We were charged for five bedrooms when our unit only has two - there is a basement (second living…read morearea), but the clean took 3 hours. The people who cleaned did a nice job, but was overpriced. The back and forth with the call centre was frustrating and someone on the phone told me our price would be reduced and it wasn't.

I didn't have a great experience with Call the Cleaners. For a small sutdio apartment I was charged…read more$363.00 for about 2 hours work. When the cleaner arrived he informed me the small fridge wasn't included in the price and attempted to upsell the extra service which would have been over $400. The day before the cleaning I received an email saying the time had been unilaterally changed by 2 hours which caused a scheduling issue on my end. The cleaner was nice and he did a decent job, but the communication and terrible, and the value for money was a concern. I won't be calling the cleaners again.

Homeclean have done a sterling service in my home for a number of years. They always clean well,…read morecome on the appointed day, and charge a reasonable rate. If there is ever a problem (such as a delay in cleaning) they are always informative. When I have been moving on or out of a house they have done a great job of getting the house ready to either move in or inspection. I can't recommend Freddy and his cleaners more.

From the owner: Because You've Got Better Things To Do With Your Life. read more

Great service at a reasonable price. They exceeded my expectations. I am now a regular customer…read more I'm so happy with their service.

From the owner: With a passion for cleanliness and a commitment to excellence, we take pride in delivering…read moretransformative cleaning experiences.

Our experience with Dirt2Tidy was... Our experience with…read moreDirt2Tidy was extremely disappointing and unprofessional. We were booked to complete an Airbnb clean that was meant to be a 2-hour job. When we arrived, there were not enough bedsheets and towels for the incoming guests that afternoon. We had already made it clear beforehand that we do not handle laundry, however as another service business we didn't want to leave the property in a difficult position right before guest check-in. We contacted Dirt2Tidy immediately and were instructed to take the linen to a nearby laundromat. Unfortunately it was a self-service laundromat, and when we arrived all the machines were already being used. Throughout this time we remained in constant communication, explaining the delays and advising that we would have to cancel our own scheduled clients because of the situation. Our staff even paid $68 out of pocket for the washing and drying. What was meant to be a 2-hour clean turned into an 8-hour job, largely due to waiting for available machines and dryers. This also happened during the busy weekend just before Australia Day. To make matters worse, they later accused us of causing a bleach stain on bedsheets, even though the stain was already present and we did not use any bleach when doing the laundry. They then deducted $170 from our invoice without proper discussion, repeatedly ignored our calls, and took over two months to process payment. They also refused to pay for the full 8 hours worked, despite the fact that we had to cancel our own clients that weekend, losing an additional 6 hours of work. For transparency, Dirt2Tidy operates as a franchise. In our case, we were dealing with Affidah (Sydney). Very disorganised, very unprofessional, and extremely frustrating to deal with. Based on our experience, we would not recommend working with them.

Extremely Unprofessional and Unreliable - Avoid DIRT2TIDY…read more I had an incredibly frustrating experience with DIRT2TIDY. Initially, I called and described my house over the phone, and they emailed me a quote without seeing the property. I repeatedly asked if someone needed to inspect the site, especially since I have very large windows. They insisted it wasn't necessary but agreed to an appointment. I waited 30 minutes past the scheduled time with no update. When I called, I was told the appointment had been cancelled--without any notice to me. I again stressed the importance of a site inspection to avoid surprises. She then said someone could come in the afternoon. I said I wouldn't be home but they were welcome to walk around the property, and she agreed. After that, I never heard from them. I emailed to cancel and explained that I found the service very unprofessional. She responded saying the quote would remain the same even after the inspection--which clearly hadn't been done. Later, I decided to go ahead with a smaller job (just bathrooms and windows). I told them how many of each, got a new quote, and booked it in. On the day of the clean, I was told the worker had car trouble and it was rescheduled for the next day. When the worker finally arrived, I was told the company had made an error in the quote. I reminded them that they had supposedly inspected the site already. Eventually, they admitted they had not done the inspection and had lied. They then increased the price by over $400--completely unreasonable and dishonest. DIRT2TIDY is disorganized, unreliable, and unprofessional. I would not recommend them to anyone. Steer clear.