I am filing a complaint regarding The Reserve at Wauwatosa Village Apartments due to concerns of…read moredisability-related housing discrimination and failure to comply with Fair Housing Act requirements. During the application/approval process, management and/or their third-party screening provider refused to appropriately accept and process valid Emotional Support Animal (ESA) documentation, despite ESA accommodation letters being legally protected under the Fair Housing Act. I provided additional supporting documentation as requested; however, the documentation continued to be questioned and improperly rejected in a manner that appears discriminatory. I contacted the company directly to address the issue, but they stated that the matter was not their responsibility because the process was outsourced to a third-party provider. This response is unacceptable, as the property remains responsible for the actions of any third-party vendors they hire to act on their behalf. Additionally, I attempted to follow up with office staff, including Taylor Gaw, but no meaningful assistance or resolution was provided. Due to the continued refusal to comply with legal accommodation standards and the discriminatory handling of the ESA request, we were ultimately forced to withdraw. I am requesting that this matter be formally reviewed and that The Reserve at Wauwatosa Village Apartments be held accountable for discriminatory practices and failure to follow Fair Housing Act accommodation requirements

Towing cars without giving people a notice is unacceptable. If you told people that their cars were…read morenot registered and you would tow it, most people would rather pay you than the $300 to get out of the lot. Towing those who didn't pay after you gave them a final reminder is more reasonable.

I lived here for 2 years (2004-06). Spacious apartments, attentive management, indoor parking (a…read morehuge plus during Wisconsin winters), and being directly adjacent to a nice park with a par 3 golf course made it a great place to be. If only my rent now could be what I paid at the Fountains...

I have lived in a number of Apartments across US. And, believe me if I consider the below Points,…read moreFountains of Wauwatosa tops the list. 1. Value for Money 2. Management - Julia takes care of all the Issues brilliantly. She is helpful, flexible and responsible. 3. Safety - I had was little skeptical initially when I moved in, reading some old reviews, but as of 2013 this Apartment is safe. 4. Location I had to move out because of work, but I still miss living in this apartment. Cheers!

This place is my new jam, or house, whatever. Its awesome. We have windows, walls, closets, a…read morekitchen, and whole bunch of awesome! It is actually an old warehouse that has cinder block walls, concrete floors, and stainless steel kitchens, in an up and coming neighborhood. We love our new place!

We are a young professional couple, and after a thorough couple days of looking at apartments all…read morethroughout Milwaukee, a two-bedroom on the top floor of the JHL building was our top choice. We put money down to hold our spot and as we were driving away a man from a showing I had canceled called to insist we come look at his brand new townhouses on Humboldt. We did, and were wowed, but loved the character at JHL and told the owner of the townhouse no thank you. I took the weekend to think about it and after crunching numbers/pros cons, I changed my mind only because: 1) Price. It would have cost between $4-5k more (than our other option) to live at JHL over two years factoring in parking, ALL utilities (even trash), and some nonrefundable amenities/pet fees. 2) Convenience. JHL Only has surface lot parking (not covered), which costs $80/month. Our other option had two attached garage spots included in the price of rent. 3) Location. I didn't love the feel of the neighborhood. I know Walker's Point has a lot of great restaurants etc. but it didn't feel like a place I'd feel comfortable walking the dog/running at. 4) Some minor cons: utilities would probably be ridiculous at JHL because of the huge windows/very large size of the unit we were interested in, electric range instead of gas range (as someone who cooks almost every night, that was something I really wasn't looking forward to), stand up showers instead of bathtubs. All that being said, the unit we were wanting to rent was incredible. 18-foot ceilings, tons of natural sunlight, great views, incredible warehouse character -- all concrete, exposed ductwork, expansive loft windows. It had in-unit laundry and a dishwasher, both of which are non-negotiables for me at this point in my life. Shaina, the person who represented JHL and showed us the space, was incredibly kind, prompt in her responses, and wonderful to work with. She was also flexible when we were trying to negotiate rent based on being willing to sign a longer lease. After we changed our minds, she returned half of our application fee, even though it was pretty clear at the time we paid it we would not be getting it back if we were approved and decided not to live there. She waited for me to move and then mailed it to my new address. I was really impressed with that customer service. I'm still sort of sad we didn't live there even though I love our new place. Our new place is brand new with awesome amenities and I really love the neighborhood, but there's just something about the character of a loft.

This is the Worst place you could ever move to!! Don't do it! They have bedbugs and chargesyou…read morethousands of dollars to keep having the aprtment sprayed $600.00 every time. And they keep coming back because it's infested I think they're in the vents or walls And they charge 600.00 everytime someone has to come in and spray! These are slum lords for sure!! They are horrible all around with everything towing cars charge you for everything that breaks. They need to be shut down!

I lived here for 11 months and couldn't wait to get out…read more Pros: *Application process and choosing your unit was simple and fast *garbage chutes in the hallways *heated underground locked parking *great location Cons: *management is fake and don't genuinely care about their residents *they tow cars without real investigation..they can send an email about anything and everything else except ask people to move their cars to prevent towing *ventilation system is nonexistent. Hallways smell like smoke, curry, cat, old food, etc. and is literally sickening *old carpet in hallways, paper think walls and floors *dirty common areas..they do NOT clean weekly and I lived here during Covid-19 *elevator smells and always dirty, old *no security cameras in the back parking lot - my car was stolen from back there and without cameras there was nothing anyone could do about it basically *again, NO COMMUNICATION about moving cars before being towed -- my boyfriend got his towed because THEY decided they wanted to cut down a damn tree and didn't communicate anything at all to the residents about it. THEN the same week I bought my new car, my car gets towed for "snow removal". Pure bullshit. And when you call the manager about it she puts on this fake ass "concerning, but happy" tone and does NOTHING to accommodate you and instead tells you what you should have done rather than help in the moment. I probably won't even get my deposit back seeing what the other reviews have said. But good fucking riddance! This was literally the worst living experience I've ever had. I'm so glad I'm out of that trashy ass apartment complex and have moved somewhere bigger and better.

I have been living here for a year and a 1/2 now and love it. It's a new building, so obviously…read moreeverything inside is new also. Clean heated underground garage, friendly staff, and the best looking people are all found here. The real plus is that when you live here, you are walking distance to so many places.

My wife and I signed up for a 1 year lease in a 2/1.5 and overall we really enjoyed our stay. The…read morecomplex is older as well as the unit we had but we were able to make it our own. Although the complex is older I think it gives it character. Maintenance and staff were always took care of us and addressed any concerns we had. The complex is also in a great location, which may be factored into the rent. I enjoyed having the interstate right around the corner and it was nice having Brookfield Square right down the road too. Brownie points too for internet and cable being included in the rent. I would recommend Carriage Way to anyone looking to rent.

OMG. Felix and Janet are so nice and easy to work with. Maintenance is always completed so quickly…read moretoo, Thank you!

Long story short- after day 4 of moving in I found cochroaches in my kitchen cabinet. They…read more"treated" my unit only (obviously in an infestation the WHOLE building should be treated, but wasnt) problem never went away and after the management admitted where the roaches came from and that the woman "had been treating it herself for awhile" I was forced to break my lease after just one month. I lost out on thousands of dollars having to throw away brand new furnature. The management was difficult to deal with when moving out and now I got a call from a collection agency telling me I owe more money to them even after they kept my security and the apartment was only vacant one month after I left. No letters or itemized bill was sent to me since I've left. No communication at all until I got a call from the Collection agency. Do not rent from these people. Besides the obvious major roach infestation, people complain constantly of VERY thin walls and being treated like children by the office management.

Wow, can't believe no one has reviewed this place yet! I've lived here for the past year. The…read morerent is very reasonable for what you are getting. The units are clean, modern, nicely appointed, and well-kept. Possibly one of the best things about this place is the management. They really get to know you on a personal level, without being nosy. You can call the office and they will know who you are when you say your name, even though they manage 5 buildings of around 30 units each. They are very reasonable about move in and move out needs, in terms of needing to move in early. They will pro-rate you for the extra days. They also allow month-to-month if you need to do that. There is a grace period for rent. The management is on-site in the office every day from 8am - 8pm, except Sundays I believe they are either gone or leave early. This is super helpful if you get locked out or have an issue you need addressed RIGHT NOW. They allow 2 pets - 2 cats, 2 dogs, or 1 of each. Dogs must be under a certain size and weight. The other tenants are quality folks, although there's always someone who will get on your nerves. Most everyone is friendly though! There aren't really any people who do obnoxious things like blast loud music. The buildings may have a tiny bit of a water seepage issue down in the parking garages below, but it's never been a problem. They keep dehumidifiers running in the storage lockers. The units themselves are fine. If we weren't planning to buy a house we'd be staying here! Nice place.

As I am apartment searching for our new place in CA, I keep thinking about how I wish I could find…read morea place exactly like the Boston Lofts in our new location. This was absolutely the best apartment we have ever lived in. The management was very nice and attentive, I loved the rooftop deck with patio furniture and grills, and I miss the time my husband and I spent by the fireplace in the clubhouse with the complimentary coffee and tea. They also have a gym, which is small, but wasn't heavily used so I rarely had to wait for a machine I wanted. They had fun resident parties, as well. The location is amazing in downtown Milwaukee. You only have to walk half a block to get into the skywalk system. If you want to take transit, almost all of the bus lines stop along Wisconsin Ave. within a block or two. I worked in Mequon and took the Ozaukee County express to work. My husband was a graduate student at UWM and took the express bus to school. Also, the underground parking was an incredible asset to us, because we started our family here and could go from underground parking to underground parking in the winter without having to bundle our baby. Our apartment had an amazing view of downtown and the lake! The high ceilings made the space feel very spacious and open. We never heard our neighbors, but we were on the 9th (top) floor. You may want to pay attention to where your unit is, because some people complained about construction noise from the parking garage across 4th st. However, it is probably over by now because that was over a year ago. The appliances were basic, but we mostly ate out anyway. I think you can get units with upgraded appliances if you want it.

My boyfriend and I recently moved to Milwaukee and we did lots of apt. hunting in the process…read more Jessi at Boston Lofts did a fantastic job of supporting us in our search and giving us a comfortable, inviting tour of the place! The Boston Lofts were undoubtedly our #1 downtown choice based on location, amenities and price. We ended up going with another apartment choice because of our work situations, but we won't forget the great help Jessi was to us!! If downtown ever becomes our ideal location, there's no question we'll be pushing to live in BL :)

Accounting and bookkeeping, customer service, legal, actual property management of the home, tenant…read morerelationships, in short everything is pretty terrible.

PAM doesn't deserve even 1 star. The number of errors in their accounting and poor communication…read morewere to the roof! I finally was fed up and gave them 30 day notice to part from them. They took 2 months and as soon as they took the management fee for the month of August, they stopped picking up my calls not waiting to give my keys, not completely paying the rents they received. There is still money in their account that they have not closed. They dont respond to my calls to explain. I went to their office to talk to them and pick up all my extra keys and found out the adress they have on file is not theirs but a hair salons. Gino who has been the main contact told me he doesn't work there anymore. Jim Miller is nowhere to be found. Workers are unprofessional and doesn't follow through a single promise. Stay miles away from these people!

After living here for 2 1/2 years, my son demanded I update the review to a full and glowing 5…read morestars. Here is his review. hi this is tims son so if i write some words wrong plz don't judge me i commanded to my dad to rate this 5 stars because i have learned a life lesson in stone gate. its that you can never trust 13 yr olds who are rude and i have made many friends and many enemies and i have conquered them with my wrath and taken over stone gate and if you are seven or six or five or eight or to 10 you will be a good knight to my empire :)