Sure there might be someone who complains and that is because they don't know what they have. Love this place and Keene is lucky to have it. You need a belt for your antique tractor, it's there on the wall. Brand new sthl, it's there. They fix and order anything that they can. It's not just a store, it's a resource that most towns don't have. I am thankful for shops like this one. read more

I have had my ride-on mower and other blades sharpened here in the past. The mower experiences have been mixed while the blades are sharpened with a quick turn-around. The big problem I have with them every spring when I call for my mower to be picked up is that "it will be picked up over the next 2-3 weeks and we'll call you the day before." In the spring of 2022 I called in late March thinking this would certainly beat the rush, after the 2-3 week wait, they never called back so I called them and they told me the "pick-up" guy was going on vacation. After complaining about this, they got the guy to pick it up. The woman (owner's wife?) on the front desk is simply a puppet, she always needs to check with the owner on everything before I get an answer. After my mower then sat over the time period they promised, I spoke to the owner and told him the background on how my mower is never picked up on time, and it happened this time. Trust me when I say this, I never raised my voice or got contentious, but this is what happened next, he said, "if you are going to act this way, I'm not going to fix your mower." I was dumbfounded and shocked and said, "wow" with a pregnant pause from both of us. He then started ranting, "I'm the only one here spinning a wrench" and "you should call to get it tuned up in February and March" (surely what every mower owner is thinking of then!). What was I going to do when I needed to rely on him on delivering it, he had the upper hand. The conclusion is, despite all my early planning and my initial patience, I got the shaft coupled with terrible customer service. I will never set foot in that place again. There are at least two other places in the surrounding towns who can service it. read more

I can't say enough about Tucker's Power Equipment. I've brought my John Deere mower to another local establishment who will remain unnamed and after an extended wait for it to get looked at overpriced overpriced job to get it fixed and then in one year it stopped working I brought it to tuckers they told me up front 7 to 10 days and 2 days later it was done. price was half of what I paid at the other place. And it runs like a charm. read more

I'd give it a "0" if I could. Spent $300 and four separate trips to fix my mower. It still doesn't throttle properly, and I'm not going to get charged again. Thanks for nothing. read more

Not at all pleased. I broke my snow blower. A very old Craftsman. Seemed like a blown worm gear on the auger. Maybe a bent auger shaft as well, which bound up the auger, preventing the shear pin to work, blowing the gear. I pulled the auger and impeller assembly out of the snow blower, cutting their labor in half and fitting in the trunk of my car. I did not have a vehicle to haul the entire blower to them. So they say the unit is to old and parts are not available. So, I must purchase a new one! Well, I went to Sears Part Direct, and every single part of the auger is available and for sale. Why do people in Keene N.H. not want to do a job that you want to pay them to do. I did not buy our new snow blower from them, and I will never ask for their assistance in the future. I will get the parts and at some point rebuild it myself with the aid of Youtube. Tuckers loss, Home Depots sale. I'll have a spare blower after a spell. read more