Got 3 grams of wax of ice cream cake and a #1 i never had a problem with they're wax before till today lmfao what is this? It looks like it had microplastics in or something. Paid almost 200$ for 4 grams of some wax that literally looks like fish poop. I've have previous gold tier wax from here and it was actually good and clean. Idk what's going on but you guys lost a customer. read more

TruMed Dispensary - Cannabis Clinics Near Me - Phoenix, Arizona

THIS. IS. THE. BEST. LEGAL. WEED. IN. THE. VALLEY. Never got anything that wasn't fire. however. They know it and act like it. tenders are rude. Security guard more worried about talking to his friends than keeping the parking lot clear for people to come in and out. Incredibly expensive; that goes along with the product and can be forgiven. But the rudeness? Come on guys. stop killing the buzz before it even gets going. Just cause you're in the hood don't mean you gotta act like it. Act like you work at a business where the average customer is dropping $100+ for less than ten minutes of your time. read more

Ordered online and although it's not a typically "pick up" experience I was in and out in under 20 minutes. Knowledgeable staff.

I really dislike this place. It's a reason why I haven't been here like in over like a year because the budtender that was servicing me had no customer service. She looked like she didn't want to be here and it was like I'm just like wasting her time because I'm asking questions. then she's having a whole conversation with the other budtender right next to her when you still have a customer in front of you, I find that very rude. Yeah I definitely won't come back her.. read more

My 1st time experience here was the worst because of Brian! He was rude made me feel like I was wrong for going in to get my medicine. I do work in the medical field and last minute things happen. I got in at 9:48pm. Because of his vibes we got our medicine in maybe 2 minutes and it all went down hill from there the computer was glitching and his attitude got worse and kept making it as if was patients fault. We asked to speak to a manager and he said he is one I asked if he would allow his staff to treat their patients this way he said this close to closing time yes. We asked to speak to another manager he said they are all too busy. I was shaking at this point as I have severe PTSD and anxiety. We got help from another manager who handled the situation more like a manager should took over the situation and was very apologetic. Brian shouldn't be in a manager position or even in patient care! read more

This place doesn't make sense at all wats the point in having a online order and when u get there still have to wait nearly 20 mins to pick it up lobby full of people shit doesn't make sense go elsewhere if i where you read more

Worst customer service ever and the employees always talking shit about the customers that walk in there i will stop going to true med after today they really made me feel uncomfortable about all the stuff the employees was saying about the customers and they also tax a lot everyone is better off going to a different location if you don't want to be in a awkward position. read more

Best prices and best flower in the state hands down. Try the in-house flower, it's a bit pricey but worth it. They have contracts with shango, jeeters, connected/alien labs, halo, and nugz. They have lots of concentrates too but I'm not big on those. Daily specials too so make sure to ask. 8am is the least busiest time. And sundays are a breeze. Check ''em out. read more

Honestly- my partner and I came here back in October 22'- it was good then - and as of now February 23' t's even better- two thumbs up Tru

I went to purchase and nothing was in the container they wouldn't refund and were rude I have made a report to the higher up department

I've been back-and-forth with this dispensary for at least two years now... I guess you could say, "I know a thing or two; because I've seen a thing or two." 1 thing for sure the online ordering gets you nowhere ahead of line it's pointless #2 I don't trust the connection between the Ccells & the battery ANYMORE I came home and I thought my mattress was going to light on fire! I set the goddamn thing on my bed nothing was touching it nothing was activating it it was sitting by itself hot as fuck that's not OK to me that's not safe that's a hazard and if I came home to a dead dog because my house lit on fire because of a stupid fucking pen I would burn down a village believe it Drip products and batteries have now lost my trust and that something substantial to lose read more

It should be illegal for them to charge you $1 for a bag without your knowledge or consent. And it should be a lawsuit considering how many people they are stealing from daily. Also wait times are long and they are over priced for the quality. read more

Really like this place ! Always great medical advice which is not always found at dispensary's. I would say if this is your thing check them out. The crew is fantastic. read more

Easy! Plenty of room in the Parking lot, friendly and helpful bud tenders will be back when in AZ again

This place has the ability to Have a whole side for Rex and a side for medical but choose to have us both wait hours for or online orders it's crazy how greedy people can be read more

I've been here plenty of times and each time is good however this visit with a blond bland lady wasn't the best. Easily distracted talking and joking with other employees not providing a supply and demand type of transaction. And I know some higher ups in this company so hopefully they shape it up before he finds out. read more

TruMed Dispensary - Cannabis Clinics Near Me - Phoenix, Arizona

Top quality products at reasonable prices. Everything is tested and labeled. Some of the best strains we've tried in Phoenix. Good security outside that is helpful in navigating their tight little parking area. Overall, just a great place. read more

Everyone raves about TruMed and it's quality and pricing- and now I know why!! One of the most cleanest and well structured dispensary in Phoenix, AZ. I was definitely excited to check them out and receive my first time patient deal (buy a top shelf 1/8, get one free). They did not disappoint in quality and service. The budtender explained the process and asked what I was looking for. If you want to smell any flower, they will let you, just no touching of course. My favorite strains from TruMed are Slurricane and GG #4. Slurricane is a hybrid, heavy indica dominant and GG #4 is indica dominant. Both relieve my pain and help me fulfill my tasks throughout the day. I also love a dispensary with a reward system and an ATM machine on site. read more

I got my debit card stuck in one of there atms and not only did literally everyone try to help me(so embarrassing lol) but they even gave me a discount on my order because I was fearful of my card getting stuck in the atm again. Best customer service and super super grateful they hooked me up!! read more

I heard that they have great weed. I guess I will never know because they only sell it to Arizona medical patients. Don't even bother coming here read more

The only thing worth getting here is Mojave reserve. Anything else sucks even their in house stuff. Trash absolute trash. I can't believe they r selling trash. read more

They are no longer following any COVID precautions. Crowded waiting room. None of the staff wearing masks. Half of the customers maskless. Terrible and irresponsible. In addition, preordering makes no difference. They do not prepare your order in advance. I had to wait a half an hour on a Thursday afternoon. So disappointing. This used to be my favorite dispensary. I won't return. read more

Welp. There goes the neighborhood. They are now offering recreational pot regardless of the fact that their entire brand is built on "Tru Med". Another dispensary 'selling out' regardless of always being full of customers and out of stock. That sort of greed creates a worse experience for dedicated, loyal, and long time patients. Now there is no reason to wait the hour or get my car scratched trying to figure out how to park between the 20 people standing all over the lot. RIP Tru|med and Drip products. RIP. read more

Love this location !! Friendly service, good quality bud and cheap prices and awesome deals!!!

I'm impressed. First, the sir asked me if he were saying my name correctly since I'm Brazilian. He asked me what exactly I was looking for. He spent quite good time explaining to me the difference between everything (which was great). At all such a good environment and actually professional people working there. Definitely got a new client. I truly appreciate the experience I had. I'm looking forward to see some CBD and some other good stuff as well such as a good quality joint. read more

Great place great meds best medical dispensary in town!!! Hands down.... i travel a long way for this place I highly recommend

Found out that they will be reserving their top shelf for cardholders only . So glad that they care about the patients! Yall rock.

I did my research on these dispensaries... I don't smoke and needed guidance. In addition, I can't take psychoactive drugs or I get panic attacks. I just wanted HIGH quality CBD oil and anything recommended for my slew of issues. I was searching for a tender with experience who didn't feed me lines such as 'the nose knows' when I asked for recommendations. Please. Tru Med is the place - knowledgable staff, quality product, clean environment, patient people, and no silly lines or staff high on the product. People complain about the price, but you get what you pay for. They're upfront with the cost. I trust the quality and the place makes me comfortable. read more

Super awesome dispensary that has amazing quality products and you get a credit depending on how much money you spend on every visit!

Great selection & nice people. It's busy as hell, though. Always a wait, even when you order ahead for pickup. Can be a bit chaotic in the front of house & parking lot, as people line up for their order. Recreational is new to AZ, so I'm hoping as we all grapple with the new influx of people wanting to buy MMJ, that TruMed comes up with some better crowd control & more efficient transactional experience for both their loyal medical customers, as well as their new customers. read more

My favorite Dispensary in AZ. The people that work there are Excellent and the weed is good.

Great service with knowledgeable people working. Had a bit of a wait to get in, but the experience was very pleasant!

Best dispensary in AZ. Hands down. The only people that won't admit it, will only ever complain about price. That's all I ever hear. Are they cheap? No. Cheap products aren't good and good products aren't cheap. They're not expensive, you just prefer price over quality. Best flower in the state. No question. Beautifully designed inside, highly knowledgeable staff. Owner is super sweet and overwhelmingly knowledgeable. I have yet to meet a staff member that I didn't like or end up in a friendly conversation with. You don't complain about the price of a Ferrari because you know what you're buying. They are priced per the quality of what they sell. Plus they have great deals and specials all the time. Avid customer for 3+ years now. Actually, I'm gonna go today! read more

This place is fantastic! Diona was FANTASTIC! Her knowledge, friendliness, and customer service was so inviting. In fact, their ENTIRE staff was incredible!! If you're looking for all of the above this is the read more

They have the best deals in the Valley!!! I love them and have only been there once but I will be visiting them again soon.

Super clean and have a great first time patient special! Prices were really good and love the atmosphere, very welcoming! They're deal for Memorial Day $40 for a ¼ was INCREDIBLE! Loved the online ordering too so I could just browse online and pickup at store. Only request is that they start accepting debit so I wouldn't have to use cash. SWC is using debit and I think it's really helpful if other dispensaries follow. read more

During this pandemic, Trumed, as with all cannabis dispensaries, must take steps to protect their workers and their customers. Customers should place their orders from home or their car. The workers that handle the products must be kept safe. They should all be wearing gloves and a mask. They should call the customers phone when their order is ready. The order should be left on a table outside for the customer to pick up after the worker has gone back inside. The biggest problem to solve is payment. Cash is not safe to handle. (The government needs to make non-cash payment legal for dispensaries). I wash my bills in the clothes washer, dry on the line. Ha! "Money Laundering" Accept only exact payment (leave the change to tip your cannabis provider.) Have customers drop payment into a container that can be sanitized between transactions. Until we have universal testing, you must treat everyone you see as if they were infected and contagious. Even talking releases tiny particles from your lungs and mouth, usually in an aerosol, that can linger in the air for minutes. Customers should wear masks. Sneezing or coughing is "super-spreading"! I can't get a mask either so I use a bandanna tied across my face, to protect others. We do want to keep our dispensaries open, and safe! When we do this we'll all feel better! read more

Amazing selection, and incredibly friendly, and knowledgeable staff. Their drip products are pretty awesome.

This place is awesome hands down. The staff here is beyond knowledgeable and helpful. They always run amazing deals. We almost always get something free when we walk out of there! Buy $50 worth of flower and you get a few preroll kinda deal. Luke the manager is amazing and took care of us when we bought a faulty cart. He made is so easy and apologetic for the inconvenience! Seriously earned a customer for life! read more

These people are the lowest, sneaky form of humans you can get. They lie and disregard anything you might try to tell them As well as charging me $89.95 without my permission I called and stated I wanted my mo ey back. They put me on hold and never came back. The following day they proceeded to charge my card another $89.95 and that was after my account had been closed the previous night! This place is shady, beware and don't deal with them. read more

TruMed Dispensary - I was charged $89.95 3 times for this bottle. - Cannabis Clinics Near Me - Phoenix, Arizona