There is a worker there, I'm telling you they are extremely rude! She told me my card wasn't…read moreworking then she broke the stitching on my shirt that i paid for that was $50 bucks Don't came here!

Complete disarray. Throw stuff behind the signs. Clothes on the floor. One person at the register…read more Obviously they're having staffing issues. I needed to leave after being there 5 mins.

Not sure if it was only this store or the whole mall, but the hours had been adjusted to 11A to 8P…read more This means I had about 45 minutes to kill before the store opened for business. Once inside, the store looked clean and well-organized, as is usually the case. Purchased my last two pairs of shoes here but was disappointed in not finding any New Balance in stock. Know the department store chain is struggling nationally. Is this the writing on the wall? I still like JC Penney and even worked for the company. Would definitely keep shopping here.

This review is for Emily in the men's suits department. My son needed dress shirt and slacks for…read morehomecoming. He's growing, yet short teenager who's in between boys and men's sizes. She was knowledgeable about the fitting of the men's shirts. After the shirt she recommended still didn't have a great fit she went out of her way to get a boys dress shirt from the back that had not yet been stocked. (They weren't stocking it until Christmas season). It fit perfect! I really appreciated that. We found slacks as well. She did everything she could to make sure we got what we needed.

A lot of the things here may be expensive but it's because they are really good quality! I have two…read moresets of lingerie from here (that I admittedly prance around in often) and they have stood up to the test of time. They always have their 5 for $25 panties and I don't have to replace them for a good amount of time because of the quality. I love lacey things but the problem with that is the lace usually tends to morph or the holes get wider and wider with time, but these hold up pretty well, especially compared to JCPenny's or Dillard's. They also have the prettiest looking stuff, very classy. I'm a freak about matching and this place always has color coordinating panties and bras in many colors not just your basics: white, black, and beige. They have teal, pink, orange, green, you name it. Their bras are a little expensive but they do last forever! I've had some for several years now and they are barely deteriorated (do not be lazy and shove them in the dryer). Also, the costumer service here is THE BEST is Victoria. Every time I go in someone approaches me and asks if they can help. And if I do need to ask something they know exactly where to go. They all know how to measure too. I'm in love with our Victoria Secret. It's one of very few reasons I go to the mall (the rest is pretty disappointing). Easily 5 stars from me!

Failure to help with defective PlayStation gift card/voucher. Wouldn't even try when the…read morePlayStation website says that the retailer is able to retrieve the code. Will not ever use game stop again.

Love it here. Nice workers, never rude or snooty. Very helpful Never had a problem here.read more

My engagement ring is beautiful, and I LOVE IT. But I would advise against getting sizing beads…read moreunless you KNOW that they are what you want. We got them and they didn't fit, and then it took a month to get my ring sized, which is understandable because of the cut. BUT they kinda kept me in the dark about what was going OK with it, and gave me the wrong date when I asked when it would be back. THEN they told me they wouldn't charge me for the beads I didn't use, but when I saw my statement the charge was still there. I called, and nobody admitted to ever even telling me that. I had to go up there and argue to get my money back for something I didn't use. I finally got the credit, but it took some serious work. Beautiful jewelrym customer service left a bad taste in my mouth.

I was going to tell you how this store ends, but that would be Spoiler General…read more This toilet General... I mean Dollar General, damn you voice dicktation... I mean dictation, damn you... is pretty cool and was friendly. I bought my weekly dosage of masses of delicious water and some cat food to take back to the cats. I'm not going to tell you why I was down in Victoria but I was there and that's all you need to know.