Friendly, Fair, I have referred both a family member and neighbor to them who also happy with the…read moretop quality and service. Great service, quality work, everything taken care of by them with insurance. They made the insurance claim work easy, arrange a date, and have your car clean when you arrive. This is a collision repair center you can feel confident in knowing everything will be fair and done with expertise. A Class Act.

They repaired my Mom's car not long ago and I noticed the quarter panel was loose. I brought it in…read moreand they fixed it IMMEDIATELY on the spot! That is awesome! The folks here are fantastic and friendly! Bean - the shop dog is adorable and so sweet. Played with her while I waited. How fun!

Going to joes to get your car fixed is like going to a hospital for a life saving organ transplant…read moreonly to wake up with your leg broke, blind in one eye, and the organ was replaced with a baked potato. I brought my car for a very easy repair job. They totaled my car essentially, and now I had to take it to someone who can fix the stuff they broke for another 5000 dollars. Moral of the story only bring you car here to get repaired if you don't want it back fixed. Not only are they rude, but when you call to ask what the hell they did, they will tell you to go fuck yourself. This place does did such a bad job on my vehicle the farmers insurance has removed them from their list of garages to go to for repairs. I can only hope that this ends up costing them tens of thousands of dollars in missed customers. The only thing this place deserves it to get shut down

Nate was very patient and willing to work with USAAs clown show. My wife suffered significant PTSD…read morefrom the head on collision cause by the other party . Resolving the accident claim proved difficult enough with this however because I went to a USAA approved collision shop that wasn't Joes, the process was even more painful. I wanted to take my car to Joes originally. Several months after we took our car into Firestone for an alignment after a pothole but it was noted by the shop that the car had some other lingering problems that needed a specialist so at this point I took it to Joes. Firestone was great and we appreciate their attention to detail . We had some other issues getting our car fixed at the original shop but Nate found some more concerning issues like rivets poking from inside to outside of the driver front quarter panel and parts missing in the grill assembly and several misaligned panels and headlight that was actually broken. We mentioned this to USAA but they insisted we should have taken the car back to the original shop. My insurance company did not like that I was questioning the work so it took two months longer for them to get someone to look at the problems . Nate was there for us and showed the 3rd party assessor what was wrong. Much to USAAs reluctance they came around when Nate clearly showed why the work needed to be redone. Well it took another two months due to Pandemic issues and the specialty alignment shop that had to fix our knuckle but we got it back and the difference driving was night vs day. It drives and looks like it is supposed to now. Nate was there from September through end of January for us. Finding a person who understands how insurance companies work you over is rare. Nate made our case clear and got our car back to us in great shape.

Triumph Body shop is where I go. They have been in business for many years. Recently they worked…read morearound my schedule and did an awesome job on my vehicle. The prices are fair and they don't seem to change. Very Professional. This is where I go.Thank You Mike !

Not the best place to go for German cars. Does good work but wait time is long .read more

Poor customer service. Ordered parts said they would be in next day, waited two days, parts were…read morenever ordered. Top it off was rude about it. Could of got the same quality parts off ebay for half the price If I wanted to wait a week

From the owner: D & M Bumper Exchange is an auto body service provider at Scranton, Pennsylvania specialized in…read moreAuto Body Parts, Used & Rebuilt Parts. Serving the Scranton/Wyoming Valley Area for over 20 years they have built their business on solid work and a solid reputation.

I looked for a body shop in Scranton, PA through Yelp, when my son had an accident there involving…read morea Volvo. But there were no reviews posted, so selected this vendor and went to its website (http://www.total-collision.com/). I talked with the owner, Matt a few times. He was very responsive despite I called from a distance (Harrisburg, PA). He quickly proved that he knows auto repair and auto insurance repair practices. He interrupted his work day and drove 20 minutes to look at the wrecked vehicle at a tow facility. He took pictures that he emailed to my phone. He began a painstaking vehicle repair appraisal, but learned that the costs of repair would exceed the vehicle's value. So I did not arrange repairs. Amazingly, he refused payment for his efforts -- the calls, the trip, the photos, and the appraisal-in-process! He said it was part of the business. As far as my experience, Matt & his operation, Total Collision, are responsive, trustworthy, and dedicated. I would entrust vehicle repairs to him anytime. I wish that his body shop was closer to my home! NEH (Harrisburg, PA)

My husband and I have always had great service from Art- fair, honest, and perfect jobs every time…read more He's conveniently located near the plaza in Green Ridge.

Whenever I had a accident, this is my go to for repair. Art…read moreand his son treat you like you are family. Mr Philipp will check everything to make sure you get the best service and right parts. When he is done your car will look like the day you bought it. He does not use after market parts.