I've been coming here regularly for a long time and honestly the actual service and products are…read moregood, which is why I kept coming back. The staff is usually helpful, the selection is solid, and I've spent a lot of money here over time as a repeat patient. But I'm getting completely fed up with being asked to leave a review literally every single visit. It happens so often now that it feels pushy and irritating instead of genuine. I already shop here consistently. I shouldn't feel pressured for reviews every time I check out. At this point it's honestly ruining the experience and making me not even want to come back anymore. I like the dispensary itself, but if the nonstop review requests keep happening, I'll probably start taking my business somewhere else. Regular patients should not feel harassed every visit over reviews.

So I'm going to point out a few ppl that went the extra mile. Recommended things for my issues…read more Answer question very knowledgeable. Natalia has awesome customer service skills!!!Lexus is the manager she is very patient and actual listens to customer concerns. And finally DJ or Ronnie not sure. Sorry boo You cute tho . He knew what strains were good for me. And yoooooo that Thumb action on the keyboard . EPIC!

great, friendly staff who get you in and out quickly while still taking the time to answer any…read morequestions and providing awesome customer service.

I am a caregiver for my mom. I only go to 5th Street. The people are very helpful and always…read morepleasan! The pharmacist Mike is simply amazing! There was having a problem with my card he spent over 2 hours trying to fix it. He even continued to update me on the situation. Mike is one of the reas I only use Beyond Hello!

The booking process was simple. They have a website and a phone app. Booked my appointment in less…read morethan a minute for the next day, only to find out when I arrived they take walk-ins as well. The receptionist was accommodating. Gave me a clipboard with some paperwork to fill out which took me about five minutes. Then I was greeted by the doctor and brought into the examination room. Dr. questioned me about my Ailments. I was in and out in about 15 minutes. Certified for the next 12 months. I would recommend them without a question.

My first visit to the office, everything was great. A quick and easy process, Dr. Roman reviewed my…read moremedical records, talked with me about my conditions and current treatment plan, and was able to get me registered with the state quite easily. However, a year later, when I went for a follow-up appointment and to renew my patient certification, it was a totally different story. During my visit, everything seemed completely fine- we had a consultation, and I left assuming that my certification would be easily renewed. It has now been over a month since my follow-up appointment and I am still not registered with the state of PA. I've called Dr. Roman's office multiple times, but their phone system has been down for weeks and you cannot speak to a human being on the phone. Since I'm a chronic pain/neuropathy patient who is disabled, and now without the medicine I depend on to control my symptoms, it's difficult to get to the office - especially being located in an area like Old City which has limited parking and requires lots of walking... Not ideal for disabled patients! I've emailed both the practice and Dr. Roman directly, facebook messaged/posted, and tweeted- basically every form of outreach to get someone to help me or at least give me an answer as to why this is happening, and I've received nothing but radio silence! Dr. Roman's office had no problem taking my money and sending me on my way, then ignoring every attempt I made to contact them. If MMJ is a major component of your treatment plan, avoid this place like the plague! They will leave you hanging with no access to your medicine and no concern for your well-being.

Frequented this place when I first got my medical card. Accumulated some reward points that I was…read moregoing to redeem. They kept pushing me to get to 1000 so I could get a $60 reward. What they didn't tell me was that the points expire after six months. Had I signed up for text messages I would have received notice a week in advance that my points were expiring, but I didn't know about that at the time. I lost $40 in rewards. Also one time they had an advertise sale for extract and when I went to purchase RSO(listed as extract) they told me it wasn't on sale because it's ingestible. When I called the corporate office, they told me I was right and to take back my purchase and get a refund on the discount. Guess what I didn't buy it because it wasn't on sale. Haven't been there in over three years.

My favorite place to go! The staff are incredibly friendly and helpful! I had placed 2 seperate…read morehuge online orders and got unexpectedly locked out of my bank mid-transaction, which led to a group brainstorming session where the lovely staff were able to help me decide and assist me in taking a few items off my order so I could pay in cash. The system encountered several additional errors throughout the transaction and everyone kept their cool and took the time to make sure my order was correct before sending me off. For how frustrating a situation this was, I had an impeccable experience. They definitely go Above and Beyond/Hello here :)

Trulieve, formerly Harvest has three locations in Philly, two of which are less than 10 blocks…read moreapart. This location is conveniently located two blocks from the Reading terminal market. I've gotten some good product here on sale. If you're a fan of Modern flower, this is the place for you. It's discounted up to 40% at times. My only issue is that their prices are higher than average to begin with. However often other discounts are 20 - 30 % off the entire store. They do offer a 50% off for first time patients, 35% off your second order & 40% off your third. Also after your yearly renewal you can get $50 off a purchase of $150 or more. Their ground flower unfortunately is excluded from all discounts, although I recently saw low THC R.O ground on sale. While the employees are friendly & helpful, the security guard at the door is aloof at best. I stopped greeting her as she never acknowledges me nor makes eye contact. Last time I was there she seemed annoyed that she had to get up and stop eating her chips to let me in the door. At this point, I just breeze right by her and check in at the desk.

How I was treated at this store by staff and verbally harassed by another customer waiting was…read moreawful and upsetting. such a very bad experience. I will never go back to this dispensary.

Love this dispo and prices, but never do curbside cause you'll die waiting. Thank god when the…read moregoods come out, the blood pressure goes down.

Everything is 34 thc unbelievable. I purchased permeant marker around 09/26 with high thc and high…read morefruity terps. Worst smoke ever it smoke earthy definitely wasn't the taste the label informed me. This establishment is lying to the consumers.

Shout out to Pete, my take care of me man…read more I went into the store and he handled my needs, as requested. He even oversaw the girls making sure I got the right money back. Luv ya, Pete.

You can always find a good deal at Liberty, the staff is Cool, never a long wait timeread more

The staff at this office is so awesome! Angelica is so sweet and kind. I have been a patient there…read morefor a couple of years. I am a stomach cancer survivor from 2017 after having 95% of my stomach removed. Cannabis helps me so much. Please tell them I recommended you and you saw this on Yelp. You will be so glad you did!! They are very helpful and respectful to you and your needs! The best ever!!!!!