and condescending brush off assured me that we couldn't this time. 100% unprofessional. Either way, avoid her. Her techniques are archaic and she acts in poor character when confronted with competitive numbers, basically her job. Linda doesn't like to work. She will tell you stories of how she is so busy she is and how clients are banging her door down; like it's some sort of privilege to be allowed to work with her. She also expects you to be lazy and just believe what ever she tells you. It's too bad more of her clients didn't do a simple due diligence check - it could have saved them tens of thousands.

I am a Realtor who has personally used Linda for my own personal mortgage as well as sent many…read moreclients her way. My mortgage transaction went off without a hitch, even though it was a bit complicated. My clients have always been nothing but happy with Linda's professionalism and knowledge of the mortgage industry. She walks first time buyers through the process step by step and works tireless hours, just two of the reasons I send clients to her. I have even needed her myself way past "normal" business hours. The below horrible review was one of my clients, who seems to have gotten a few FACTS misconstrued, as I keep in excellent communication with my clients, their lenders and the attorney and therefore know what is going on within the real estate transaction. Atlantic Financial saved my clients over $10,000 in fees, my clients told me this themselves. Possibly the reason they went back to the same company for a refinance??The day of the closing, everything went just fine and it was the attorney who had to get up and print up missing paperwork, not Linda. There were no major errors as far as I can remember, and in all honesty sometimes humans make errors. I myself will always recommend Linda to anyone needing a mortgage, refinance or construction loan, as I have never dealt with any other lender that is as patient, knowledgeable, communicative or hardworking as Linda.

Great help amazing customer service, very respectful would highly recommend to others out here to…read morego through this agency

Good prices and excellent customer service! Were really helpful into helping me begin my home…read moreinsurance with State Farm and they also provided help in Spanish!