My parents over in Fries needed a wireless router for their home, so we chose to go here instead of a big box store to grab one. While they only had one in stock, it was a great TP-Link wireless-N that perfectly fit the bill for what we wanted. The gentleman working there was very friendly and helpful, and it felt good to use a local business. It may have cost a few dollars more, but the personal attention and assurance was worth it. On a side note, I poked around a bit and it looks like they have good deals on custom-built computers, but I cannot rate them as we did not purchase any. We'll definitely check here first the next time some computer needs crop up. read more

About a month ago, the psu for my computer went out, and hearing all the good things about Twin County, and about how helpful and friendly they were, decided to buy my part there. While I was there, I asked an employee for help deciding which would be my best option, he then asked questions about my computer, one specifically being what kind of graphics card I had, and then helped me pick out a psu that ended up costing me about 50$. Once I got home, I tried to install the new psu into my computer, only to find out that I couldn't, because the one that HE PICKED OUT FOR ME didn't have the proper attachments FOR A GRAPHICS CARD. So, I take it back. The same employee was there, and he said that I would have to talk to the owner about getting a refund, but he could give me in-store credit to spend. Takes my name and my phone number, and I leave saying that I don't need anything yet and that I would be back to spend the credit some other time. I come back today to try to spend my credit, and the employee is there again today, and there's also a lady at the counter. We tell her what we want and that we have a 50$ credit that is due to us because of an psu we returned. The employee proceeds to walk over just past the counter, and set the psu and the note with my name and credit on the counter and said "this one". I was then told that this whole time there was a no return policy, so I never had a credit allotted to me. That I should have looked at the bottom of my receipt, even though the employee took the part from me the day we brought it back. I beg of anyone who needs help with computers to stay away from this place and its untrained employees and poor customer service. read more

Another complaint..........they "fixed" another of my computers roughly 2 1/2 years ago.....a power surge had destroyed the power supply which they replaced. The machine was used very little until recently when I needed it and it would not boot up properly.......found another technician who discovered that they had installed a power supply which was insufficient for that machine including the changing of original cables for others which would work on their "new supply"...........Had to pay for a new power supply - machine works fine. I have the old one but am sure that they won't give me anything for it!!!! Two repairs and two problems...disgusting! read more