Service was upgraded by owner to a higher tier cleaning after cleaning crew arriving onsite. Price…read morealmost doubled from original invoice but still finding the house filthy after a video walkthrough inspection of work. I recorded myself cleaning areas with clean paper towel that were part of the service. Beware to not optimize service options in their online system, which is accessible to those who makes an account on the website to book services. The owner will blame you for customizing services for your needs which she calls "improperly booking services online", despite expensive itemized options are available for the lower cleaning service. Owner will address everything but their finished product.

We scheduled their "floor to ceiling" and 3 ladies showed up to clean our 1800 square foot house…read more The ladies were super friendly and did a nice job. Here is why I can't say the house was cleaned to my expectations: Each cleaner worked in her own area but as far as I could tell no one did a run-through at the end to make sure nothing was forgotten. Most of the cabinet faces were washed but not all. The front of the kitchen peninsula was neglected and that is a biggie as it faces the living areas. The window seals and ledges were still dusty. I went around and cleaned what they missed and wasn't even too sad about that. At this point I would've gladly given them 4 stars and maybe even 5. The part that was dumbfounding to us was they didn't clean the freezer section of the fridge. It's a combo fridge andin my other houses I've never had a deep cleaner *not* wipe down the freezer part. When I realized the freezer had been forgotten, I called to let them know and the response came back as texts. She told me we asked for the fridge to be cleaned but didn't mention the freezer. I could pick up the slack on the other things that got overlooked but due to a medical challenge I cannot clean a freezer. At the end she offered (again, via text) to send someone back (for an undisclosed price) but it's been 4 days and I've still heard nothing back. More than anything I'm disappointed because we paid a considerable amount of money and it seems no one from White Lilac cared enough to tie up loose ends. Again, I feel like the ladies did a fine job; the problem is with the way the service is run. Someone should walk through the property at the end to ensure no one forgot anything. And maybe next time someone asks to have their fridge cleaned, you can get the customer to specify about the freezer so you don't run into this problem again. By the way, just to make sure we weren't up in the night, I happened to be in a meeting the next day and all 14 ppl agreed that in their minds, cleaning a fridge that's a combo means cleaning the freezer too. I would recommend this service but with the caveats that the customer needs to be very specific about what they want cleaned and someone needs to be there to make sure everything was cleaned.

Met the team at a move-out to explain the owner uses the rental as an AirBnB during tourist season…read more So they understood the type of detailed cleaning that was necessary. They answered the phone, scheduled me the next day, and were courteous. A true professional team and will follow up if you have any concerns. Please use them.

This is the best, most detailed home cleaning service you will find. They even vacuumed the cat…read moretree! Prices are great & customer service is excellent. I cannot recommend them enough !!!

They were an amazingly sweet couple, quick on response time and had fast availability for our…read morecleaning needs. Would recommend to all who need a friendly and professional service!

Professional, efficient, and they went above and beyond. If you need a deep clean or…read moremove-in/move-out cleaning, these are the people to call. 5 stars!

I have been using Mary for almost 3 years now. I am very satisfied with her service. My number one…read moreconcern with house cleaning services is trust and flexibility. I have never had any issues with my personal items with her and if I need to change my regular cleaning time she always accommodates.

Mary was communicative, professional and thorough. She made moving into my new home way less…read morestressful and did a stellar job. Highly recommended!

They did a great job: showed up on time, scrubbed and polished. Am very pleased with the results.read more

From the owner: Maids in Alaska serves the Anchorage/Eagle River/JBER communities with superior home cleaning…read moreservices that will leave your home sparkling clean with no effort on your part. Our cleaners are background checked and selected for their dedication to providing the best in cleaning for your home. We are licensed, bonded, and insured for your peace of mind.