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Trout Lake Group Chartered Accountant

5.0 (2 reviews)

Services - Trout Lake Group Chartered Accountant

Audit and conflict resolution support

Current year tax preparation and filing

Past year(s) tax preparation and filing

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Liberty Tax

Liberty Tax

(5 reviews)

Kitsilano

Gordon Douglas is someone I have trusted with my personal and corporate taxes for years. A…read moretrustworthy and thorough individual who takes the time find what deductions and refunds you qualify for. Most other services only take your forms and process without a second thought. I real life saver every tax season!

I hired Liberty Tax because I wanted professional advice after selling a rental property and…read moredealing with capital gains. Instead, my experience was extremely disappointing. After reviewing the returns they prepared for my husband and me, I discovered numerous errors and omissions that required multiple amendments. Had I not carefully audited their work myself, our tax returns would have been incorrect by over $5,300. I spent more than 10 hours researching tax rules and identifying mistakes that I had paid a professional to catch. In my experience, the service felt more like data entry than professional tax advice. Important deductions and tax treatments were missed even though the supporting documents had been provided. If your tax situation is straightforward, you may be just as well off preparing your own return using software such as Wealthsimple Tax and saving the preparation fees. If your situation is more complex, I would recommend looking for an experienced tax professional elsewhere. The local franchise declined my request for a refund, and I am still awaiting the outcome of my complaint to Head Office.

Trout Lake Group Chartered Accountant - taxservices - Updated July 2026

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