Very Disappointed!! I have a severely disable son who has been a patient at Tullamarine Complete Health Centre for many years. I am a sole parent and my son's medical needs are considerable and complex with multiple specialists involved. I took my son to the clinic last week. I was very concerned about him with considerable blood in his urine. The GP seemed uninterested. Didn't even examine him and took other calls during the appointment. He recommended a few tests, but no recommendations or any acknowledgement of how worried I was. . My son is still unwell, I called to see if there was any results to be told that the doctor wouldn't even look at the results unless I made another appointment. The first appointment is a few days time. He had my son's history but didn't know his current medications.
Generally, I have been quite disappointed with this clinic. The doctors are dismissive and quite unsympathetic. The reception staff are very helpful but appear unsupported and don't seem to have the doctors respect. I don't like changing as it takes a while to bring a new doctor unto speed with my son's complex health and to keep the communication flowing between the multiple specialists.
I will take my son to the hospital this time, but it is worrying that I don't have confidence in his GP. I little help from the GP to make this challenging journey a little easier would have been appreciated. read more