Cancel

    Open app

    Search

    Troika

    5.0 (1 review)
    Closed 11:00 am - 4:00 pm

    Troika Photos

    Recommended Reviews - Troika

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Troika

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Dogtown Roadhouse - Has Dogtown gone to the dogs?

    Dogtown Roadhouse

    3.8(135 reviews)
    0.0 mi
    $$

    I've been coming to Floyd for the past 15 years, and Dogtown used to be a staple. Unfortunately,…read moreit's gone seriously downhill. The vibe just feels off now and what once felt welcoming and authentic feels more exclusive and self-important. :( The service is especially disappointing. You can stand at the counter forever waiting for someone to even acknowledge you. Basic hospitality goes a long way, and it's frustrating when staff can't even acknowledge you with a simple "we will be with you shortly" or even offer a simple smile. There's an attitude from some of the front-of-house staff that comes across like they've "arrived" and are above basic customer service. Floyd has always been about community and authenticity, and it's disappointing to see a place that once embodied that lose sight of what made it special.

    BEWARE DOG OWNERS AND SERVICE DOG HANDLERS…read more When we arrived at Dogtown Roadhouse in Floyd, VA, my husband brought his federally protected service dog. Upon arrival, the hostess informed us that service dogs were not allowed inside the restaurant and directed us to sit on the outdoor porch instead. As soon as we reached the porch area, two unleashed dogs--a German Shepherd and a blond pit bull mix--charged at my husband and his Golden Retriever service dog. During the attack, my husband was bitten on the hand, and the service dog was bitten on the neck and pinned to the ground. The hostess stated that she witnessed the entire incident. We immediately notified the manager, James, and contacted law enforcement to file a police report. The owner of the attacking dogs left the property within minutes of the attack. What was equally disturbing was the response from management. When we brought the attack, the injuries, and our concerns to the manager's attention, we felt the situation was largely dismissed rather than addressed with the seriousness it deserved. The response we received gave us the impression that the attack and its consequences were not considered the restaurant's responsibility. Afterward, we asked management why unleashed dogs were permitted in a public dining area. We were told that the dogs belonged to "good people" and that the restaurant does not enforce leash requirements for customers' dogs. What is particularly concerning is that the restaurant's website states: "Well-behaved, leashed dogs are welcome to join you at outdoor tables on the covered porch while you enjoy your meal." Additionally, we will be filing a complaint regarding the restaurant's refusal to accommodate a service dog indoors, as service animals are protected under federal law. This was an extremely upsetting and preventable situation. We are disappointed by how the matter was handled and by the apparent lack of enforcement of the restaurant's own stated leash policy. Based on our experience, we will never return and would strongly encourage dog owners and service dog handlers to use caution when visiting this establishment.

    Photos
    Dogtown Roadhouse
    Dogtown Roadhouse - Warm cookie with vanilla ice cream

    Warm cookie with vanilla ice cream

    Dogtown Roadhouse

    See all

    Troika - galleries - Updated August 2026

    Loading...
    Loading...
    Loading...