Using our TST 507 for a cross country road trip and display wouldn't turn on after the first day. After spending an hour on the phone with Mike troubleshooting various power cords and rebooting methods and filling out warranty registrations he said he'd have Peg call us the next day and have a new unit overnighted to our campground as he "had done the day before for another customer". A week has since gone by and we had heard nothing. When I called back today, Peg answered, knew of Mike and said she had heard nothing of this issue, even though she was able to find our warranty records I had submitted the previous week. She stated she would NOT be able to get us a replacement on the road as she deals with UPS, and she isn't allowed to handle warranty without receiving the original device back and basically sorry about luck. I'd caution anyone purchasing a unit from TST truck based on the poor quality of our product, multiple systematic failures in customer service and poor support and resolution in a critical situation. When it worked, it worked great, until it stops working and they literally leave you hanging without tire pressure monitoring when you need it, on the road **update as of 7/22/20** TST has overnighted a new part to our campground and followed up on the delivery/receipt of the part. The system is now operational. read more

Truck System Technologies - Cumming, Georgia

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