Went to the law library first to meet with a lawyer to look over paperwork, then went to another…read moreplace to file the paperwork. Great security getting into the building! Went through my purse...like for real! (As it should be!!) . The security was better than I EVER experienced at an airport! I forgot my hip is titanium...so I beeped going through security. Very professional metal detector (wand)...All good. The pro bono lawyer was excellent, and I learned more in that ten minute session...than the last few years. Lol. The review would have been a two stars...but the very nice lady at window 1 where you file divorce papers, the amazing lawyer who filled me in on a few things, and the security being exceptional...earned another star. Lots of pokestops in the area too! Lol

I'm here with a friend of mine for a court date. When we went through security I had my medication…read moreon me percribed by my doctor. I was immediately ask what the medication was and why I receive it. I openly told them what the medication was to stop them from handling the pills. Although, I wasn't willing to tell the why I take it. I told them I would show them it was percribed to me and the reason isn't any of their buissness. I was told by a officer they would have to take the medication and lock it up. I ended up calling for a supervisor and had to jump through hoops including pulling up what medication is typically percribed for via my phone. This seems like a huge hippa violation. Government shouldn't be able to ask why you take medication. Anyways, I was disappointed and didn't feel this was keeping anyone safe or a reasonable request.

Asking about a ticket she answered incorrectly. I was asking…read moreabout a class and she hung up on me. You'd imagine a professional phone call with good customer service. Worst experience I've had.

Most of these reviews focus on the "why am I here" aspect, tickets, bad cops, custody, TPO and so…read moreforth. I am looking at this as a review of the staff and services. First of all parking is easy and there is an elevator. When you enter the photography policy is in plain view. Thanks 1st amendment auditors! The security---friendly. Yes, friendly, :Hello what can I help you find? 3 times in the last 2 months I needed to go to the second floor clerks office. Signage is clear. The staffer at the window greeted me, asked me questions and gave me the proper #. Then she said have a nice day. I never waited more that 10 minutes to get called to the service window. :Hello how may I help you?: explained what I as doing and turned over the papers. Paid my fee, got 2 copies as part of the deal. SIMPLE --- kind, compassionate, fast efficient. Some notes-- the clerks dont like staples. They have to pull them out to scan the document. Second a filing coversheet tells the clerk exactly what's in the packet. Think---how can you make the clerk's life easier. This place is amazing. As I suggested separate the "why i am here" from the "how was I treated at the clerk".

The staff are so helpful, there are so many meeting and reading spaces, and the seed library…read moreupstairs is my new favorite,, always packed! They also offer many useful workshops here for the community.

I had about two hours to kill between two things I was doing downtown, and it was too hot out to…read morewalk around, so I headed to the library. I found a magazine and a comfortable chair far from other people and read. On my way out, I got a new library card and checked out a Culture Pass for the Tucson Museum of Art. Most of the people in the library appeared to be homeless people escaping the heat. They were spread out throughout the library, mostly just sitting quietly and reading.

Kind of an odd review because how does one review a governmental place that offers a variety of…read morethings. I'll start with some important factors. Parking everyone is pay for with options for street or parking garage. Most places you park will require you to walk a bit so plan for timing on all this. There is security walk through, so chekc our bags before and empty accordingly. The place is seemingly kept clean and well maintained. Including bathrooms. Security is present all around and also employees. Most of the time, I dislike my interaction with employees. They seem annoyed, uninterested and not very helpful. It's bothersome considering this is a government business, to me I would consider hiring bright, interactive and knowledge (about the system they are working in). I often wonder what they are actually getting paid for when my 'service' is bad and very little word exchange occurs, an underlying attitude and it's all discouraging. One would think that they want to create and inviting space to encourage people to get things done that need to be. But it feels like the classic we're gonna charge you and lot and leave you confused with several places yoh could possibly go to, look at or routes you can take for whatever you are doing. Rather than a direct here's what needs to occur for the sake of efficiency overall. Otherwise, not much to say. It's the usual expected experience to an extent here. But clean. No cell phone use in majority of the building so I snapped in areas that's seemed fine. There's vending and bathrooms.

This is a long overdue review concerning Pima County Clerk of Superior Court Clerk Number 102,106…read moreon 10 March 2023. There were many people waiting their turn in queue for a county clerk counter. When my number was finally called i approached the clerk at my designated window, who seemed unfazed by the sheer number of customers previously assisted and still managed a smile and pleasant greeting when I stopped at her counter. She was very, calm, sincere and professional. While the clerk reviewed my documents, I expressed my concern that I hope I had completed them correctly and made her job easy. She replied, "Yes! She then went above and beyond by asking, "Do you already have copies of this documentation?" I replied, "Yes, at home." She replied, "Those documents will not have the County Clerk office stamp for date of receipt." She promptly took my documents to the copier after stamping them, made copies and returned them to me. I truly appreciated her demonstration of exceptional customer service and creating for me a rewarding and enjoyable customer service experience.

Trying to get zoning information but was sent from counter to counter. Now at Pima County. Wait…read moretime 30 minutes. Told to go from the 1st floor to the 2nd and then to the 6th floor. Finally got an answer but had to go to the 4th floor, got sent back to the 1st floor, then sent back to the 4th floor and back to the 6th. Spent 2 hours here and now I need the surveyor to redo the legal description with a 5 foot easement. Will be back in a few days. But grateful to Aaron and Tim on the 6th floor in the Right of Way department for their help getting answers.

Do not believe the wait estimated by the officer in the lobby. We went to apply for passports at…read morenoon on a Monday and he estimated a 2 hour wait and suggested we come back another day at 8:00 am. We went upstairs to check our forms and just out of curiosity I asked at the information desk about the wait. She told us there was one person ahead of us. It took 14 minutes total to get in and out of there with 2 passport applications processed. If we had taken the officer's advice, we would have probably been waiting for a long time at 8:00 with all of the other people he told to come back unnecessarily. Plus having to take a second trip downtown and paying again for parking.

I would like to acknowledge Ms. L. Yoder, Director, Arizona Superior Court Law Library and Resource…read moreCenter for her exemplary customer service, attentive listening, and sincere desire for creating rewarding and enjoyable customer service experiences for her customers. I had the pleasure of her customer service skills and assistance during a telephone and e-mail conversation regarding a much-needed legal form. Ms. Yoder's attentive listening skills, during our telephone conversation, were on full display after correctly surmising which form would be applicable for my purpose. She offered e-mailing me the forms rather than my having to drive to the resource center to personally pick them up. Soon after our telephone conversation ended and with me providing my e-mail address, I promptly received the form attached to the e-mail. She also provided days and times for walk-in assistance, several links and other information about court procedures; legal research page; Family Law Free Legal Clinic assistance if needed; filing and filing fees and how to receive timely responses from the Law Library and Resource Center. This was a customer service experience that ranks one of the best thus far. I felt truly appreciated as a customer and commend Ms. Yoder's professional, sincere approach for her job performance and commitment for doing her job way above what is expected.

Really limited hours. Treat you like a criminal. Food is just cafeteria style. Staff is cool as…read morelong as you follow the "rules. Rooms are cramped. Institutional style decor. Can't wait to go home.

Our corporate attorney recommended Carlos for assistance with a case involving our nephew. Carols…read moreis professional, prompt and well versed in area of law that required his expertise. Carlos provided excellent representation and handled the case perfectly.

Carlos was an amazing lawyer for me in my case. He was incredibly professional and knowledgable. He…read moreis very friendly, especially towards veterans. He always made sure I knew exactly what was going on. His services are truly invaluable.