I hired Elite Landscaping in late September 2025 to perform a full sprinkler inspection and repair…read moreany broken or misaligned components throughout my property. During the initial walkthrough, Ernesto suggested converting my backyard drip system to an above-ground sprinkler system. I agreed to this upgrade. Ernesto brought a crew to perform the work but left them unsupervised. The project took two days, and I was later informed via text that the job had been completed. Upon returning home, I found my backyard in shocking, unacceptable condition. The black lava rock in my in-ground and raised flower beds had been buried beneath dirt or scattered in piles throughout the yard. Some of my yard décor had also been damaged. When Ernesto returned that evening, he expressed surprise at the condition and acknowledged the work had not been completed properly. He subsequently had additional lava rock delivered and attempted to restore the backyard landscaping to its original form. In addition to the landscaping issues, his crew caused significant damage to my irrigation system. Multiple in-ground sprinkler valves were broken in both the front and backyard, and a water line was damaged, resulting in water flowing into the street. Ernesto requested that I pay for replacement of the valves, which I refused, as the system was fully functional prior to his team beginning work. He later returned to repair several underground leaks that had resulted from the installation. In late February or early March 2026, I discovered that none of the backyard sprinklers--including those servicing the grass and flower beds--were functioning. Due to recent rainfall, the issue was not immediately apparent. When I notified Ernesto, he claimed the issue was due to a faulty timer and suggested I would need to pay for a replacement. I declined, as the system had been fully operational prior to his involvement. As of today, March 27, 2026, I have now confirmed that the system is improperly functioning in the front and backyard areas, including all of the flower beds. Many sprinkler heads are either overspraying well beyond intended areas or spraying in the wrong direction entirely. Additionally, the system design is causing excessive water pooling in several areas due to improper sprinkler head selection and placement. As a result, I have been forced to hire a new landscaping and irrigation company to redesign and repair the entire system in both the front and backyard. For the record, I only paid 50% of the original quoted amount, which, given the extent of the damage and incomplete work, and that I now have to pay a "qualified" business to restore everything, was an amount more than the value of the services Elite Landscaping provided.

Amazing company they did excellent we couldn't be more happier. Definitely recommend Elite…read moreLandscaping!! We moved into a new place our yard was gross and Elite came thru made it lovely! Thank you so much!