We recently had our wedding ceremony and reception at Trigg Banquet Center, and I genuinely cannot say enough about the experience. I say this from a different perspective than most reviewers because I worked in the banquet and event industry for years. I know what it takes to execute an event well and how quickly little things can go wrong. I have never seen an event executed as flawlessly as ours was. Our guests were impressed, our families were amazed, and most importantly, my bride was treated like an absolute princess. Our experience with Trigg started about a year before the wedding. I had attended events there before and always had a memorable time, so I recommended that my then-fiancée and I meet with them. We had already done tastings at other venues. They were nice, but pretty much what you'd expect: us, our moms, a chef or event planner, an empty banquet room during business hours, trying to imagine what the room would look like during an actual reception. Then we went to Trigg. They offered us a private tasting, but we attended one of their monthly tastings instead, and it absolutely blew us away. The entire room was set up like an actual wedding reception: DJ, photo booth, lighting, bar, buffet displays, passed appetizers, different table and linen setups, centerpieces, hotel representatives for room blocks, plus recommendations for cakes, flowers, formal wear and other vendors. Instead of asking us to imagine our wedding, they actually showed us what it could be. Even our moms were in awe. We tried the food, used the photo booth, heard from vendors and met the owner, Terry, who personally went around introducing himself. And the food was phenomenal. Having worked in this industry, I know there's a huge difference between preparing a few great tasting portions and producing that same quality for a room full of people. Trigg proved they could do both. By the end of the tasting, both our moms were telling us to book. We couldn't book fast enough. Some of our original dates were taken, and Trigg worked with us to find alternatives. They offered the DJ, Chiavari chairs, reasonable bar packages, fantastic appetizers and several great dinner options. The hardest part was deciding what we wanted. For the record: Beef Tenderloin and Chicken Marsala. Great decision. Later, we met with Tommy to finalize our menu and details, and then there was Chef Chessa. We gave her a challenge. Our guests included vegans, vegetarians, gluten-free guests, people with shellfish allergies and diabetics. She didn't treat a single request like an inconvenience. She exceeded expectations for every one of them, in some cases preparing specific plates for individual dietary needs. That's above and beyond, and it meant a lot to us and our guests. Roughly two months before the wedding, we ran into a scheduling conflict with the church and were struggling to make the timeline work. Trigg suggested having the ceremony at the banquet center. I'll admit, I was apprehensive. I didn't want to inconvenience our guests or create an awkward transition between the ceremony and reception. Instead, Trigg made it completely seamless. The ceremony ended and drinks and appetizers began almost immediately afterward. The execution on our wedding day was seamless, flawless and flat-out impressive. We had Teams meetings beforehand, selected our songs, prepared our programs and established a timeline. I even managed to get us about ten minutes behind schedule, but their team never lost control of the event. Wedding-party introductions, dinner, prayers, speeches, cake cutting, first dances and everything in between stayed organized and flowed naturally. Their staff moved with a sense of urgency, which, having worked in this industry, I can tell you is something you don't always see. Terry personally checked on us during the reception, as did his team. Our DJ was fantastic and even honored one particularly important request from the bride and groom: not a single Taylor Swift song was played the entire night. To each their own! My wife wasn't stressed. She was treated like a princess. She was able to enjoy her wedding instead of worrying about what was happening behind the scenes. It truly was one of the happiest days of her life--and mine. I've never heard as many compliments during and after a wedding as we got about ours. Guests were still talking about it the next day. Trigg accommodated our guests. They even let my Dobermans be part of our day. But most importantly, they understood something that sometimes gets lost in all the logistics of planning a wedding: the bride wants to feel like this is her day. Trigg made absolutely certain that it was. Happy wife, happy life--and if you want to start yours off right, I would recommend booking Trigg Banquet Center as soon as you can. Trigg helped give my wife the wedding day she dreamed about and gave both of us a day we'll never forget. Five stars doesn't feel like enough. read more

I cannot say anything bad about this place. Trigg was perfect for our budget friendly wedding while providing everything we needed. Terry was extremely kind and helpful! Decor, service, ambiance and amazing food was all provided. I will recommend this place to anyone for their event. read more

My wife and I attended the St. Charles Golden Games banquet at the Trigg Catering & Banquet Center. As a former activities director I appreciated that the tables were not crowded, and the procedure for us to get our food at the buffet table was organized and orderly. The food itself was very tasty, and there were servers, which is always appreciated. After we finished eating, our plates and silverware were taken away. All in all, it was a very good experience. read more

I LOVE this venue! I had my wedding here about three weeks ago and I also used this location for my mother's birthday party. They NEVER fail to create an amazing experience! Their rates are very reasonable and Terry is easy to please. You can always reach him in a timely manner and he'll work to accommodate your needs. Make sure to let him know everything that you may need because he may already have it available. I bought a few items learn that he already had them available to use! I will use them for every event I plan in the future. read more

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Terry is so accommodating and the staff is excellent. I have booked four events there and they go out of their way to make your event a wonderful experience. Whether it be a memorial luncheon for 40,a volunteer Christmas luncheon or bowling banquet, they go out of their way to provide table decor, up lighting, colored table linens and a great menu. Of course I will use them for any event that I'm in charge of read more

We had our wedding reception here on 5/11/24 and everything turned out perfect! Terry was so wonderful to work with, and he was very willing to make many things work for our wedding. All of the workers were phenomenal! They set everything up and took everything back down after we left, and we just had to worry about showing up and having fun! It made the celebration so easy! I would highly recommend for a wedding reception! Everyone loved the food as well! read more

My daughter had her reception at Trigg this past Saturday and everything was very nice. Terry and the staff did a great job. The food was good and reasonably priced. My daughter had made her own centerpieces and they took care of putting them all out for us since we didn't have time to do them Saturday morning. Terry was very friendly and works with you so you get exactly what you want. I would use them again. read more

We could not be happier with the job Terry and his staff did to make our daughter's wedding reception, 5/4/2019, a great celebration. They accommodated an additional item on the buffet as a surprise to our daughter without hesitation at a very reasonable charge. The DJ was spot on with the music selection/variety, volume and commentary. We had an open bar and Joy (bartender) was as pleasant as could be. The servers were unseen until time to remove dishes from the tables and were courteous and professional. We highly recommend them for a wedding reception. read more

Doesn't have high chairs or booster seats. Food's OK. Is clean and maintained except for the non functioning drinking fountain in the lobby. read more

Trigg and specifically Terry Wilkerson have stolen over 2000 dollars from me. I paid them in full to do my wedding reception. All the coordinations were made. Coming up on the date they canceled due to covid. I rescheduled again and moved all the venues to their new date. They canceled again. I talked with them trying to reschedule and have been unable to follow up with them. Remind you we had a contract and they were paid in full already and they have not provided any service. When I inquired about a refund they said they could only refund half of the money. Meaning they would get over a 1000 dollars for providing absolutely nothing. Either way I emailed them multiple times many times just to try to get any sort of refund and they refuse to respond. They are not a legitimate business interested in any type of customer service and have no problem taking your money and then ghosting you. Im pretty sure they are under investigation from the better business bureau at this point because I am highly aggravated at them being okay stealing thousands of dollars and promising things but constantly canceling and then refusing any type of refund. Please do not book them and go with a more reputable and honest business. read more

We got married on st Patrick's day ,Terry and his staff were more than accommodating, my decorations were set just as I asked,the food was delicious,anytime I had a question or a change in plans it was addressed immediately, best choice ever! The uplighting with choice of colors was my favorite! They even have in house cake people,dj,and photo booth if needed! We will use trigg services again in the future! read more

My husband and I had our reception here on 11-18-17. Terry made the entire process so easy and stress free! The staff did such a great job and made the entire night wonderful. The house dj also did an amazing job! I would recommend Trigg to anyone! Great food, price, staff and gorgeous set up! read more

We had our wedding recently. Trigg did an amazing job of setting up and running the event. The food was absolutely amazing. They made sure everything was taken care of. The DJ we rented through the hall was on point. Highly highly recommend using this hall xfor events. read more

I had my daughter's wedding reception here. It was by far the best decision we made. Everything was worry free. Tom & Terry were so accommodating they went over & above our expectations. The venue was beautiful, food fantastic, bartenders & servers friendly everything was fantastic. I can't say enough about Triggs. We were treated so well & had a great time. read more

First off I'd like to start by saying that I am truly disappointed at everything that happened. This is not the place to take your xc team of 40+. If you are going to have delicious pasta please do not run out. You had ONE SINGLE THING OF PASTA. Not everyone had the pasta. Also, the staff was awkward and the salad was floppy and soggy. The chicken tasted like a burnt tire covered in gravy. The roast beef was nice though. Why must you insist on serving the small least potatoes on planet earth. Good night, hope you make you more pasta next time. read more