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Twin Cities IV

5.0 (1 review)

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5 years ago

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Mile High Home Care - Mile High Home Care Services Broomfield

Mile High Home Care

3.4(5 reviews)
2.7 km

As a C4 quadriplegic and single mother, my experience with Mile High Home Care was nothing short of…read morea complete nightmare that with professional help, I am starting to wake up from. I strongly advise anyone to steer clear of this agency, as their practices are not only unprofessional but potentially dangerous. Collin and Emily make a very strong first impression, but eventually, their true colors show. As I write this, I already expect the "owner," or whoever is managing the account to respond with the same gaslighting I was met with for the last year regarding "open lines of communication" and "we care", however, I would be remiss not to speak for my community of the disabled and elderly who desperately need care, especially after my complaints of negligence were confirmed by the Colorado Department of Public Health. The agency's negligence is evident with many of the caregivers they sent to my home. On multiple occasions, people were sent with little to no communication and asked to perform nursing cares outside of their scope of practice (if licensed at all), putting my health and safety at risk because they were ill-equipped and untrained to handle the specific needs of my condition. It is deeply concerning that the agency would allow such practices to occur, as they should be aware of the potential consequences. Regarding nursing care, I did not receive the required supervisor visits from a licensed nurse to assess my care. If I called the office/owner with a nursing care need or urgent situation, I was dismissed if answered at all. For any nursing requirements that caregivers on my team could not perform, I had to call dispatch health or go to the emergency room. Even when caregivers presented them with something concerning or marked a change in my condition, there was no follow-up from the agency. More alarming is the fact that the agency hired caregivers without conducting thorough background checks. As a patient, I deserve to have trustworthy individuals providing care in my home. There was a caregiver sent to train at my house for 3 days where she was exposed to my door codes, medication, family (including minor child), intimate nursing cares, etc... On the 4th day, it was brought to my attention that she was fired because her background check came back with a felony. This complete disregard for patient safety and privacy is both shocking and unacceptable. A major issue with this agency is its evident nepotism. The fact that the company, including "Human Resources", is run by family members creates an environment where miscommunication, negligence and incompetence thrive, and accountability is non-existent. When concerns were raised, it was clear that the family members running the agency were more concerned with protecting their own interests than addressing the issues at hand. It is incredibly disheartening to see an agency who should prioritize the well-being of its patients fail so spectacularly in basic communication and organization. This review comes with great anxiety as I've learned that my personal information and care details were disclosed to external individuals. The frequency of HIPAA violations during my time at Mile High was astonishing, raising serious concerns, especially for those who dare to voice their worries. After my family and I expressed our concern and advocated for better care, the company retaliated by discontinuing my care with a blatant disregard for the Colorado Code of Regulations, leaving me in a vulnerable position without proper explanation or alternative arrangements. Their failure to safeguard patient privacy and continued care not only breaches trust but also fosters a fearful atmosphere. Don't be misled by certain reviews; the company pressures and bribes clients and employees for positive feedback, and some reviews are from the family itself. For loved ones, please prioritize agencies that value patient care, professionalism, accountability, and uphold ethical standards, avoiding nepotism, incompetence, and disregard for regulations.

I have been working for Mile High Home Care for the last year. The employees here are wonderful,…read moreespecially Dillon in HR department. He really went above and beyond helping me take care of paperwork. He is polite, respectful, and a really good person to work with working for Mile High Home Care ensures that I have employment security and I also enjoy taking care of my client and I know working care I am able to make a little bit of difference in the world, thanks to everyone @ MHMC.

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Mile High Home Care - Office waiting area with coffee bar

Office waiting area with coffee bar

Mile High Home Care - Community work

Community work

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More of the mile high home care office waiting area

Elevation Hospice

Elevation Hospice

4.4(7 reviews)
2.6 km

Have just "graduated" from Elevation Hospice after a year of outstanding service, including care…read moremanagement, medicine management, social services, and the most professional and kind CNA bathing me once-a-week. Everything was geared to my well-being and quality of life. I will never get better, but am l,000 times better than a year ago thanks to many people, but primarily Elevation. In my opinion, and the opinion of one of the assisted living caregivers, who unsolicitedly said, "There is no better Hospice." I agree and highly recommend.

I am so proud to have been part of this company. Elevation Hospice of Colorado consistently…read moredemonstrates exceptional dedication to compassionate, patient-centered end-of-life care. Their team of professionals--including nurses, CNAs, volunteers, social workers, and chaplains--is frequently commended for their empathy, responsiveness, and unwavering commitment to both patients and their families.​ Many families have shared heartfelt testimonials about the profound impact Elevation Hospice has had during challenging times. For instance, one family member expressed deep gratitude for the team's support, noting how the staff went above and beyond to ensure their loved one's comfort and dignity. Another caregiver highlighted the seamless communication and coordination provided, which brought immense relief during a stressful period.​ Healthcare professionals also recognize Elevation Hospice's excellence. A resident care director praised the team's professionalism and compassion, recommending their services to families seeking dependable hospice care. Such endorsements from both families and professionals underscore the organization's reputation for delivering high-quality, empathetic care.​ In summary, Elevation Hospice of Colorado stands out as a beacon of excellence in hospice care. Their holistic approach, attentive staff, and commitment to honoring each patient's journey make them a trusted choice for families navigating end-of-life care decisions. My life has been forever changed by working alongside the team.

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Elevation Hospice

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Twin Cities IV - ivhydration - Updated July 2026

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