though the food is phenomenal...the service and staff extraordinaire was THE BEST. SHOUT OUT to direct eye contact; giving more and better service than one is paid to render-meeting our needs before we even asked...so looking forward to going back to say "THANKS AGAIN" to Justin, Vincent and Carson!!! Impeccable and postive experience all the way around for our group! read more

This burger joint feels very homey and cute! I also love how your name order is a famous person. They even have a selection of pickles to choose and enjoy! Unfortunately, these are the only things that got going for them. All 3 burgers we ordered were dry and bland. I'm not sure if we were supposed to drizzle them with their sauces because those sauces were very strong in flavor, and could overwhelm the burgers honestly. The disco fries were way too salty as well. Most of the pickles were way too soft - however, the bread and butter is my favorite! It has the perfect balance of sweet and sour and has a great crunch. The others pale in comparison. Hopefully they can turn it around and make their food great because it's such a lovely spot to dine in! read more

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we had work lunch here with a large group after we volunteered at Minnies food pantry one morning. I ordered fried pickles and a chicken Cesar salad. Fun fact, Cesar salad was invented in Tijuana, Mexico. Same great taste from what remember, I used to go often in college. The cashier felt a little overwhelmed with our big group but thats ok, I understand. read more

We Love Twisted Root in Plano. Great Staff and Food. This Location has Pizza! If you like pickles you will love their free pickles in barrels. I believe 5 flavors! read more

Twisted Root Burger - Smash Burger - Burgers Near Me - Plano, Texas

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Twisted Root Beer - Great Food, Great Vibe, Great Pickles! This is such a fun spot we randomly ran into--and honestly, I was shocked it wasn't busier because everything about it was really good. The service was friendly and fast, the ambiance was relaxed and welcoming, and the food totally hit the spot. We went around lunchtime, and I ordered the Western burger (my husband did too), while my brother got the American. All of them were huge--definitely something you could split if you're not super hungry, but if you are, you'll happily finish it. The flavors were great and the portions generous. What really stood out were the house-made sodas--especially their root beer, which was delicious--and the house sauces, which were all worth trying. But the most fun and unique part? They have buckets of different kinds of pickles you can sample for free! Such a quirky, memorable touch. All in all, I have no complaints. Everything we tried was good. It's definitely a place I'd go back to--and one I'd recommend if you're in the mood for a solid burger and a laid-back, flavorful experience. read more

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Great and fun service. Food was delicious. Ambiance was lively! We all had burgers. Burgers are amazing! Fries were good and onion strings were light and tasty. read more

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We continue enjoying Twisted Root and trying different burger options/combos. We'll have to keep coming back for a while in order to try everything they offer. We think their fries are some of the best. Don't pass up the homemade pickles! The dill are my favorite. The ambiance is fun and playful with lots of things to take in as you look around. We've only eaten inside the restaurant, and their outside space looks like a great place to hang out and chill with food and beverages. read more

Great atmosphere, great food, great service! Give it a shot if you are interested in a relaxing evening in a fun environment! read more

Twisted Root Burger - Burgers Near Me - Plano, Texas

I love the ambiance of Twisted Root. The space is perfect for large or small groups. I got the classic burger, which came with lettuce, tomato, and cheese. It was the typical burger. The meat was tender, not dry, and well seasoned. The only thing that I didn't like is that fries are sold separately as opposed to a combo. I never understand when restaurants do that. Overall, this restaurant was worth trying. read more

Twisted Root Burger - The Classic Burger - Burgers Near Me - Plano, Texas

Wow! What a fun experience, the restaurant was clean, the staff were super welcoming, and the atmosphere overall is just great! Definitely a 10/10 burger spot. Great food, great decorations! read more

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Twisted Root has a bunch of burgers to choose from. One vegan option, the vegabond, is made with a veggie patty. It is very good- definitely one of the top veggie burgers I have had! You can also add specialty house pickles for free after receiving your order, and there are sauces like BBQ and a house ketchup (which i highly recommend). Service is great; and the ambiance is nice- they make your order under the name of famous people! Laid back atmosphere and good food! read more

Twisted Root Burger - Vegabond - Burgers Near Me - Plano, Texas

Two thumbs way up for food and service. Staff is great. Glad they didn't get rid of the Gosh Jam it with the menu change.

Pretty decent burger. Wish the bun would have been a bit more firmer and only because it had a hard time keeping the structure with all the ingredients while half way through eating it. Kind of started falling apart due to onion rings and sauce on it. Nice take on the different types of pickles you can just grab from the barrels and try. While none of them jumped out as a must have pickle, they were all decent. Fried pickles were great. Nice and crispy and just salty enough to offset the fried taste. The dipping sauce is a must for these and compliment them perfectly. read more

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Food at any twisted root is good. Service is never an issue, always has food ready quickly. Solid selection sports on tv. It's nice that east Plano has this location so you don't have to drive further if you're local like me. read more

OK, so I tried twisted roots burgers last night absolutely amazing. Very cute set up. They have outside inside. I'll connect. They have this little area where you can just go in and serve yourself pickles. They have them sweet and spicy, which is my favorite and they're seasoned to perfection you just get those free with your burger how many ever you like is very enjoyable. I mean the staff was very acknowledging. They were great very kind people. I just want y'all to know that the food was absolutely great. I enjoyed the food. Oh my gosh so y'all should just check it out. Let me know what you think. read more

Burgers are fantastic. The peppercorn ranch and especially the chipotle ketchup make a great combo. I literally go there for the ketchup! Adds a spice to level up the burger. In my top 5 for sure. read more

A newer Twisted Root after the nearby Richardson and Allen locations closed. This one is massive, and offers outdoor, indoor and two level seating. Same great pop culture theme. Delicious burgers and bean burger options available. The fries are terrific. We adore the soda fountain. Such great flavors. Mmmm, the root beer. This location also offers a full bar. Also, we live the pickle bar. Pickles can totally make a sandwich and these do. Such a stand out option. Also, we love the condiments. The chipotle ketchup is my fave!! Service here was not as great as the Richardson location. All in all, best burgers in Dallas!! read more

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Never fuckikf open. Their holiday hours r so incorrect I could scream. They said they are open on Christmas Eve until 8pm. I get there at like 5:50 (no where near closing) and the lights are on and the door is open so I walk in. I'm looking at the menu when this employee comes up to me to tell me that they are closed !??!? I drove 45 minutes ? I am pissed. read more

Love their burgers! This location has a great atmosphere, decor, and layout. Fun and friendly place to watch sports or grab a quick bite to eat. read more

Our first impression of Twisted Root Burger was FIVE STARS. The first two visits were excellent: fresh hot food, amazing energy, and first-class service. Our last two visits .. ONE STAR! The consistency is not there, and the amazing ambiance does not make up for bad food and bad customer service. This last visit made me angry enough to write this review. We ordered: The Western, Aint No Chicken Club sandwich, and Yes Siree Cobb Salad. $35.00 plus tip! The hamburger was cold and dry, the bun was stale. The chicken sandwich was cold, rubbery, the bacon tasted like it was precooked the day before, and the bun was stale. The cobb salad was nothing like what I've had before... this time they threw salad in a bowl, sprinkled bacon, blue cheese, tomatoes, and two slivers of egg on top like a tossed salad, not in layers like a traditional cobb salad and served the dressing on the side. If you've ever had their cobb salad, you'd know it's never like this, and it's typically a generous portion. Yes, I complained. The manager spoke to me like it was good food, so what's the problem? She asked what was wrong with the salad because it had all the ingredients. I explained what it should "look like." They got out food pictures and talked amongst themselves. The manager said she would fix it and bring it out to me. I said I'd rather have a refund (because I knew what they were going to do). She said no, she would fix the salad. Zero interest in what I wanted. Side note: the traditional cobb salad was important to me for diet reasons. So when I ordered this specific salad, I expected it to be in layers. The manager brought me the salad. She did exactly what I thought she would do! She dumped the first salad and all of its ingredients into another bowl. Mixed in the dressing. Kinda layered it so it looked like the picture. This time there was no avacado slices. I still needed the ingredients to be separate for diet reasons. She did not understand this concept and did not care. The whole experience ruined our night. More importantly, the food quality and customer service are the reasons why we won't go back. Dear Twisted Burger, You've shut down two locations and invested in this new location. If you don't get your quality control fixed, you'll be out of business by the end of this summer!! There's too much competition in this area, too many burger/ salad places that make a real effort to make their customers happy ... read more

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If you don't want a burgers there's pizza The soda are not the best Drinks, family friendly and great service There draft beers never disappoints read more

Delicious burger and cool ambience. They have plenty of seating outside and inside. The cool thing about this place is that there are faces of celebrities everywhere in different eras & styles. Service is fast as they use buzzers to notify you. Another cool thing they have is these huge jars of pickles that are different flavors such as ranch, dill, sweet n spicy & bread & butter. Great place to hang out for lunch or dinner read more

Twisted Root Burger - gosh jam it Texas herbed goat cheese, tomato-bacon-onion jam, chipotle sauce - Burgers Near Me - Plano, Texas

Last time had an encounter with manager on duty refusing to remake order served cold. Prior visits hit or miss when good were fantastic. No way to complain unfortunately food when good is 5 star read more

My brother in law & his wife have been to this place a couple times. We went last night & I just got the regular burger & half way through my burger the patty was all red. I was low key disappointed because I was really enjoying my burger. I really like the atmosphere & how the employees are so attentive & helpful. I would probably give it another try...... maybe try their Turkey burger. read more

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Went to a preview and was not disappointed. I've never been to a Twisted Root so had no idea what to expect. Very friendly reception from the staff. I ordered the Western burger and it was good stuff. Delicious pickle bar..who doesn't love that? Nice selection of drinks and beers. I think this will be a great location to enjoy downtown. read more

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Enjoyed lunch here on a Sunday early afternoon and staff was very friendly. The burgers and fries were very good! Fried pickles are a must have. read more

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My friend, fiancé and I went here after a long day. The staff were so nice and playful! The names they use for the buzzers are neat. It's a pretty laid back place with fun artwork, tables with interesting bottle caps, and neon lights on the ceiling. I got the "Gosh Jam It" burger and my goodness! YUM! My friend got a vegan burger and said it was the best burger she's had in a while. My fiancé also enjoyed his burger. The shakes are thick, the burgers are juicy, and it was a great experience. We are definitely going back! read more

Twisted Root Burger - Gosh Jam It - Burgers Near Me - Plano, Texas

First time here and 10/10 recommend! The fries are so good - solid, classic fries. Each burger was fantastic. Love the crunch the onion rings give The Western and the goat cheese/pesto mix on the turkey patty was amazing! read more

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Yikes! The fried things tasted burnt!! Not good at all! Chicken was bland and rubber. The sauces are kind of flavorless... Be wary of going during the summer because it hottttt and humiddddd in the restaurant. Not much to say in terms of service as it is counter service. read more

Met a buddy for lunch here today, my burger buddy ya schee! The facility is very impressive, large bar area, large outdoor seating, rooftop seating and what looks like a large private dining area. The pickles, ya gotta love the pickles. But the burger was pretty average. Nothing really special here. And the cheese fries, they were just ok. Looks like it can be fun, just don't come for the food. read more

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Order food to the right, bar in the middle and seat yourself. The service is meh, Western burger was dry, fried pickles were ok, chicken strips and fries were good. Those who are super impressed by the cheese fries haven't been to Snuffers. However, they are better than most places. I like Liberty Burger more than Twisted Root but wanted to try b/c of the location. It was raining so I isolated to just the main bldg. Ample parking, decor is fine but at 6PM on a Friday the couple 6 tops were full so we headed up stairs. So hot upstairs! There was a 6 top, two 4 tops and a long banquet table, plus 3 arcade games. We went up and down the 15+ stairs at least 8 times with appetizer order, drinks, entree order, pick up of appetizers, then entrees, refill kids drinks, order more adult drinks. Just to get water refills requires you to belly up to the bar & wait line. Bar tender does acknowledge you and friendly enough but makes you wait while he cleans up, picks up glasses, checks from other custys and clears a few plates and heads to the back. So you wait. Maybe there should be a line for the folks on the second floor. It wasn't the experience I was hoping for...the food wasn't good enough for all the hassle. read more

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Food was amazing! I made a pickup order for a burger and every bite was delicious!!! Definitely recommend.

Mushroom burger was outstanding, onion stings are outstanding, the variety pickles and great, everyone tasted delicious, strawberry margarita was great. Place has great ambiance, great server, hand the best burger we had in a long time. read more

Let's go on a journey on how my experience was here. My sister and i normally go to the Carrollton location or Deep Ellum location and that is where we are going to go for now on. I've never been to a twisted root and it has never taken more than 30 minutes to get food. Maybe I'm hangry and impatient as I'm typing this but i think 30 minutes is excessive to create a cheeseburger. I mean they are amazing cheeseburgers but DAMNNNN. It has now been 45 minutes.. still no food.. If this food isn't warm... ima say something. NOW ITS BEEN A WHOLE HOUR. Shit is cold and burned. read more

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The decor at this location is great. There is plenty of seating inside and out. The parking lot and entrance is located at the back which is a little confusing. They seem to have a lot of delivery service business which ended up delaying our cheese fries order for 40 min. I think it was a one off...so no lost stars for that mishap. It is so much better now that they stopped yelling absurd names over the loud speaker every 2 minutes when orders were ready. They now give you a buzzer when your order is ready. The bartender Chance was awesome. He was a one man show holding the house down. They really should hire more staff. The cheese fries were surprisingly good! read more

Hmm only had the loaded cheese fries. I might've had the burgers at some point but they look reasonably priced, but none of them come with fries. The loaded cheese fries with bacon, jalapeños ($7) was smaller portion than I thought, but that made sense since the price was cheaper than what I'm used to. It's definitely shareable though! There was something that was "missing" and the dish was ok. Maybe that fries themselves were pretty small. The regular cheese fries are $6.25. Service was attentive and didn't take too long. They have a nice outdoor area and very big indoor. They also share a space w/ a pizza place or is it owned by them too? Don't know. They have a lot of locations, so would come back for burgers. Their happy hour specials seem decent. It goes until 7 and I think it starts at 4. read more

Fantastic addition to the Twisted Root family! The new TR location is fun and different - canopied outdoor patio, two-story indoor space with big balconies. This screams happy hour and weekend hangouts. The decor is typical quirky and fun. We loved the Western Burger and Gosh Jam It burger - of course grabbed the fried pickles as our main side. The husband swears by the root beer bbq sauce for dipping, too. read more

Twisted Root Burger - Burgers Near Me - Plano, Texas

I've been looking for the best burger in DFW for some time, and decided to give this place a shot because of how many people have been suggesting this place as a top 5 burger in DFW. I was not disappointed, even though I got it to go and it got cool by the time I got home! Now, let me start by saying that the pictures I took of these burgers do it no justice. It was sitting in my car while I brought him home to-go. However, I couldn't believe that even though they got cool, it still tasted as delicious as it did. I got the Big Tex and the All American. Both burgers were cooked a perfect pink, the way I like it, and the toppings all did the Big Tex major justice. The Crispy Onion Rings and Guac made it taste phenomenal. The Classic was my favorite out of the two, since it was pretty basic, but tasted basic to perfection. This place is definitely worth the visit, especially if you're feeling burgers. Probably not my favorite in DFW (at this point I've tried over a hundred), but definitely in the top 10. read more

Twisted Root Burger - All American - Burgers Near Me - Plano, Texas

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Fun atmosphere and creative flavors. We love everything from the Fried Ride, to the Chipotle ketchup and Black Cherry soda!

The food is just okay - good but not great. There's a nice beer selection; however, they do not serve wine. The service is excellent. The ambience is fine, and it's a great place for large groups. It's in a good location - just a couple of blocks from downtown Plano. read more