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    5 years ago

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    Keybank

    Keybank

    (1 review)

    Terrible, terrible bank with a super rude staff and manager Linda Bjork. Looking at Linda's…read moreLinkedin credentials, I cannot believe how she treated a customer whose family has banked with them for years and keeps large sums of money with their bank. I will be contacting corporate today but she was just awful and rather than focusing on a solution to the problem, they only looked for faults to say no no no. I personally do not bank with KB(thank god), I have always banked with credit unions, but a family member does hold accounts and investments with very high balances and you would think they would treat someone cashing a check on their behalf with some respect. They refused to cash my $20k check, they refused to give me a bank check unless I opened an account with them(very pushy) and also called every other Key Bank in the area and not one could cover a $20k check-I think that says something about where this bank. They also charge a $7.50 fee to cash a check if you're not a customer (IF they do have enough cash on hand to cash a check, they charge a $7.50 fee unless you are a customer-this is a complete racket). I recommend if you bank with them now to look into local credit unions such as Adirondack Trust, SEFCU or any local credit union. They all offer better rates, better accounts, excellent customer service and more local branches. They also don't nickel and dime your friends or employees who may need to cash a check with a $7.50 fee to cash a check, I can only image what other small fees are in Key Banks small print. Stay away from Key Bank and especially Linda Bjork, the brand manager at Key Bank in Malta.

    Trustco Bank - banks - Updated July 2026

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