From the owner: Familienbetriebread more

From the owner: Unser 4 Sterne Superior Haus bietet Ihnen den idealen Rahmen für Ihre Tagungen, Seminare und…read moreFirmenfeiern aber auch für Hochzeiten und Familienfeste. Sie wählen aus unterschiedlichen Locations, die speziell auf Ihre Wünsche abgestimmt werden. Das mehrfach ausgezeichnete Restaurant "le Marron" aber auch die"Tapas & Wein Bar" im Hotel sind nicht nur für Übernachtungsgäste ein kulinarisches Highlight.

This is not a tourist friendly restaurant. Upon being seated the lady gave us an unwelcome look. We…read morewere the second couple in the restaurant at that time yet we were left sitting for over ten minutes before she took our order. I went the use the toilet after ordering and when I came back I saw she brought my water, a bitter lemon soda (which we ordered) and two small glasses of rice wine. We didn't order the rice wine and thought it to be complementary since we had a long wait to order. We ordered two soups and two entrees. The soups took fifteen minutes to be served and the bowls were the size of finger bowls. So small after such a long wait. Our entrees took another twenty minutes to be served. Really? Fir wok food? We noticed another six parties entering the restaurant while we waited and all but one of them were served their entrees before us. The wait was noticeable. The entrees were average. Not exceptional but not awful either - just average. When we finally got our bill we paid it and didn't feel they earned a tip. When we returned to our hotel I noticed that we were charged 9.5 euros for the tiny glasses of cheap rice wine. I wish I had looked more carefully at the bill. We felt like we were robbed. We also noticed that the locals were given friendly, prompt service and that their portions were of proper size. So my advice is that this restaurant may be okay if they know you but if you're in Ahrensburg for business or touring, stay away from this place. They will serve you drinks that you did not order, make you wait as they take care of the locals first, and give you small portions. We were very disappointed as they ruined our evening with their rude service.

I was very disappointed of the service of this place. Very unwelcoming and rude service and…read moreattitude towards tourists. There was only one other couple seated in the restaurant before us when we arrived. We were left waiting quite a while to even place our orders. The lady was Sour faced and extreamly had an extreamly rude manner towards us. After ordering Soup which we were left waiting for we noticed other parties of people who seemed local residents arrived and were greeted more warmly and served much more efficently and promtly to the cold reception to which we received. They already had their orders way ahead of us. When we received our soup mind you which took what felt like to long a wait even for simple soup it was presented in finger sized bowls. When we looked at other patrons in the restaurant servings to compare with ours it was easy to gage that ours was miniscule a portion serving compared to their larger soup sized bowls. We were also served a water we ordered and bitter lemon soda drink, as well as two small rice wines in tiny wine nip spririt sized glasses which we did not order and presumed were complimentary due to the slow service we received. We were left to wait so much more longer and the wait was dragging out which seemed riddiculous and we were almost were about to pay for what we received and walk out when our meals arrived which where simple Asian style dishes not requiring much preparation or cooking time for wok cooked dishes, for the time which we were left to wait. They where nothing out of the ordinary that I couldn't cook at home if not better myself. We did not pay a tip at the end of the meals as we where most dissatisfied with the appauling service and did not feel that they they should be rewarded with a tip or earned one. Then after arriving at our hotel room we reviewed our bill and to our dismay discovered we were overcharged 9.50 Euro for the Rice wine drinks which we did not order at all and presummed where complimenary and free. The atitude of this restaurant is very rude, unwelcoming and incompetant towards non local visitors and tourists. I advise if you are not a local or resident of this area to stear wide clear away from it and save yourself the waste of time visting New Long Chinese Restaurant and the humilation of the poor service and treatment here in the public view of Local diners. This Restraurant spoiled our evening.

We was there for dinner last Thursday and the Italian Ambiente was perfect…read moreGreat Italian Food, perfect service It was as we was back in Italy Thanks we will be back